Boscolo Nice Hôtel & Spa

“Nice stay BUT…”

We were in a deluxe room with balcony on the front of the building room number 214 mid June. Overall it was okay, but unfortunately doesn’t meet the standards of a 5 star hotel, which it says it is, or the price paid. The entrance and Spa were very nice and the best part of the place. Knew it wa… more

We were in a deluxe room with balcony on the front of the building room number 214 mid June. Overall it was okay, but unfortunately doesn’t meet the standards of a 5 star hotel, which it says it is, or the price paid. The entrance and Spa were very nice and the best part of the place. Knew it was our honeymoon so brought us a bottle of champagne so that was very nice. Location is safe and close to old town and the coast, but no ocean views. the bed was big but two twin mattresses pushed together so there’s a dip in the middle that you roll into during the night. There is no coffee maker! You would think there would be a nice nespresso or similar with pods, but you just dissolvable coffee packets and you boil water in a tea kettle to pour over. I think this may not be normal for the rooms because when we would call and ask for more coffee, see below, they were very confused why we needed packets and brought us pods. One male staffer even got quite frustrated with me on the phone about it. Perhaps ours is the only room that doesn’t have one? But we booked much better than a base room and were never offered a coffee maker when they finally realized. Very odd. Husband is cranky before coffee so it was critical for us :) Maid service didn’t refill all items every day as we had to ask for additional coffee every day and body wash soap. Sink pedestal in the middle of the room with curtain to separate is awkward and doesn’t seem a 5 star bathroom.

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“Overpriced and Overrated Hotel with Multiple Issues”

My husband and I spent 3 nights at the Boscolo as part of a Viking company pre-cruise package, and at first we were impressed by the facade and interior decor. The historic hotel has been remodeled in recent years and is very white and bright inside. The location is not central to the city, and it … more

My husband and I spent 3 nights at the Boscolo as part of a Viking company pre-cruise package, and at first we were impressed by the facade and interior decor. The historic hotel has been remodeled in recent years and is very white and bright inside. The location is not central to the city, and it requires quite a walk to get to the beach or the Old Town area. The hotel does have multiple restaurants and shops close by in the neighborhood, so that was helpful. Desk staff were always friendly but struggled with English, and we don't speak French. The room we were assigned, however, had multiple problems. It was located in the interior of the hotel structure, just above a court yard, which did help minimize city street noise. However, the room was very very tiny, with only the king bed, tiny closet, a small desk, a tv, a small fridge, an instant coffee maker, an ottoman, and no chair. The bathroom consisted of a tiny sink with almost no counter that was in the room, and a toilet and bidet in a separate space with a noisy glass door that didn't close completely and was right by the bed. We struggled to find a place to put our luggage. I didn't expect a huge room, being in Europe, but this one was really small with barely room to move around. However, the bigger issues were with the tiled shower stall that stunk with an ammonia smell (we kept the door shut) and multiple maintenance issues, including a loose door jam that prevented the lock from fully engaging, a burned out light bulb, and things attached to the room and shower walls that were close to falling off. There were also some missing tiles in the toilet stall area. I went to the front desk to ask that the door jam be fixed, and they couldn't understand what I was trying to tell them, but sent a maintenance man to the room. I had to point to the door frame, and then he understood and came back with a screw driver to try and fix it. We were concerned that the lock could be easily forced if someone wanted to get in. I would have mentioned the other issues that needed fixing but due to communication issues, let it go. I will say that the bed was comfortable with a duvet (no blanket or top sheet which is common in Europe). We also enjoyed sitting in the quiet interior courtyard, although some of the plants in pots were dead and it's also a place for smokers to go, and we enjoyed the view from the restaurant on top of the hotel over the city. Food there was good. The breakfast buffet in their restaurant was included in our Viking package, and there was a wide variety of tasty hot and cold foods, which was great, but due to other larger tour groups staying in the hotel, sometimes when we arrived most of the tables were full and much of the food was gone. We stood around not knowing what to do. Restaurant staff were obviously overwhelmed and couldn't keep up. We talked with another couple in our tour Viking tour group, and apparently their room was much larger than ours, but faced a very noisy street that kept them awake. If ever in Nice again, we would not stay at this overpriced, supposedly 5-star hotel, which only gets a 3 star rating from me. I can not recommend this hotel.

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