City Green Hotel

“Holiday”

I spent in this hotel a special holiday. I am very satisfied with the room and food. Plesent energetic music is playing in the hotel. The hotel is located in the city center close to the beaches. The food is tsty and well seasoned. The restaurant employs a special Mrs. Bogusia, who is always very s… more

I spent in this hotel a special holiday. I am very satisfied with the room and food. Plesent energetic music is playing in the hotel. The hotel is located in the city center close to the beaches. The food is tsty and well seasoned. The restaurant employs a special Mrs. Bogusia, who is always very smiling and kind to all hotel guests and she is very helpfull and kind. The hotel staff does everything to ensure that hotel guests are satisfied with their stay here.

less

“Good budget friendly adult only hotel”

Overall the City Green Hotel is good, maybe not 4* good, but all of your necessities are covered, and well. The staff are friendly and helpful, buffet was very good, location is excellent. We had a wonderful holiday & would return! Pool - the hotel has 2 pools, which we found to not include ‘sunbed… more

Overall the City Green Hotel is good, maybe not 4* good, but all of your necessities are covered, and well. The staff are friendly and helpful, buffet was very good, location is excellent. We had a wonderful holiday & would return! Pool - the hotel has 2 pools, which we found to not include ‘sunbed wars’ at 5am, but do not expect to find an empty bed after 9am. However, there are not nearly enough beds for all guests when the hotel is full and only half of them get sun in the morning, while the other half have the sun in the afternoon. A very small handful saw the sun all day, within 2 days all guests work out which ones these are and they go rather quickly in the morning. Rooms- after some moving, we were very happy with our room. In rooms 2001-2005, the space the hotel call a ‘terrace’ is a table & 2 chairs in a walkway, which never receives any sun, on a lower level, right next to the pool. Our first room was a triple room, with next to no floor space (even the wardrobe could not be opened without moving a bed) and came with a tiny window, placed inches above the road, meaning the curtains must remain closed at all times otherwise strangers on the street can see directly into your room. This results in no natural light at all. Moreover, the bathroom is tiny & dated. After 2 nights we were kindly moved to a balcony room which overlooked the pool and worked perfectly for us. Room was large & spacious, while the bathroom was clean & modern! Food- the buffet at the hotel is very good, we were very happy with the choices at all mealtimes. Breakfast is your standard mix of cooked and continental. lunch & dinner always saw a ‘safe option’ of chips/pizza/onion rings, along with some lovely traditional Creten dishes! Due to the local tastes, options are ‘pork heavy’ but there was always a chicken/beef option too! Lots of fresh salads, cheese & breads too. Only thing that let the buffet down for us were the dessert options, these were the same boring & somewhat tasteless items every lunch & dinner. However, there are plenty of ice cream shops & even a wonderful bakery within less than a 5 minute walk of the hotel! The Restaurant team, and chefs, were always helpful & friendly- they work very hard keeping the restaurant clean & ready for use! However, note that the restaurant is on the roof of the hotel (level 4) with only 1 small elevator which often has queues of guests waiting at meal times. However, the views are beautiful! Location- the location of the hotel is perfect! The main ‘strip’ is less than 1 minute walk, with the beach reachable within 2 minutes. Here there are lots of shops, cafes, restaurants & bars! There is also a bus stop within a couple of minutes walk which can take you to places such as Heraklion & Malaia. Entertainment- do not expect much in way of entertainment at the hotel. On Monday nights a saxophonist plays and on Fridays the restaurant offers a ‘BBQ’ and Creten dancing. When we visited the weather was a little questionable some evenings and this resulted in the entertainment being put on inside the restaurant. This lead to tables being removed to create space, queues of guests at the door waiting for tables and tables remaining occupied for the whole of dinner service to enjoy the entertainment. Again, the team worked hard to help & even tried to set some more tables up around the buffet area but lots of guests were disappointed to be waiting up to 20-30minutes for a table. On the nights the entertainment could be outside, the limited space around the pool & bar area became even more limited and guests were forced to sit on the sunbeds & floor to watch/listen. Bar - there is only 1 bar at the hotel, located next to the pool. This has around 10-15 tables & chairs and very quickly fills up in the evenings! Although a very good choice of cocktails, wine, beer, spirits & softdrinks are all included in the all-inclusive, with options to pay for too! A small fridge with some lunch items are also included, with baguettes, salads, cakes etc which was a nice alturnative to the buffet if you preferred! Bar team were super lovely & chatty throughout the day. Additional to this is some seating, table, games & book within the large lobby space of the hotel for those guests who prefer to be inside/on opportunity weather days.

less

“Relaxing Holiday”

Spent two weeks here.... lovely but basic hotel and as others have stated, probably more 3 star than 4. Located close to the main strip with restaurants and shops and despite other reviews, the room was clean, comfortable, cleaned daily with refrigerator and safe. We found the staff here delightfu… more

Spent two weeks here.... lovely but basic hotel and as others have stated, probably more 3 star than 4. Located close to the main strip with restaurants and shops and despite other reviews, the room was clean, comfortable, cleaned daily with refrigerator and safe. We found the staff here delightful; in particular Paulina, George and Manos at the pool excelled, as did the restaurant and front desk staff. There are 2 accommodation blocks and the restaurant is on the 4th floor with a lovely view of the surrounding area. Food was very good and yes, a little repetitive like any all inclusive hotel. Downside, there was only one lift that holds 8 people between the restaurant and rest of the complex and waiting for 15 minutes at peak times was not unusual. Otherwise, 4 flights of stairs to contend with. Note that this hotel is NOT disabled friendly and if you are arriving by tour company coach transfer, you will be dumped on the main road with a 250 metre walk to the hotel and it will be a 450 metre walk to the pick up point for the return journey! The road outside the hotel is not accessible to coaches.... We loved our stay but if, like us, you are a NON SMOKER, this is NOT the hotel for you - 95% of guests and the staff are smokers and apart from your room, the restaurant and the reception area, there is nowhere to go to be smoke free. Smoking is also allowed on the balcony surrounding the restaurant and the smoke drifts into the restaurant! Likewise, room balconies are smoking areas and both balconies either side of our room were used by smokers. My partner spent most of the week wearing a mask, as she is asthmatic. Aa such, we won't return.

less