Hôtel Atlanthal

“Lovely laid back location”

Whilst I gave this a five realistically, I think it would be more of a 4.5. We had a lovely stay, It is such a beautiful area and there is lots to do. The hotel was generally great, but there are some things they could do. I think to improve it. The Good Location was amazing, Right on the beach w… more

Whilst I gave this a five realistically, I think it would be more of a 4.5. We had a lovely stay, It is such a beautiful area and there is lots to do. The hotel was generally great, but there are some things they could do. I think to improve it. The Good Location was amazing, Right on the beach with a promenade down to Biarritz. There were several beach cafe/bars in walking distance. However, it’s important to know they did get quite busy so it can be worthwhile booking. The room was very good. We paid extra for a Seaview and balcony which was well worth it as it was stunning sitting looking out across the ocean. The beds were very comfy and the room was clean and had good facilities. The outdoor pool was really nice. It was very clean and there were always plenty of sunbeds so no fighting to get the lounger! The staff were really wonderful they couldn’t be more helpful. They were so friendly and they really put themselves out for us a big thank you to all of them. there are a number of nice things to do in the area. You can walk to Biarritz is just over an hour or you can get a taxi or a bus from outside the hotel. There is a lovely nature reserve about 10 minutes walk from the hotel, which is well worth a look round and is free to visit. You can hire e-bikes from the hotel and cycle round to Bayonne. There is a safe cycle path all the way we did that and it made a nice afternoon out. Bayonne is really pretty and has a lovely cathedral to look around. What could be improved I felt that the breakfast could have been improved. Whilst what was served was nice it was quite a simple and basic selection and lacked the choice that you would expect from a 4 star hotel. A bigger hot food selection, some homemade cakes, more cheeses and cold meats would really improve this. The hotel food was nice but the snack bar only served from 12/2 and you could not get crisps/ice creams at all. This was frustrating as there are no shops nearby to get snacks from. A little snack kiosk or vending machine would be useful! The spa was fun but to be honest it did need a revamp. It was very tired looking and looked past its best. General Lovely time and I would go back to this hotel if they could just make a few improvements to the food and snack availability it would be perfect!

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“Run for the staff not the guests”

This hotel is well-situated near a beautiful beach but it is not worth 4 stars. The food is mediocre, particularly at breakfast where you have one type of tasteless cheese (not local) every day, and there is no thought of offering you a fried egg or an omelette. The breakfast room is being reset… more

This hotel is well-situated near a beautiful beach but it is not worth 4 stars. The food is mediocre, particularly at breakfast where you have one type of tasteless cheese (not local) every day, and there is no thought of offering you a fried egg or an omelette. The breakfast room is being reset for dinner as of 9am , in the midst of your meal -- just so that the staff can leave immediately at 10am. . The bar opens 15 minutes before dinner so forget about having a relaxing cocktail before you dine. It closes immediately after dinner too -- so forget about that late night drink. The fitness center opens at 9am so forget about a warm-up on the equipment before breakfast. In short the work schedules of the staff dominate the daily organization of this hotel, not the needs of the guests. It used to be better. We will never go again.

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“Great spa, restaurant not so good”

We very much enjoyed the sea-water spa and the outside (unheated) pool. Our room was large and well-equipped with fridge and safe and table and chairs and the shower was excellent. View was car park. Central areas comfortable for meetings and bar had lovely sunset view. Nice walk along the coast t… more

We very much enjoyed the sea-water spa and the outside (unheated) pool. Our room was large and well-equipped with fridge and safe and table and chairs and the shower was excellent. View was car park. Central areas comfortable for meetings and bar had lovely sunset view. Nice walk along the coast to the lighthouse and some cafes. We stayed half-board and found the dinners disappointing, although breakfast was good. At dinner only two choices on half-board and the vegan members of family were very poorly served with a risotto which seemed to be boiled rice with vegetables added on top and no doubt at the same price as the meat/fish options. Staff said an omlette could not be made for the vegetarian and her dinner one night was pumpkin puree with potatoes. Staff service was not great and no acknowledgement was made of our special celebration. I would not recommend half-board (especially not the seafood platter at a supplement): go into Biarritz by bus or taxi for great French food.

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