Minoa Palace Resort

“A great holiday but just misses the 5 star mark!”

We have just come back from a lovely stay at Minoa Palace. I have to agree initially that this isn’t a 5 star hotel in comparison to others I have stayed however we loved how helpful all the staff were and how immaculate the place is. We were lucky to be upgraded to the beach apartments and had a l… more

We have just come back from a lovely stay at Minoa Palace. I have to agree initially that this isn’t a 5 star hotel in comparison to others I have stayed however we loved how helpful all the staff were and how immaculate the place is. We were lucky to be upgraded to the beach apartments and had a lovely pool view and were right near the beach. The breakfast room was always plentiful and offered a huge choice. Staff were always welcoming and polite. The rooms are clean and the bathroom was huge with a bath and walk in shower. The rooms are kept to a good standard and cleaned daily. The cleaning staff couldn’t have been nicer. Evening meals were held the other side of the hotel and had different cuisines on different days. The fish in particular was always good. The hotel is in a fantastic location right on the strip for bars and other restaurants. The reception staff were so nice when my sister fell over and looked after us with first aid as the local pharmacies were closed on the Sunday. I would say unfortunately the split between the two hotels does make it a bit off and although the pool the reception side is nicer it is right by the road. The beach is lovely and there are plenty of sunbeds and parasol’s. We stayed beachside most days. I would definitely recommend it just somehow misses a 5 star but maybe we were spoilt from our stay in Rhodes at the Atlantica Imperial. Would definitely come back to a platanias however! Thank you for a lovely holiday.

less

“Our favorite hotel with high standards”

I will start by thanking everyone that work at Minoa Palace for an amazing vacation. This hotel is a premium hotel whith fantastic staff and customer service. We started out vacations with delayed luggage, and of course the stroller for our 1,5 year old was missing. Because of this we were stuck at… more

I will start by thanking everyone that work at Minoa Palace for an amazing vacation. This hotel is a premium hotel whith fantastic staff and customer service. We started out vacations with delayed luggage, and of course the stroller for our 1,5 year old was missing. Because of this we were stuck at the airport for several hours, with two exhausted kids after the trip. As a parent you get worried for the vacation and how it will be without a stroller, but when we arrived to the hotel all our concerns left. The very nice lady that welcomed us, with some cold drinks and cloths, assured us that we could borrow a stroller from the hotel until ours arrived. Since we were there last year we got a free breakfast at the rooftop restaurant by the sea. We had booked a room in the part of the hotel by the sea and we got a newly renovated room. The room was perfect for us with kids, and we soon settled in to vacation mood. I want to express an extra thank you to the sommelier at the hotel, that gave us a lot of friendly attitude and good wine suggestions. We did just choose to have breakfast included, but we ate at the restaurant by the sea(a la carte) or at the Italian by the main pool for lunch every day. Such good Greek food, amazing wine and service. The breakfast by the sea is not missing anything, and especially the lady that served me my omelette every day is always a big smile. As a parent of a 1,5 year old, you especially appreciate how clean it is all over the hotel. I will say it is exceptional and we have been impressed by the standard they keep all the time. Thank you to the staff, management and everyone at Minoa Palace, we were so happy to visit you again, and because of two amazing vacations, we already are considering our third one next year. I hope to see you next September!

less

“Loved my second stay at Minoa Palace Resort! Friendly staff, clean rooms, great food, and a perfect beach. Can’t wait to”

I stayed at Minoa Palace Resort for the second time, and once again it was absolutely fantastic! The staff are, as always, incredibly kind and helpful. A special mention to Sergio – what a great addition to the team! He was super polite, very attentive, and always with a friendly smile. This time … more

I stayed at Minoa Palace Resort for the second time, and once again it was absolutely fantastic! The staff are, as always, incredibly kind and helpful. A special mention to Sergio – what a great addition to the team! He was super polite, very attentive, and always with a friendly smile. This time I stayed in the main building – a lovely, clean, and comfortable room with everything you need. The food was excellent as always – fresh, tasty, and with plenty of variety. As an Italian, I would love to see a bit of refreshment on the Ta Nissia restaurant menu next time, as it’s still the same as two years ago. The beach was also wonderful – clean, well maintained, and with a very relaxing atmosphere. All in all, another amazing stay in Crete – I’ll definitely be back again in 2026! 🇬🇷 Best regards, Roberto

less

“Nice hotel and good facilities, but more 4-star than 5.”

We had a lovely time at this hotel in Crete, though I’d say it feels more like a solid 4-star rather than a true 5-star experience. The good: The hotel itself is very clean and well-kept, and the rooms are comfortable and nicely presented. The pool areas are lovely with plenty of sunbeds available… more

We had a lovely time at this hotel in Crete, though I’d say it feels more like a solid 4-star rather than a true 5-star experience. The good: The hotel itself is very clean and well-kept, and the rooms are comfortable and nicely presented. The pool areas are lovely with plenty of sunbeds available (at least at this time of year), and there’s ample parking on-site. The buffet was very good for buffet dining, and we really enjoyed the live music on certain evenings – a nice touch that added to the atmosphere. We also did the free bike trip, which was absolutely worth doing. The wine pairing night was excellent too – initially, reception told us they couldn’t accommodate vegetarians, but luckily we bumped into George at dinner who arranged it for us without any problem, and it turned out to be a highlight. The honeymoon touches in our room were also much appreciated, and the location is great for exploring the area. The not-so-good: There are a few things that took away from the overall experience. Having to pay extra for certain “premium” sunloungers doesn’t feel very five-star. The à la carte restaurants aren’t included in the half-board package, which wasn’t made entirely clear when we booked. The gym could also do with a refresh – it feels a bit tired compared to the rest of the facilities. We did have an issue with a noisy neighbour and asked to move rooms. We were told we’d need to pay for an upgrade as no equivalent rooms were available until “the next day or maybe the day after” – which seemed odd since availability online showed otherwise. After we raised our concerns, a room suddenly became available and the issue was resolved, but it could have been handled much better from the start. Overall: A good stay and a nice hotel in a great location, but some inconsistencies in service and a few small policy quirks mean it feels more 4-star than 5.

less