Selini Suites

“Decent hotel, good value for money. Enjoyed our stay.”

We stayed here for 10 days in a junior suite with a private pool. The welcome was friendly, although it felt a little strange that we had to hand over our passports. In other hotels in Crete we’ve simply filled in the forms ourselves at the reception desk. I don’t feel entirely comfortable leaving… more

We stayed here for 10 days in a junior suite with a private pool. The welcome was friendly, although it felt a little strange that we had to hand over our passports. In other hotels in Crete we’ve simply filled in the forms ourselves at the reception desk. I don’t feel entirely comfortable leaving my passport behind. We received an information sheet with the Wi-Fi code and some house rules. It would have been nice if they had also mentioned that there is no housekeeping service on Sundays – we only discovered this afterwards. The room itself was very clean, with a good fridge, nice TV, and functional, atmospheric lighting. Unfortunately, nothing was waiting for us in the fridge, while in other hotels we’ve usually found a small welcome gift such as a bottle of wine, water, or fruit. Plenty of storage space, but very few hangers. The kettle was oddly placed where there was no power outlet, and there was no instant coffee or tea provided. The terrace was equipped with a comfortable sunbed, table, and chairs. However, there was no drying rack, and the pool lighting did not work. Although it was eventually fixed, it took two days instead of one due to a simple oversight. Our bathroom window didn't open due to a defect which left the floor constantly wet, already causing visible damage to the door. Because of this, we needed fresh towels every day – another reason why the lack of Sunday cleaning was inconvenient. That said, the rooms were always kept spotless, and the private pool was cleaned daily in the early morning hours from the outside. The Wi-Fi was very poor. The signal was strong, but the internet connection itself was almost unusable. Of course, a holiday is meant for relaxing, but waiting minutes for every page to load, being unable to play a Spotify playlist, or even quickly looking up information about the next day’s plans is frustrating. Mobile reception was also very weak, so 5G wasn’t a solution either. One small drawback of the private pools: they are located above sunbeds, so even the smallest movement in the pool causes water to spill over, sometimes splashing on guests below. This actually led to an unpleasant encounter with another guest. The private pools are also noticeably colder than the main pool, but still a wonderful place to relax with a beautiful view of the greenery and the main pool area. Plenty of privacy as well – a real highlight. The beach is clean and pleasant, covered with small round pebbles rather than sharp stones. The waterpark bar is only a five-minute walk away, which is convenient, although there were no hotel-provided trash bins on the beach, which was a pity. Speaking of waste: the hotel still uses disposable plastic cups everywhere. This creates a huge amount of unnecessary garbage, and in other Cretan hotels we’ve seen much better solutions with reusable cups. It would also be a nicer experience for guests. As for drinks, this was a weak point. I usually enjoy almost any type of cola, but here the soft drinks were undrinkable. The beer and wine, however, were very good. The cocktails included in the all-inclusive package were unfortunately very watered down. Evening entertainment was enjoyable but low-key. The bar was calm, with many guests playing card games. On weekends there was no entertainment at all (perhaps because of the high number of check-ins and check-outs?), not even background music, which made the bar feel a little lacking in atmosphere. The food varied in quality. The cold buffet was very tasty and well presented. At the grill station you could get some delicious dishes, but sometimes the meat was cooked far too tough – the turkey, for example, was inedible. The stews were flavorful but again, the meat was extremely chewy. On the positive side, there were plenty of Greek specialties, as well as daily pasta and fries for children. Everything was very clean, always replenished quickly, and taken care of by skilled staff. More bread variety would be welcome, as the sponge-like bread, although tasty, became a little repetitive. The rest of the hotel was very well maintained, from the pools to the gardens and the rooms. Tables were cleared quickly, the grounds were spotless, and the flowers and greenery were beautiful. Cats are cared for by the hotel – they provide food and water and even catch them for treatment and sterilization, something we haven’t seen in other hotels. A special compliment goes to the staff: housekeeping, restaurant and bar staff, reception, gardeners – everyone worked hard and was always friendly. All in all, we were happy with our stay at this hotel. A few small tweaks would bring nice improvements. Would consider visiting again.

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“E”

Hello, unfortunately they have terrible Wi-Fi. It does not work at all. Even the outdoor music stops playing because of this. Other than that, okey place

“3 stars not more bad food”

Same food every day. Lunch and dinner exactly the same and exactly the same food every day . Not good drinks.. no good activities for children. The door was very difficult to open and smell sh-t in the room. At the pool area was no stuff There to take the dishes.