Mercure Caen Centre Port De Plaisance

“A pleasant stay in Caen!”

This was one of a trio of hotels that I stayed in with a Gate 1 group tour. i was told by the staff that the hotel had recently been renovated and each room, my own included, had a nautical theme. It is well located not far from the centre or town [in the heart of Normandy] with the train station a… more

This was one of a trio of hotels that I stayed in with a Gate 1 group tour. i was told by the staff that the hotel had recently been renovated and each room, my own included, had a nautical theme. It is well located not far from the centre or town [in the heart of Normandy] with the train station and places to eat close by. The room I had was clean and spacious with a walk in shower with good water pressure and hot water. Toiletries provided are limited. [so make sure you have some of your own with you.] If you are a light sleeper, ask for a room away from the marina area and perhaps on a higher floor since it can get noisy especially during the weekend. If you are there on a weekend, there is the St. Pierre market on Sunday. The breakfast is good, the food is fresh and the waitstaff courteous. I would recommend.

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“Good hotel but beware the room choice for the weekend!”

Well located close to the marina and places to eat and drink The room was spacious and the bed and amenities were very good. We had a room overlooking the marina area which on the outset seemed great. It had been a very warm day in October and the window needed to be open at night - the aircon was … more

Well located close to the marina and places to eat and drink The room was spacious and the bed and amenities were very good. We had a room overlooking the marina area which on the outset seemed great. It had been a very warm day in October and the window needed to be open at night - the aircon was turned off centrally as it should have been colder at that time. We stayed on a weekend and a marina facing room is a no no! The well oiled celebrating individuals that frequented the bars opposite kept up their banter until about 4am - then at 5am, the market started to set up - right under our window! Not a good nights sleep. The next two nights were however much better! Breakfast was good and the bar area was pleasant enough.

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“Very disappointing return visit”

Third time at this hotel. First couple of times the stay was very pleasant. This time we decided to stay for longer to explore the area. A bit disappointed. We paid the rate for three nights. On arrival the room was perfect was presentable but no shampoo or body lotion. I thought they would notice … more

Third time at this hotel. First couple of times the stay was very pleasant. This time we decided to stay for longer to explore the area. A bit disappointed. We paid the rate for three nights. On arrival the room was perfect was presentable but no shampoo or body lotion. I thought they would notice the next morning. The shampoo and body lotion were still empty. The mini bar with complimentary soft drinks was half the day before. The next day on return it was a basic clean. No shampoo or lotion and a tin of 309ml of water left in the fridge and no tea!!!!

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“Nearby Marina”

This was one of three hotels we stayed at during our trip to Normandy. Great lobby - nicely decorated! Room was clean. Short walks to area restaurants and historical monuments. Paid extra for breakfast, which was delicious! Nighttime was a bit noisy with loud partygoers near the marina. Disappointe… more

This was one of three hotels we stayed at during our trip to Normandy. Great lobby - nicely decorated! Room was clean. Short walks to area restaurants and historical monuments. Paid extra for breakfast, which was delicious! Nighttime was a bit noisy with loud partygoers near the marina. Disappointed in bar service, as bartenders were not very attentive or pleasant. Young women at the front desk were very helpful in arranging transportation for off-site excursions.

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