Arion Beach Hotel

“The taste of luxury and calm holidays for everybody.”

First thing location, great, on a side, but close to the shops and car rentals. Very nice atmosphere, fairy colours and a bit of luxury. Nice place to take a pictures and for walks around. For sure good place for pairs and families. Rooms are big and comfortable, with air conditioning. THis hotel i… more

First thing location, great, on a side, but close to the shops and car rentals. Very nice atmosphere, fairy colours and a bit of luxury. Nice place to take a pictures and for walks around. For sure good place for pairs and families. Rooms are big and comfortable, with air conditioning. THis hotel is very good in its price range, you will not meet here mass customers for cheap reates, especially when you will take All inclusive option. n this place it means also a bottvine for luch and dinner. of course nice bars are available. In the lobby bar there is also a piano concerts in the evening. The hotel is clean with a lot of laying beds, even close to midday you can find some spare ones, without the fight for it in 6 o'clock in the morning. Which is a very big advantage. However there is one big minus, there is no sand beach attached to the hotel. However if you take a bus and take 2 or 3 bus stops you can have a grat sand beach available for you. The beach in the hotel is made of small rock. Very hard to make a steps, however for me it doesn't have an influence. If you would like to take sunbaths, few pools in the hotel are enough for it, if you would like to take a trip to Balos lagune you can have a grate beach and views in the package. If you decide to go to the Elafonissi lagune you will have even much more choice of sand beaches and views. The hotel is quiet even if you take into consideration families with kids like myself. The service level is grate, a lot of table for breakfast, lunch and dinner, in the mornig fresh orange juice, a lot of foof for selection, fruits, meats, some fishes, sweetes and cackes, brad (wide selection) and so on. The food quality is very nice, there are also live cooking options for kids and parents. Most of the familes with loud kids are selecting other close by hotel (Crispy). From the whole bus, we had been the only passengers going to Avra Imperial Hotel. It is also worth to take a trip to Hania for sightseeing and shopping, as wel as a bit of history and beautiful small streets to see. To be honest it is a pear for the people looking for a mix of luxury and quiet and comfort hotel. That is why in my opinion there is not so much actual comments here, nobody wants to make it more "mass" and "noisy" place. it is really greate place to rest from a every day run. This hotel is also close to the airport, so the transfer is not too long.

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“Truly Paradise”

From the moment we arrived, we knew we were somewhere special. We were greeted so warmly by Nadia, whose friendliness and kindness set the tone for our entire stay. She went out of her way to surprise my mother with a lovely birthday treat - a gesture we will never forget! Our room was spacious, m… more

From the moment we arrived, we knew we were somewhere special. We were greeted so warmly by Nadia, whose friendliness and kindness set the tone for our entire stay. She went out of her way to surprise my mother with a lovely birthday treat - a gesture we will never forget! Our room was spacious, modern, and incredibly comfortable. The pools are expansive and beautifully maintained, the buffet food delicious and authentically prepared, and every single staff member we met was so kind and welcoming. We also enjoyed the hotel’s wonderful spa - my mother and I had our hair done by the supremely talented Irini, while my father had an excellent massage with Marina. Both were exceptionally professional, and the whole spa team made us feel completely pampered. Next to reception, there’s even a lovely jewellery boutique where we picked out some beautiful gifts, helped by the knowledgeable and kind Diana. But the true heart and soul of the hotel is Manolis. From our first day, he made our stay extraordinary - giving us a personal tour of our room, sharing great tips about the island, and always greeting us with genuine warmth and a smile. The management is truly lucky to have such a diamond of a person on their team. We’re so grateful to have met him - thank you, Manolis, for making our experience unforgettable! We already miss this hotel - it’s exceptional in every way and has everything you could dream of for a perfect vacation. Finally, a special thank you to Eftychios (apologies if we’ve misspelled the name) who drove us to and from the airport. We booked the hotel’s private transfer service and highly recommend it - he was a pleasure to chat with and made the journey so comfortable. Avra truly is paradise, we can’t wait to return!

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“Beautiful Hotel, Poorly Designed for Young Families”

We stayed at the Avra Imperial Hotel recently and overall I would rate it 3 stars. The hotel grounds are beautiful and very well maintained. The main pools are lovely and the rooms were modern, spacious and very comfortable. Reception staff were consistently friendly and helpful throughout our sta… more

We stayed at the Avra Imperial Hotel recently and overall I would rate it 3 stars. The hotel grounds are beautiful and very well maintained. The main pools are lovely and the rooms were modern, spacious and very comfortable. Reception staff were consistently friendly and helpful throughout our stay. The spa massages were also excellent. The food was surprisingly good overall, but the pool cocktails were disappointing and seemed to contain very little alcohol. The creche staff were fantastic and our children absolutely loved them. However, this hotel is heavily marketed as a family resort and in reality it does not really cater well to families with small children. There is no proper kids club where children can freely play unless you pay for the creche. The playground and children’s pool feel like an afterthought and are not particularly nice. The kids pool was not heated, and neither was the spa pool, which made things less than ideal for younger children. Children are also only allowed limited access to the spa for two hours per day. The location is also quite isolated. There is very little within walking distance and nowhere really to stroll to outside the resort. Unfortunately, there was also a very upsetting incident during our stay. Friends travelling with us ordered toddler food for their 9 month old baby. The food arrived piping hot and was placed directly in front of the baby without any warning. The baby pulled the cup and suffered second degree burns to their hand. A doctor had to be called to the hotel. What was most disappointing was the hotel management’s response afterwards. Nobody from management came to properly check on the family, apologise in person, or offer to cover the doctor’s costs or show any meaningful gesture of goodwill following an incident caused by food served by the hotel. The only thing offered was an à la carte dinner at the exact same restaurant where the accident happened, as though the family would want to return there immediately and relive the experience. It felt extremely tone deaf and left a very negative impression on all of us. Overall, while the hotel has some strong points, especially the grounds, rooms, spa and creche staff, it does not truly feel like a well thought through family resort for young children. We enjoyed parts of the stay, but would not return.

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“Bad attitude and arrogance”

The hotel it self is fabulous. Pools are fantastic and super clean - but as we were there in October the water temp was very cold 17-18C which too cold for kids. I would recommend the Restaurant Manager to teach or hire waitress who are educated as such. Being a 5 * and a guest there, we never expe… more

The hotel it self is fabulous. Pools are fantastic and super clean - but as we were there in October the water temp was very cold 17-18C which too cold for kids. I would recommend the Restaurant Manager to teach or hire waitress who are educated as such. Being a 5 * and a guest there, we never experienced a more rude and arrogant service. A service level so low that we had to stand up and go straight to the waitresses to ask for coffee ( which wasn’t available as Self-service). We been traveling all over and stayed in many hotels world wide, but never experienced this arrogance ever before. Reception was very nice and helpful. Everyone else, no greetings, no welcoming feeling from anyone there. That’s sad when you as 7 family members spends 11.000€ and meets this disrespect. One advice, do not use the Traffic car rental - he charges double up as the ones just 300meter up next to the big Supermarket. Up to you

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