Trupial Inn & Casino

“Almost Paradise”

My initial booking and interactions started with Ms. Congeniality herself, the beautiful Ms. Irene. At first, I phoned her whenever my planning took place and I'm embarrassed to say that it was only months into doing so, for our group of 24 persons, it was only then I found out Ms. Irene works du... more

My initial booking and interactions started with Ms. Congeniality herself, the beautiful Ms. Irene. At first, I phoned her whenever my planning took place and I'm embarrassed to say that it was only months into doing so, for our group of 24 persons, it was only then I found out Ms. Irene works during 8am - 4pm, never did she once declined or failed to return a call to me with whatever information I needed assistance with and never once did she ever mention anything of this sort to me. As the time passed our flights with Suriname Airways got cancelled and we needed to rebook with Caribbean Airlines. The assistance and professionalism of the Trupial Inn staff did not stop there, although I must admit our trip did not seem as it would have been successful but with her assistance and her guidance, we were able to rebook with Caribbean Airlines, it was though she was Heaven Sent to our group. The kind courtesies did not stop there, Angelo and every person stationed at the Reception desk was equally as helpful and accommodating to us from our arrival on the Island straight down to the day we left. The premises of this hotel are well maintained, the lawn, the trees, the shrubs, the laundry room... all well maintained and kept at all times. The premises I can honestly admit are just as the pictures show them, no false advertising whatsoever. I can certainly recommend a stay here at any time to anyone. Room service every day if desired, towels, no problem just leave it on the bedroom floor and if you forgot to do so, just go to reception and they would give you clean ones. Air conditioning in room up to par. Compared to other hotels, it feels great to be able to receive what was advertised and what was paid for, a home away from home with no hassles. Great work by the Management and Staff and a wonderful thank you from the I love Travel Group.

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