Pickalbatros Palace Resort - Hurghada

“Nice Stay”

This is my 2nd stay here The hotel is amazing, really enjoyed the atmosphere

“amazing trip seriously”

staff was so friendly helpful food was amazing hotel is so amazing and very clean restaurants is too much. and has variety of food types activities is so cool u can access beach elbatros is good too mr ahmed omar from reception department he is manager or supervisor but he is so helpful… more

staff was so friendly helpful food was amazing hotel is so amazing and very clean restaurants is too much. and has variety of food types activities is so cool u can access beach elbatros is good too mr ahmed omar from reception department he is manager or supervisor but he is so helpful and friendly i will come again because of him and all staff and all thing was great thank u

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“Avarage but not bad”

I have been to Egypt seven times, so I have some experience with hotels in the area. While Pickalbatros Palace is officially rated as a 5-star resort, I would personally rate it closer to 4 stars. The beach is clean, but quite small. What shocked me the most was that the staff were painting the pi… more

I have been to Egypt seven times, so I have some experience with hotels in the area. While Pickalbatros Palace is officially rated as a 5-star resort, I would personally rate it closer to 4 stars. The beach is clean, but quite small. What shocked me the most was that the staff were painting the pier while guests were swimming in the sea. The smell of the paint was very noticeable, and some of it appeared to be getting into the water. In my opinion, this is not something that should happen at a 5-star resort. There are several restaurants, but the food selection felt more like a 3-star hotel. You can definitely find something to eat, but the variety was quite limited and disappointing compared to other resorts I have visited in Egypt. Another thing worth mentioning is that there are a lot of children at this resort. At times it can feel quite crowded and noisy. The evening entertainment is also mostly focused on children and families. Because of this, I would say the resort is much better suited for families with kids than for couples looking for a more relaxing or romantic atmosphere. On the positive side, most of the staff were friendly and helpful. I would especially like to thank the chef who prepared pasta at the beach restaurant—he was always kind and welcoming. I would also like to mention Mahmoud Ahmed from the beach bar. He was extremely attentive, friendly, and professional throughout our stay. What impressed me most was that he never asked for tips and treated guests with genuine kindness. Employees like him are a great asset to the hotel, and he truly deserves recognition and a promotion. I am not saying that my stay was bad, and less demanding guests will probably be satisfied. However, based on my experience, I would not return.

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“Beautiful Hotel, cleanest food handling but not a 5* experience .”

With just a 15 minute transfer it’s perfect after a 6 hr flight. Hotel is spacious and opulent as you would expect from a 5*. Bedrooms were bright, clean and spacious with tea and coffee in the room. The bedrooms are locates either side of long clean corridors which can be very noisy due to echo. … more

With just a 15 minute transfer it’s perfect after a 6 hr flight. Hotel is spacious and opulent as you would expect from a 5*. Bedrooms were bright, clean and spacious with tea and coffee in the room. The bedrooms are locates either side of long clean corridors which can be very noisy due to echo. Pools were very noisy , however there is a huge pool for over 14’s and the lifeguards were very strict on this with ample comfortable sun beds and parasols. This pool was freezing. There is NO reserving sun beds which was great. Restaurants: Here is where it lost its fifth star for us. Don’t get me wrong it has to be the cleanest restaurant with regards food handling I’ve seen in Egypt. Food is covered in clingfilm and all staff were gloves. The waiting staff are courteous, friendly and so hard working. Tables and floors cleared and cleaned quickly. However, the main buffet restaurant was like being at Butlins having to join long queues to get food. If the food you wanted was in the 6th cloche then heaven forbid you didn’t wait in the queue to get to it. Noise levels were off the scale for all meals which made you eat and go. I had hoped evening meal would be more as expected from 5* with tablecloths etc but you just received a cloth napkin. After 3 days we found SKY restaurant. Not so much choice but amazing views and oh so much quieter. You can visit the alacarte (not all open when we went due to renovations) but we went to Tagine which was a Moroccan experience with the most amazing 4 course meal. Can’t rate it highly enough. Food and service. Thank you. The steak restaurant (beach restaurant) food was great but again Butlins or school style tables. Coffee Shop was to die for..just like being in Paris with so much to choose from. Medical: There is a clinic on site and a chemist below the hotel for those of us that were unfortunate enough to get a dodgy belly. Would I go back ? For me no but just because on holiday I like a bit of proper restaurant service for my evening meal. One other negative which I found offensive was that at any time whilst at the reception desk requiring assistance, as soon as someone came up to the desk that spoke their own language the staff would immediately stop speaking and go and deal with them first and leave you to wait.

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