Sunrise Oasis

“Fantastic Family Holiday at Sunrise Oasis Waterpark”

We have just returned from an amazing stay at Sunrise Oasis Waterpark and couldn't fault it. The hotel is spotless, modern, and in a fantastic location, just a short walk from the beach, shops, and restaurants. The rooms were spacious, comfortable, and cleaned to a very high standard every day. The… more

We have just returned from an amazing stay at Sunrise Oasis Waterpark and couldn't fault it. The hotel is spotless, modern, and in a fantastic location, just a short walk from the beach, shops, and restaurants. The rooms were spacious, comfortable, and cleaned to a very high standard every day. The food was excellent with plenty of choice for both adults and children, and the all-inclusive package was great value. The waterpark was a huge hit with the kids, and the entertainment team worked tirelessly to keep everyone entertained throughout the day and evening. The kids' club was fantastic, with friendly staff and plenty of activities to keep the children happy and engaged, giving parents a chance to relax too. All of the staff were welcoming, hardworking, and always happy to help, which made our holiday even more enjoyable. Overall, a fantastic family holiday from start to finish. We would highly recommend Sunrise Oasis Waterpark to families and would happily return in the future.

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“A great hotel run with great service”

A great hotel run with great service. On arrival we were urged to get dinner before checking in as we only had 30 minutes before close. Staff were friendly, facilities clean and food and drinks were really good. Very much enjoyed all inclusive restaurants being outside of the hotel as I like to get… more

A great hotel run with great service. On arrival we were urged to get dinner before checking in as we only had 30 minutes before close. Staff were friendly, facilities clean and food and drinks were really good. Very much enjoyed all inclusive restaurants being outside of the hotel as I like to get out and about. Kids loved the waterpark and were well catered for. There were 18 of us from Grandparents to toddler and everyone had a great time.

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“Delicious food”

We have just finished our holiday. Our first impression was a bit disappointing because we were expecting a resort, as it was described that way in some places. In the end, however, it turned out to be a hotel with a water park. As a result, there were not many attractions within the hotel itself,… more

We have just finished our holiday. Our first impression was a bit disappointing because we were expecting a resort, as it was described that way in some places. In the end, however, it turned out to be a hotel with a water park. As a result, there were not many attractions within the hotel itself, and the overall area was not very large. However, with each passing day, we realized that despite our initial impression, the experience was very enjoyable. The food was outstanding – absolutely delicious – and the hotel staff were fantastic, always friendly, helpful, and professional. One thing we missed was having complimentary water and soft drinks available in the room refrigerators. It would also have been nice if fresh fruit, such as watermelon and other seasonal fruits, had been available throughout the day in different areas of the hotel, rather than only in the dining area. Overall, we would definitely recommend this hotel. The excellent service and quality of the food made our stay truly enjoyable.

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“Not what we expected unfortunately”

Rooms- rooms are a good size with kitchen area, living area/sofa beds, separate bedroom and a bathroom. Balcony was small. Rooms are quite dated. House keeping- rooms cleaned daily and fresh towels provided. Hotel always seemed clean. Food and drinks - not great. The smallest buffet we have ever … more

Rooms- rooms are a good size with kitchen area, living area/sofa beds, separate bedroom and a bathroom. Balcony was small. Rooms are quite dated. House keeping- rooms cleaned daily and fresh towels provided. Hotel always seemed clean. Food and drinks - not great. The smallest buffet we have ever experienced, limited options and not the best in our opinion. Despite being all inclusive we are out most of our stay. The dine around option is great however and we had the most amazing meal at the Brazilian and can’t believe we have never tried this on our other trips to Protaras. Drinks again not great no fresh juices, limited branded drinks, did enjoy a strawberry daquari though. Staff- over all staff were pleasant. Found some of the male bar staff to be rude. The women however were friendly and cheerful. Reception staff helpful always. I heard staff speaking with returning guests and it is clear that some staff build genuine relationships with some of their guests which was nice to witness. Pool- yes allocated sunbeds are a great concept and took away the morning rush of trying to secure a spot however you are crammed in around the pool like a pack of sardines. The kids beanbags are comfy enough but again hardly any space to place them. The pool itself is a good size and the water slides a hit with the children. Did not use the adults only pool so can not comment. Activities- practically non existent around the pool for the first 5 days of our stay. One day the entertainment team put a net up in the pool and left it there for people to entertain themselves with it. On our last couple of days there was aqua aerobics and game of pool bingo that we saw. Can not comment on evening entertainment as we ate out every evening and watched entertainment on the strip or visited aiya napa. Location- brilliant location. 5 mins to the strip and another 5 to the beach. Lidl across the road and a fair. In all honesty we were disappointed with the hotel. It is rated a four star but we have stayed at better three stars. I read the reviews before booking all glowing regarding the “amazing” food and lots of returning guests. It did not meet our expectations and we do not understand how it has so many five star reviews. Definitely not a four star in our opinion.

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