Description
Facilities: Guests have a choice of 325 non-smoking rooms, including suites, 140 apartments and 95 double rooms, located in a 13-storey main building and a single-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, a safe a… more
Meals: Various dining options are available, including a café and a lobby bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Special extras for all-inclusive holidaymakers include, for example, alcoholic beverages, a picnic, children's meals and vegetarian dishes.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Entertainment
- Entertainment for adults
- Games room
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Medical service
- Meeting room
- Picnic area
- Private check-in / check-out
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Menu for diabetics (on request)
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1394 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 1394 TripAdvisor reviews
B
Beckie G
03/08/2026
“Relaxing holiday away”
Lovely relaxing holiday. This hotel is just what we wanted. The rooms were always maintained to a very high standard. There is always some thing to eat even for the picky eaters. All the staff from start to finish can not do enough for you. The shuttle to the beach is very reliable. Not allowed in … more
S
Sian G
01/08/2026
“Amazing hotel!!”
We have just got back from hurghada after staying at jaz Neo saraya palms hotel, one of the quieter hotels but that meant a lot to us as we got to meet and spend time with other families with such a relaxing atmosphere but fun at the same time. Their was a real sense of relaxation but also real q… more
S
seif m
30/07/2026
“Perfecto”
the staff was very helpful they were like brothers treatment to us , good and clean rooms , very friendly environment and it was a good stay in general
M
Mobile58935396165
25/07/2026
“Amazong holiday”
Clean rooms, super friendly and welcoming manager..went socializing and checking on everyone's experience. Minutes to the beach and waterpark. Kids had tons of fun and didn't want to leave. We had 5 amazing nights. Seafood and chicken barbeque was deliciousssss
T
tamerghaith
05/08/2026
“Good but to be improved”
Good, but can be really improved. The Air conditioning in the main restaurant was the worst and must be fixed. Further, the TV in the room should be bigger with a wider selection of channels
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 8
Cleanliness: 8
Room: 9
Facilities: 7
Location: 7
Breakfast: 6
Lunch/Dinner: 5
Quality/Price: 8
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