Iberostar Selection Bávaro Suites

“Exceptional staff!!!”

Elizabeth and Flor at the Piano Bar are FANTASTIC! They made our trip so much fun and we were always so kind and wonderful- not to mention make the BEST espresso martinis! Staff like Flor and Elizabeth are the reason we keep coming back. 10/10!

“Excellent Resort EXCEPT for the Dogs and Smoking Policy”

The hotel rooms are very dated unless you upgrade to a higher class of room. The food was very good except when ordering steak. On three separate occasions, in different restaurants, the steaks were ordered medium well, but they came out very rare as in raw! Once you sent the steak back, they came … more

The hotel rooms are very dated unless you upgrade to a higher class of room. The food was very good except when ordering steak. On three separate occasions, in different restaurants, the steaks were ordered medium well, but they came out very rare as in raw! Once you sent the steak back, they came out at the perfect doneness. Clearly, the chefs were rushing the order to match when the other people at the table did not order steak. This is not acceptable. Vaping, smoking of cigars, and cigarettes is allowed everywhere except in your room and the restaurants. The smoke got overwhelming in the public areas. Catalonia needs to revisit this policy and ban this outright or limit the vaping and smoking to certain areas. It got very bad at all of the pools on the Bavaro side and the Royal side. Drinks were good. They were not watered down. We did not have any maintenance issues but other people has major AC problems. Usually they were taken care of the next day. The biggest problem at the Royal and Bavaro side was the dogs. They would roam on the beach and throughout the property including in the restaurants. Staff would do nothing to chase them out. There are also cats on both properties. They were no problem at all. But one night we came across two dogs that was ready to tear apart one of the cats. We stepped in and chased the dogs away. One of the cats had a severe chuck of skin showing where it had been attacked by the dogs. This is not acceptable and the dogs need to go. The best part of the Royal and Bavaro is that the employees were all very nice and pleasant to deal with. Yes, there was some communication issues since I do not speak Spanish but nothing major. The best team member was Kenia, the hostess, at the main buffet. She was so welcoming all the time no matter who was getting mad. Jessica, bartender at the main pool Bavaro side, always went out of her way to make us feel welcome. Then you have Ashly, drink server, at the adults quiet pool. Another outstanding team member that was smiling and enjoying her job! Would I stay here again? Yes I would. Many people staying here have been coming back for 20 years. I highly recommend this resort as well as the Bavaro side.

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“Good Location overall”

Well looked after premises with beautiful vegetation. Food was quite good overall except the à la cartes were a bit hit and miss. The rooms are acceptable but starting to show their age. Lots of shady spots at the beach and while they do their best managing seaweed it is still present.