Description
Facilities: Guests have a choice of 584 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a currency exchange service. Wireless internet access (no extra charge) is provided to guests. The tour desk offers assistance with booking excursio… more
Meals: Dining facilities include a bar and a lobby bar. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive special is offered as a catering option. A generous and varied breakfast buffet (also for early birds and late risers) provides many delicious reasons to rise and shine.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Evening entertainment
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Transfer to centre
- Transport service
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Barbecue
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Ironing service
- Laundry
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Year-round outdoor pool
- Children
- Babysitting service
- Childcare
- Childproof doors
- Children´s entertainment
- Game area
- Kids' TV channels
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Kids' menu
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 4323 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 4323 TripAdvisor reviews
B
bubz2003
Leicestershire, United Kingdom
08/04/2026
“True 5 star hotel”
We have just returned from an 11 night stay at this beautiful hotel. We loved it here, everything was perfect! The staff were so helpful and friendly, we’ll be back!
H
Heather P
London, United Kingdom
07/04/2026
“Excellent hotel”
We stayed for 10 days in March 2026. We could not fault the hotel at all! The food, the staff, the cleanliness, the facilities were all excellent. Would definitely recommend this hotel to family & friends.
S
simone_s_m_260290
07/04/2026
“Highly recommend this resort”
We had an absolutely fantastic stay at Steigenberger Alcazar — easily one of the best resorts we’ve stayed at. The aesthetics are stunning, with a premium look and feel throughout. It never feels tacky — everything is beautifully designed and well thought out. The food was excellent, particularly i… more
K
kristopherprice
Southampton, United Kingdom
07/04/2026
“Amazing! Will definitely be retuning soon!!”
Cannot fault this hotel one bit. Highly recommend. Great Staff, Great location, Great food. WIFI was a bit hit and miss but this is didnt bother us
A
alantownshend69
08/04/2026
“Holiday”
Excellent hotel and an enjoyable stay. Staff very friendly and focused on making your holiday experience memorable. Would come back.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 8 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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