Description
Facilities: Guests have a choice of 584 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a currency exchange service. Wireless internet access (no extra charge) is provided to guests. The tour desk offers assistance with booking excursio… more
Meals: Dining facilities include a bar and a lobby bar. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive special is offered as a catering option. A generous and varied breakfast buffet (also for early birds and late risers) provides many delicious reasons to rise and shine.
more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Evening entertainment
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Transfer to centre
- Transport service
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Barbecue
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Ironing service
- Laundry
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Year-round outdoor pool
- Children
- Babysitting service
- Childcare
- Childproof doors
- Children´s entertainment
- Game area
- Kids' TV channels
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Kids' menu
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 4475 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 4475 TripAdvisor reviews
D
Duvva
Ipswich, United Kingdom
16/06/2026
“Best holiday ever”
Wow. We had the most amazing stay. We had a concern over the water but they filter the water here so we were able to enjoy ice in our drinks and eat salads, veg and fruit all week. Important for a vegetarian. We’d never gone all inclusive before but it just made everything so much better. Great me… more
Z
zahidlaaibah05
15/06/2026
“Steigenberger alcazar”
Fantastic hotel! The entertainment team hassan, katya, med without ofcourse forgetting the DJ were extremely accommodating. They contributed massively to our stay and we hope we get to see them again in the future.
F
Fransis S
15/06/2026
“Fantastic Holiday Experience”
We had a wonderful stay at Steigenberger Alcazar. The hotel was spotless, the food was excellent, and the service was outstanding throughout our holiday. A special thank you to Kareem Taha from the golf car service, who truly made our holiday even better with his kindness and professionalism. Than… more
M
Mark L
Greater London, United Kingdom
15/06/2026
“excellent”
excellent everything yet again and my wife and I will be returning for a third visit in October Thankyou especially to Mohammad 'the hairdresser'. The only issue I will look out for and I will alter my return date accordingly....if the hotel have any company s using them a company called 'Cera' … more
D
DarkOsh
Lagos, Nigeria
14/06/2026
“Beautiful Hotel”
Stayed here with my wife for a friend’s 50th birthday from June 10-14. The hotel is a beautiful hotel. Booked a pool view via booking.com 6 months ahead but was given a partial view. Was given other options but rooms were smaller. The one with the same size and view had a musky smell. Stayed relu… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 8 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.