Palmera Beach Hotel & Spa

“Nice hotel overall and we had a pleasant stay, but the management staff could definitely be more helpful and consistent.”

Here’s a refined version that keeps the point firm but measured: Had a really pleasant stay overall, but I do feel the handling of the late checkout request has been quite disappointing. I emailed before arrival to ask about arranging one and never received a reply. On arrival, I was advised to co… more

Here’s a refined version that keeps the point firm but measured: Had a really pleasant stay overall, but I do feel the handling of the late checkout request has been quite disappointing. I emailed before arrival to ask about arranging one and never received a reply. On arrival, I was advised to come back the day before departure, and when I did, I was then told to ask again on the actual day of departure. When I asked if the room was already booked for that day, the assistant confirmed that it was, which makes the mixed messaging even more frustrating. Especially as late checkout is a paid service, not a complimentary request. Speaking to other guests, they had been able to arrange theirs in advance, so the inconsistency has felt quite shoddy and poorly managed.

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“Overall good”

Just arrived back from a 7 day stay. Positives- Food Very good overall, but not very hot, but there is a microwave. Deserts, to die for, a work of art. Plenty of variety, well presented, good quality. Dining room, exceptionally clean, very efficient waiting staff. Just the right size, not your usua… more

Just arrived back from a 7 day stay. Positives- Food Very good overall, but not very hot, but there is a microwave. Deserts, to die for, a work of art. Plenty of variety, well presented, good quality. Dining room, exceptionally clean, very efficient waiting staff. Just the right size, not your usual AI canteen style, tables well set out, nice ambience. Staff Found majority of staff to be helpful & friendly. Location Excellent, in the middle of the strip, plenty of bars, local supermarket & ATM.Faces sea. Negatives. Rooms Very small & if choosing a a standard room, could be street facing, which can be noisy. Our room should have been a landscape view but was street facing. Well equpped with hairdryer, kettle, cups, air con. Fridge,Safe chargable @2.50 euros per day Cleaning was very minimal, did not have bed linen changed in 7 days , just seemed to empty bins & change towels, no real cleaning. Gardens Some serious maintenance is required as there were old chairs & umbrellas dumped in the corner of the gardens.The entrance to our room looked like a storage area, several TVs & matresses were dumped there. Drinks. Pool bar outside was not inviting, even though staff were very good, we werent allowed to use the main hotel bar as this was for paying guests & not AI guests which was very bizzare. There was an issue with soft drinks, lemonade/sprite pump was actually producing soda water which we pointed out, but this wasnt resolved until the last night of our 7 day stay Transfer. This is out of hotels control, down to Love holidays, i was dropped off 10 minutes walk away, at 11pm with no real instructions from a guy who had limited english, as a lone female traveller, i felt very unsafe & vulnerable Pool. At 1st i thought it was a plunge pool, that belonged to the rooms, it is minute & needs maintenance/ cleaning to the tiles. . Overall, i would say the hotel is 3.5 star, & did expect better standard overall for the price i paid. Did have an enjoyable stay, the weather was exceptional, with a few tweaks the hotel could be 4 star standard. I Believe it is closing this winter & a new bigger pool is being built.

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