Description
Facilities: 280 rooms are located on 4 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A … more
Location: Lying amidst wonderful sprawling gardens, this comfortable hotel is located directly in Elounda's Mirabello Bay over which it enjoys wonderful panoramic views. The picturesque fishing village of Elounda offers a selection of taverns and Agios Nicolaos is 7 km from the hotel.
Meals: Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board can be booked. A generous breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Gluten-free meals, vegetarian dishes and vegan food can be prepared on request.
more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Chapel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Pool games
- Private pool
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Shared pool
- Stores
- Sun terrace
- Terrace
- Tile / marble flooring
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- High chairs
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Padel tennis
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1224 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Elounda - Crete
Showing 5 featured reviews out of 1224 TripAdvisor reviews
F
Firebir
Pembrokeshire, United Kingdom
05/04/2026
“7th visit to the wonderful Elounda Bay Palace”
We booked again for the Elounda Bay Palace, staying for 7 nights in June and looking forward to our 7th visit. We were given a lovely reception upon arrival as always, quick check in progress and were shown to our room. We had a side sea view which was different, but a good view towards the sea. … more
M
melaniespencer102
Sheffield, United Kingdom
29/11/2025
“Fabulous Hotel”
Excellent! The hotel is fabulous; staff amazing especially Anna Maria, she is the best , tries so hard to make your holiday the best, we love coming here. Breakfast lovely, fantastic view looking over the sea, so relaxing ! Beach lovely, loads of Fish swimming around your feet! Always lots of s… more
D
dianel206
Antwerp, Belgium
08/11/2025
“Elounda Bay palace”
We are very happy here. We have been coming already 40 times. People are very friendly and it is just as coming home. We already booked our holidays for 2026
P
Peacewillcome
04/11/2025
“Beautiful location for this hotel overlooking the sea and mountains. Lovely small sandy beaches”
Friendly, helpful staff, very clean, good breakfast and dinner buffet and comfortable beds. Concierge very helpful. Lovely welcome.
C
C6757QPnicks
London, United Kingdom
23/10/2025
“Relaxing holiday in beautiful surroundings”
My wife and I have recently returned from our fourth visit to this lovely hotel. We would like to thank the staff for their excellent and friendly service. The hotel remains a beautifully comfortable retreat from the outside world and the hotel management constantly strive to update the facilities … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 9
Location: 10
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.