Holiday Inn Express Nice Grand Arenas By Ihg

“Good value”

This hotel is across the road from St. Augustine Train stop, and right near the airport, all walking distance even with bags. One stop from the main train station Nice Ville. It was very clean and I was on the 8th floor, nice view. The staff was very nice and helpful to me. The building shares with… more

This hotel is across the road from St. Augustine Train stop, and right near the airport, all walking distance even with bags. One stop from the main train station Nice Ville. It was very clean and I was on the 8th floor, nice view. The staff was very nice and helpful to me. The building shares with Crowne Plaza next door, where they have meals served in and outside terrace. My hotel came with breakfast which was adequate, except there was no toaster to toast bread. I did not appreciate the servers continually removing empty plates on your table while eating, and placing an entire tray of dirty dishes on your table while removing from other tables. Also, better attention to empty coffee machines, and empty chafing dishes. Also the lid for the eggs was cast iron and not easy to remove or replace for some of us. There really is not much around there without walking a distance.

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“If you want to stay in this hotel, don’t book it with breakfast.”

The location of this hotel is very good. It is quite near to the train, bus and tram stations. It is also about 15 minutes away from the airport on foot. I give 5 stars for the location. Hotel personnel: they are mostly friendly, but they can’t speak English well enough. Actually, it is a genera… more

The location of this hotel is very good. It is quite near to the train, bus and tram stations. It is also about 15 minutes away from the airport on foot. I give 5 stars for the location. Hotel personnel: they are mostly friendly, but they can’t speak English well enough. Actually, it is a general problem here in Nice. It is not easy to find a person here, who can talk in english. My room was also always clean. They could clean my room everyday. That’s why, I can give 4 stars to the personnel. Room: I reserved a room with a queen bed. It had everything, what I needed. It was important for me to iron my clothes and I could do that in my room without any problems. The bathroom is also big enough for a person. That is why I give also 5 stars for the room. Breakfast: well, I stayed in Holiday Inn Hotels in Germany, but I think this hotel has the WORST breakfast. They have 2-3 sorts of salamis and hams, very fatty scrambled eggs ( I can cook much more better), a bit paprika, yoghurt, 2 sorts of toast breads and bagels, some cheese and yoghurt products, which are in small plastic packages. They are mostly out of cutlery. Today I would like to eat yoghurt, but there were no spoons . If they begin to serve breakfast at 6:30 A.M and if I want to have my breakfast at 6:45 A.M., I expect to get a spoon, a fork and a knife easily. As they brought me a spoon, I was already done with my breakfast . They have a great coffee machine, but without coffee beans and milk. I would like to use it, but the waitress said that they don’t use the coffee machine for coffee. It was just for hot water. That is why I would suggest you to book this hotel WITHOUT breakfast. I would give -10 stars. That is why my overall rating for this hotel has only 3 stars. I was also hesitant between 2 and 3 stars.

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“Hit and miss”

We stayed for one night before catching a flight and unfortunately there were a number of issues which we had: - On check in, my Diamond status was recognised but I was not asked which welcome amenity I wanted. I communicated my choice and the server then had to discuss with a colleague what I cou… more

We stayed for one night before catching a flight and unfortunately there were a number of issues which we had: - On check in, my Diamond status was recognised but I was not asked which welcome amenity I wanted. I communicated my choice and the server then had to discuss with a colleague what I could take. I would’ve thought by a hotel that this would be more familiar. - There was no bottled water available at the bar. - The bar had no Rose wine (in the South of France! … went to crown plaza bar next door instead, very nice). - The A/C made zero difference to a very warm room (there was a heatwave but still, the a/c would not cool the room below 24c). The hotel was otherwise well presented , the rooms were clean and tidy and the bathrooms were clean and modern. Earlier in the visit we stayed in the city centre HI and that was a much better experience.

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