Mercure Dunkerque Centre Gare

“Marvellous Mercure”

This is a very comfortable hotel. Our room is large with double bed, round table, chair and stool. Bathroom as one would expect with shower, sink and toilet! I couldn’t believe my eyes when I saw Nuxe hand wash and shampoo, very luxurious and my absolute favourite brand. The staff are welcoming an… more

This is a very comfortable hotel. Our room is large with double bed, round table, chair and stool. Bathroom as one would expect with shower, sink and toilet! I couldn’t believe my eyes when I saw Nuxe hand wash and shampoo, very luxurious and my absolute favourite brand. The staff are welcoming and extremely helpful. They hand us bottles of drinking water to refill as many times as we choose! In other words, top class!

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“Modern and Fresh Vibe”

We were very happy with our two night stay at this very comfortable and modern hotel. The location is perfect being downtown in the heart of Dunkirk and just steps to restaurants, bars, shops and a cinema. The room was large, clean and well appointed. It had a fantastic view of the harbour, wi… more

We were very happy with our two night stay at this very comfortable and modern hotel. The location is perfect being downtown in the heart of Dunkirk and just steps to restaurants, bars, shops and a cinema. The room was large, clean and well appointed. It had a fantastic view of the harbour, with huge windows that let so much natural light in. The furnishings, carpet and decor were modern and created a cosy and warm room. The beds are very comfortable and guarantee a good sleep as there are plenty of pillows and the room is sound proof, so very quiet. The bathroom was lovely with lots of room, bench space and divine Nuxe products! Parking is a breeze at this hotel as it is underneath the building and spaces are large. The Rose Mary restaurant was a bit of a disappointment with an average meal and service, however it was very convenient and had modern and fresh decor - also the cocktails were amazing! The downsides were that with the shower being accessed by stepping into the bath, it made it slippery and dangerous without a hand railing to prevent slips. Also the water pressure was very low so it took forever for the bath to fill, and the towels were very thin and we were not provided with many. However, overall we would recommend this hotel as a good central place to stay for families on their visit to Dunkirk.

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“A nice place to sleep”

Stayed here for one night. Bastian checked us in. Very courteous and very helpful. Underground parking was very secure. The rooms are very modern. Bar had a nice relaxing atmosphere. From the hotel it’s a nice walk to the beach Would use again if in the area

“Good hotel with lousy lifts”

This is a clean, modern hotel with a minimalist, 2010s aesthetic. The rooms are of decent size but the single bed for a third occupant is suitable only for a child, and is uncomfortable. The bar/restaurant is good and stocked an excellent local beer, La Triple Thiriez. The hotel has two lifts. They… more

This is a clean, modern hotel with a minimalist, 2010s aesthetic. The rooms are of decent size but the single bed for a third occupant is suitable only for a child, and is uncomfortable. The bar/restaurant is good and stocked an excellent local beer, La Triple Thiriez. The hotel has two lifts. They have a rated capacity of eight persons but you wouldn’t want to step into one if there were already three people inside. I don’t know if the hotel has service lifts, and they were out of order, but I found myself waiting an unacceptable length of time for lifts because a lift would appear and there was no space for me and my luggage because the lift was being used by housekeeping. It was an unseasonably hot day but the nighttime temperature was low. Despite this, the room was uncomfortably hot. I asked at reception about the aircon, but the receptionist told me that because the outside air temperature was low, the aircon wouldn’t work. The window opens fractionally, so gave some relief. We had driven hundreds of kilometres with our special needs son before arriving at the hotel and didn’t know where to park. My wife checked in, on my behalf, asked about parking and came back to the car in tears. The receptionist told her she had an angry face, an attitude, and didn’t want to listen to him. No. She was tired and wanted to know where to park. In summary, a decent, clean hotel with good facilities but poor lifts, poor climate control and a member of staff who is not cut out for a job in hospitality. Fortunately, the other members of staff were excellent and accommodating, including the housekeeping staff who apologised about their trolleys making the lifts unusable. I wouldn’t stay here again, because I don’t ever want to see that rude receptionist’s face again. But if you are young, unstressed, don’t need to move between floors in a hurry, and can sleep in a sauna, you may enjoy it.

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