Description
Facilities: The club has 2 lifts and features 206 non-smoking rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. There are a number of shops as well. The grounds of the hotel featur… more
Location: This beach hotel is situated directly beside the sandy beach, with plenty of shopping opportunities as well as restaurants and bars in the near vicinity. Links to the public transport network lie just a couple of minutes away (300 m). The nearest nightclubs are 1 km away and the small town of Georgioupolis is around 4 km away. Chania airport is located around 100 km away and Heráklion is 50 km from the hotel.
Meals: Dining facilities include a buffet restaurant, a bar and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive special can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request.
more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Consoles and video games
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Housekeeping
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Porter
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Seasonal outdoor pool
- Shared pool
- Stores
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Bike rental
- Padel tennis
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 939 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 939 TripAdvisor reviews
A
Amanda W
Birmingham, United Kingdom
28/05/2026
“Fabulous!”
We had a wonderful stay and couldn’t fault a thing. We were kindly upgraded to a stunning junior suite for myself and my mum, which made the holiday feel extra special. The room was beautiful with an amazing view, and everything was spotlessly clean, just like the entire hotel. The food was also v… more
I
Ivana S
Koprivnice, Czech Republic
24/05/2026
“Holiday in May”
The location is on a nice long sand beach. Atmosphere in the hotel is very friendly. Rooms are clean and very nice, comfortable and big enough. Perfect service in reception, in restaurant and in bars, especially beach bar is great. Premium All Inclusive was very pleasant. Noice level - during day … more
F
Florizza M
24/05/2026
“Great holiday in Crete”
Great hotel the staff are amazing, they cant do enough for you. Shout out to the spa and kids club, Zoe and Fernanta! We had a lovely holiday.
M
Maria Fernanda M
24/05/2026
“Enriching”
Beautiful, amazing and chillaxing, the perfect spot For a vacation. The spa treatments are good, and Fernandita (the massagist) worked her Magic on My back, and i feel renewed and chill.
A
Anna W
18/05/2026
“Most definitely my favourite stay”
My stay so far is the best especially the pool but also the spa. I had a relaxing time with my therapist Fernanta and I am glad to stay in this palace!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.