Euphoria Resort - All Inclusive

“What a pleasant stay as a family with two small kids”

We had a wonderful stay at the resort, food was good, they even have fresh baby food purees. The hotel is well kept, clean and staff friendly, the pool is kid friendly a very big so you will never feel too crowded even in July. We went there in July, but didn’t find the weather being too hot since … more

We had a wonderful stay at the resort, food was good, they even have fresh baby food purees. The hotel is well kept, clean and staff friendly, the pool is kid friendly a very big so you will never feel too crowded even in July. We went there in July, but didn’t find the weather being too hot since the hotel is right next to the sea. As a cat lover, I was very happy to see the cats at the hotel are quite in a good condition. We fed them every day with our leftovers during our stay but I wish I have brought some cat food with me. So if you are going there and you love cats, please bring some cat food with you. At the reception they even have a box where you can donate some cash for the stray animals there. I happily support hotels that support stray animals. I only wish the hotel had a capacity to feed the cats there and provide them fresh water daily. Would be happy to come back there again - it is a very family friendly hotel, my kids really enjoyed the stay and even made some friends there 😊

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“A wonderful hotel that exceeded all our family’s expectations.”

A wonderful hotel that exceeded all our family’s expectations. From the moment we arrived, we felt cared for. We were welcomed with cold drinks and refreshing towels, and we were checked in immediately after our arrival (2 hours before the official check-in time). The hotel has a very convenient … more

A wonderful hotel that exceeded all our family’s expectations. From the moment we arrived, we felt cared for. We were welcomed with cold drinks and refreshing towels, and we were checked in immediately after our arrival (2 hours before the official check-in time). The hotel has a very convenient layout. Everything you need is there, and everything is close by. At the same time, our room felt private, peaceful, and quiet. I also tried tennis for the first time during our stay. The tennis coach was amazing. Both the group and private lessons were enjoyable from beginning to end. I really didn’t expect to find such a high level of coaching at a resort.-poplł The kids’ club was also excellent. Sometimes our son even didn’t want to go on the water slides because he preferred going to the kids’ club. The service was friendly, and the overall atmosphere was very calm and relaxing. Both the staff and the guests made the hotel feel peaceful. The entertainment program was never intrusive, but there was always something to do. We also really enjoyed the à la carte restaurants. It was nice that they even had a children’s menu. We came home with so many wonderful memories. There were only a couple of small downsides for us. The room cleaning could definitely be better. Sometimes it felt like the room hadn’t really been cleaned, and only fresh towels had been brought. The towel station could also be improved a little. Sometimes we had to wait for a staff member to arrive. Overall, though, you can really see that the hotel is doing its best. They care about the service they provide, and it’s clear that guest satisfaction is very important to them.

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“Lovely resort but with flaws”

I always try to give a fair balanced report and will not let the negatives completely overshadow the positives but I do need to comment on the negatives of this resort. This is a lovely , well maintained and clean resort. The staff are overall very friendly and welcoming. Pros: Food - we enjoy… more

I always try to give a fair balanced report and will not let the negatives completely overshadow the positives but I do need to comment on the negatives of this resort. This is a lovely , well maintained and clean resort. The staff are overall very friendly and welcoming. Pros: Food - we enjoyed every single meal we had . I cannot fault the food. My daughter did struggle to find her usual boring plain food so if you have a fussy kid eater then bear this in mind . The À la carte restaurants were a hit for us. My daughter loved the chefs grill where she had the best steak ever and me and my husband loved the Asian and Greek restaurants. Drinks - The cocktails were fab. Nice strong drinks mostly using premium branded spirits . What I liked was that during dinner you could have a bottle of wine on the table so you didn’t have to keep relying on asking for more drinks. The only thing to note with the service is that we found they don’t really like you going to the bar to get drinks, especially the lounge bar. The a bit more relaxed at the pool bar. They rather serve you at the table. Even though they pride themselves on being an eco friendly resort they also get quite flustered if you go to the bar with your own cup. It’s something we do at every resort to keep our drinks cold but because of their computer ordering system I think they lose their rhythm if they then have to find your cup for your order. Pool/waterpark - The main pool is massive and there are loads of sunloungers. We went for breakfast at 10am and there were still empty loungers around. There is also a quiet area if you want peace. We enjoyed the couple of slides at the water park . It’s great for kids 4+ . Cons The reason I had to give 3 stars because these negatives did actually impact our stay. Check in - The check in process is disjointed and all over the place . You go to the desk, they tell you to sit down and check in on your smart phone. You have to painstakingly input everyone’s details into the form which is irritating after a long day of travelling . You then go back to the desk where you then have to wait for someone to show you to your room. You felt you were here there and everywhere. Room/ Noise - We had a signature room with access to the sharing pool. So had our own terrace / sunbeds. We hate fighting for sunbeds so this was the only option for us. But, unfortunately from 11am onwards these terraces are completely in the shade. It’s mind boggling to me that these room types are in complete shade. We noticed that hardly anyone was sat on their terrace and hardly anyone was in the shared pool. Something to note - the shared pool is quite deep so not great for little ones. There’s also a sign saying no inflatables in the shared pool . No one was listening to this rule though (I agree! ) . The sun loungers on the terrace don’t lay flat either . You can only sit up on them. Behind our room area (block 300 +) backs on to people’s houses . Starting at 4am every morning a dog starts barking and it doesn’t stop for hours. No exaggeration. My first proper day there I was exhausted from lack of sleep. I had to go and buy ear plugs from the shop. Even then , you could still slightly hear this dog barking . It starts barking again early evening when you’re in the room getting ready for dinner and it honestly drives you mad. I’m astounded I havnt seen anyone mentioning this on reviews . When you go to a 5 star resort you expect peace , relaxation and a good night sleep. Ive visited many 5 star resorts and I had my worst night sleep here. I’ve slept better in city centre Premier Inns. I thought it pointless mentioning it to reception because realistically what could they do about it with it not being on their property? Also, the walls are paper thin and we were unlucky to be next to some families whose children had screaming tantrums (not toddlers…older kids ) and their being a lack of good parenting. The room design itself isn’t great. We were in a junior suite which has a partition between the bedrooms for privacy. We thought this would be lovely seeing as we were sharing with our teenage daughter but the bathroom area has no privacy. The shower and toilet rooms open out onto the main room. There’s no separate bathroom room. So when my daughter was in the shower we had to go into her bedroom to give her privacy . There’s also not enough places to hang anything up like wet swimwear. There’s also some god awful smells that come up from the shower. Bar - there is no where near enough seating in the lounge area for drinks in the evening . A massive resort and a serious lack of bars / seating for the evening . Overall , we had a nice family holiday but it was let down by the cons above . We won’t be back. Someone mentioned a couple of reviews down about the hotel collecting donations for the cats . I didn’t see this myself and I didn’t see any sign of the resort itself caring for the cats that are around. If anything they tell you not to feed them. All of them were not neutered. They are mostly friendly though and if you could bring some dry cat food to them they would be incredibly grateful to you as they have tough lives.

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