Porto Veneziano Hotel

“Excellent stay, location and breakfast”

Fantastic experience. The receptionist was very helpful and accommodated us with a last minute booking she even beat the internet price and she was extremely helpful.

“First class stay!”

Our honeymoon stay at Hotel Porto Veneziano in November 2025 was absolutely unforgettable. Uli with Dolphin Hellas Travel arranged everything perfectly for us. The view of the Old Venetian Harbor was breathtaking — peaceful, beautiful, and incredibly romantic. The hotel itself was quiet, welcoming… more

Our honeymoon stay at Hotel Porto Veneziano in November 2025 was absolutely unforgettable. Uli with Dolphin Hellas Travel arranged everything perfectly for us. The view of the Old Venetian Harbor was breathtaking — peaceful, beautiful, and incredibly romantic. The hotel itself was quiet, welcoming, and so accommodating. It’s also within easy walking distance to all the shopping and wonderful port restaurants, which made exploring so easy and enjoyable. What truly sets this hotel apart is their integrity and customer care. During our stay, we discovered a wallet had been left in our transfer in Santorini. It was shipped and arrived at the hotel the day after we had already departed. The staff went above and beyond to ensure the safe return of over $700 USD. They worked tirelessly with DHL — even navigating complications with U.S. processing — to make sure the funds were securely deposited back into our account. To say I trust Hotel Porto Veneziano would be an understatement. Their breakfast is absolutely amazing with so many delicious options, and the service is impeccable. Angeliki and Maria — thank you! You are truly the best front desk team. We eagerly await our return to Chania and Hotel Porto Veneziano!

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“Excellent place with pleasant staffs”

It was a great location, friendly staff. Enjoyed my stay in their facility. It had a very nice view and loved how close it was to the water.

“Delighted beyond expectations”

We booked our three night stay here on the back of the Tripadvisor reviews and loved every minute of it (we actually wanted to stay longer but there was no availability, even though we’d booked more than six months in advance). We stayed in room 104, a twin room, and although it was on the small si… more

We booked our three night stay here on the back of the Tripadvisor reviews and loved every minute of it (we actually wanted to stay longer but there was no availability, even though we’d booked more than six months in advance). We stayed in room 104, a twin room, and although it was on the small side, it was fabulous with lovely comfortable beds and a cute little balcony overlooking the gorgeous harbour. The ensuite was excellent with a large walk-in shower. A slight niggle is that there were few hangers in the wardrobe and very little drawer / shelf space but this didn’t detract from our love of the hotel in any way. Breakfast really was outstanding, with an amazing array of buffet items as well as hot food that was cooked to order. Not only was there an extensive choice but the quality of the food was tip top and would not have been out of place in many 5* hotels. As the weather was lovely and warm, we ate outside every morning and it was blissful to just sit and admire the beautiful harbour whilst indulging in a delicious breakfast. Waiting staff were excellent, efficient, helpful and so friendly, unlike the reception staff who were a mixed bunch when it came to customer service. Although check-in was fine, some of the male front of house staff displayed a lack of interest in helping with any questions we had, with one member of staff actually telling us that ‘Google’ could assist with our queries which was a surprising, and poor, response to guests. However, there was one female member of staff (sorry, can’t remember her name) who was particularly helpful and very pleasant. We hired a car for the two weeks we spent in Crete and parking in Chania was certainly a challenge, as the city is busy and has some narrow streets. However, the hotel has its own parking, which is a bonus, although it’s quite tight and spaces cannot be reserved. Overall, we loved Chania and we adored Porto Veneziano. Answering the question of whether we would stay here again, it’s a resounding ‘yes’! We really did have a truly memorable stay.

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