Description
Facilities: Guests can enjoy the pleasant ambience of one of the 269 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. The resort provides a currency exchange service, a 24-hour security service, medical assistance, a transfer service, a hairdresser and a smoke alarm. Wireless internet access is provided in public areas. There are a number of shops as … more
Meals: The dining area includes 4 restaurants and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. The resort also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Disco / DJ
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Conference centre
- Currency exchange
- Fireplace
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Medical service
- Meeting room
- Porter
- Public bathroom
- Room service
- Safe
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Children
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Bars
- Bar
- Beach bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- High chairs
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Snorkelling
- Table tennis
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 1127 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Marsa Alam
Showing 5 featured reviews out of 1127 TripAdvisor reviews
C
Camper20359306817
31/07/2026
“Beautiful snorkeling at the coral reef”
I visited the Protels crystal beach club hotel in July 2026. My main intention was to be in the sea and snorkel at the coral reef. Everything came true for me. The coral reef is a short distance from the hotel, you just have to go out onto the pier and you are there at the end of the pier. If you a… more
H
Hassan H
24/07/2026
“A Wonderful Stay & Exceptional Staff!”
To the Management and Staff at Protels Hotel, I would like to express my heartfelt gratitude for a wonderful stay. My experience was truly exceptional, thanks to your outstanding hospitality and great attention to detail. A special thanks goes to Captain Sabry, the lifeguard at the marina, for hi… more
M
MohamedHHAbdelwahab
Bradley Stoke, United Kingdom
24/07/2026
“Great family trip at Protels Crystal Beach Hotel and Resort”
Great experience at Protels crystal beach hotel and resort. The staff were very friendly. Facilities were good. Thanks to all love guards. Special thanks to Mr. Sabry the snorkeling marine live guard. Great memories here.
D
Diya S
17/07/2026
“Girls holiday!!!”
This was the perfect place for a girls' holiday. We loved taking early morning walks along the beach, enjoying the sea views, and spending quality time together. The hotel felt peaceful, clean, and very welcoming throughout our stay! The evening entertainment was so much fun, and it was great havi… more
W
Wanda V
17/07/2026
“Relaxing holiday getaway”
A fantastic resort with a really relaxing atmosphere. The gardens and pool areas were beautiful and always kept spotless. The entertainment team brought great energy without being overwhelming, and the sunsets from the beach were unforgettable. We left feeling refreshed and would definitely recomme… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 2 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 7
Location: 7
Breakfast: 6
Lunch/Dinner: 7
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.