Iberostar Waves Punta Cana

“Five star!! Great service!! Thanks to Jesus, Armando, Garcia and Natalie!!”

Had a great time. The resort was five star!! The staff and service were excellent. Thanks to our fab butlers Jesus and Armando!! A big shout out to Garcia and Natalie!!

“Amazing experience at Selection Bavaro Suites!”

My Wife (Jennifer), Mother (Gail), and I (Mike) recently traveled to Punta Cana and were ecstatic to be visiting the Iberostar Selection Bavaro Suites again for what is always a beautiful vacation!  Upon arrival and with the help of some wonderful friends, the 3 of us actually upgraded to the JOIA … more

My Wife (Jennifer), Mother (Gail), and I (Mike) recently traveled to Punta Cana and were ecstatic to be visiting the Iberostar Selection Bavaro Suites again for what is always a beautiful vacation!  Upon arrival and with the help of some wonderful friends, the 3 of us actually upgraded to the JOIA Bavaro (next door).   Some other friends who joined us on this trip however (and who were traveling from a different state than us) opted to remain at Selection Suites.  As JOIA guests we were able to visit Selection as well, so we ended up spending a good portion of our trip here to visit them.  We were amazed at both the beautiful hotel, restaurants, nightly shows, and amenities, as well as the amazing people/staff there who ensured that we always felt at home.   From Jose at the Beach club who took care of dozens of people every day with ease and who greeted us with a smile every morning, to Arelis (main buffet) and Akeny (Coral buffet) who treated us like family from the moment we arrived.  Thank you for making our holiday even better.   For anyone considering Selection Bavaro for a holiday, you will be so grateful you did!  This resort is an absolute jewel on the beautiful beach of Punta Cana, and you will be amazed at how well everything is meticulously maintained.  The French (gourmet) restaurant served us one of the best meals I have had in years.  As we were traveling with my 80 year old Mother (who is not able to walk very far), there were always friendly employees willing to take her around on the various golf carts around the resort.  We truly felt like Kings and Queens on this resort and are so grateful we were able to visit.   For the Star Prestige staff;  Sara, Zulieka, Luis, Marlenny, Melissa, Lizbeth, Yicaira, Drehulyn, Karly, and Nally;  from the bottom of my heart, THANK YOU for everything you did for our friends on this trip.  This was their first visit to an Iberostar resort, and on our recommendation/urging, they upgraded to the Star Prestige package so that they could join us in the beautiful beach club and meet some of our Dominican family within.  You all were a pleasure to deal with and made any arrangements they/we needed with kindness and a smile.  We appreciate what you did for all of them, and my Wife, Mother, and I hope that we can visit you again soon.        For Noemi (Manager), I could never thank you enough.  You have an amazing team, and we thank you for taking such good care of our family on this trip and for being so good at your job.  It was such a pleasure to talk to you, and you are the reason we will return to Bavaro Selection (or any Iberostar you work at) again in the future.  I would also like to thank Augustin who we met as the Manager of the Front Desk upon check-in, who assisted with the upgrades for our friends and who went above and beyond to ensure both my family and our guests were looked after.  Thank you both again for everything and for being such great people!    Until next time!

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“Bring lots of cash, preferably small bills.”

Overall, this was a decent resort that catered heavily to Spanish-speaking guests. The check-in process went smoothly; however, we were not provided with a map of the resort, which led us to wander around searching for our room and, inevitably, take a very long route. The room itself was clean and… more

Overall, this was a decent resort that catered heavily to Spanish-speaking guests. The check-in process went smoothly; however, we were not provided with a map of the resort, which led us to wander around searching for our room and, inevitably, take a very long route. The room itself was clean and included a well-stocked fridge upon arrival. Unfortunately, throughout our stay, the fridge was never restocked, and we were never provided with clean towels, even though housekeeping removed our dirty ones daily. We contacted the front desk about the issue, but it was not resolved until the day before checkout. During most of our stay, we had to rely on our friends’ room for towels. Another downside was the room's air conditioning, which was inconsistent. At times, it struggled to cool the room effectively despite being set to the lowest temperature. The food was decent overall, with a large selection available. However, if you arrived within the last hour before closing, many dishes were empty and never restocked. Several dishes were also mislabeled. The buffet layout was not well organized, as guests tended to congregate around the grill stations, which also served pre-made dishes, making access difficult. I found that the desserts were often dry and flavorless despite looking appetizing. Not sure if they were intentionally made this way to appeal to South American guests. The coffee shop served amazing coffee, and the barista was friendly, attentive, and professional every morning we visited. Tipping is a MUST. This is a culture that relies heavily on tipping. At times, tipping seemed necessary in order to receive decent service or even acknowledgment from some staff members. Thankfully, the front desk was able to make change for large USD bills. English was rarely spoken or understood by some of the staff. The pool area was enjoyable, and the waitstaff there were friendly and attentive. The fitness facility was one of the best I have seen at an all-inclusive resort. It was well-equipped and offered a variety of classes. Instructor Michael was experienced, fun, and professional, keeping the classes varied, engaging, and enjoyable.

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