Filion Suites Resort & Spa

“Fabulous hotel”

Wonderful hotel food all staff and resort were fabulous we will definitely return thank you for everything the restaurant was fantastic did the best ever servos in restaurant great ever clean comfortable rooms staff housekeepers restaurant reception the best ever environment most of beautiful in ... more

Wonderful hotel food all staff and resort were fabulous we will definitely return thank you for everything the restaurant was fantastic did the best ever servos in restaurant great ever clean comfortable rooms staff housekeepers restaurant reception the best ever environment most of beautiful in my life

less

“Pleasant Hotel Exceptional Views”

Let's get the big negative out of the way first this hotel is not 5 star and travel companies should seriously look at this when advertising it so because quite simply it's not, saying that it is a very nice hotel in a stunning setting although more than a little bit remote from Bali itself, it h... more

Let's get the big negative out of the way first this hotel is not 5 star and travel companies should seriously look at this when advertising it so because quite simply it's not, saying that it is a very nice hotel in a stunning setting although more than a little bit remote from Bali itself, it has a shuttle bus which runs back and forth during the day but if you wanted to venture out at night it would cost you around 40 euros for taxis, our superior double room was spacious with stunning views from Balcony, restraunt was again set with views food was nice but not what I would have expected from a 5 star hotel, Drinks we're nice but mostly served from plastic tumblers again not what I would expect from 5 star hotel, pool areas were nice and the biggest bonus is that the hotel has its own private beach with loungers at the shuttle bus drop off point, the staff are all lovely apart from one grumpy older barman who's name I never got, everyone else was exceptional with a special mention for Vasilius my new friend, all in all we had an enjoyable stay but please change your 5 star rating to avoid disappointment.

less

“Nice hotel with some good qualities”

There are some really good things about this hotel. Firstly the location makes it a beautiful and relaxing setting. The hotel itself is clean and spacious with plenty of comfortable sunbeds, rooms also are a nice size with ample balcony room and maid service daily. I also liked the snacks on of... more

There are some really good things about this hotel. Firstly the location makes it a beautiful and relaxing setting. The hotel itself is clean and spacious with plenty of comfortable sunbeds, rooms also are a nice size with ample balcony room and maid service daily. I also liked the snacks on offer in the pool bar each day as well as the atmosphere in the restaurant area where you can sit in or outside. Oh and the free shuttle bus into Bali is also a good perk! All staff were friendly and helpful also. Agree with other reviews that this place isn’t a five star although we still feel we got value for money. The only downsides for me were that the bar service could be inconsistent sometimes - an example is that one day we were able to get bloody Mary’s and the next we were told these were not available until later. And the water! You have to rely on taking cups of water from the cooler in the bar or restaurant as bottles are not supplied in rooms or behind the bar - a basic for an all inclusive in hot weather! In the end we were buying it from the shop every day! Finally whilst food was fine there were no traditional dishes on offer so all felt a bit repetitive. Only other thing to be mindful of (and this is not the fault of the hotel) but transfer time can be very long as Fillion often the very last stop on the bus. For us it was 2.5 hours on arrival and 3.5 hours on departure!! The hotel could offer pick ups from the airport at competitive prices maybe? All in all though it was a nice little break.

less

“Unimpressed!”

Have to say this wasn’t the best hotel I’ve stayed in. Food was mediocre and hardly warm. Cleaners weren’t in a hurry to replace toilet essentials or towels in our room. Had the same sheets all week. Had to call reception several times to get the basic items brought up to our suite/room! No o... more

Have to say this wasn’t the best hotel I’ve stayed in. Food was mediocre and hardly warm. Cleaners weren’t in a hurry to replace toilet essentials or towels in our room. Had the same sheets all week. Had to call reception several times to get the basic items brought up to our suite/room! No one mentioned that you have to pay €10 a night in government taxes either. This was requested by reception staff when you booked in. The sun beds were plentiful and very comfortable. There are plenty of steps so you should get your 10000 steps in with ease! On the upside the reception, waiting and bar staff were all exceptional and very friendly and helpful. But we won’t be back. Part of your holiday is to try different foods, but they fell very short of my expectations of good quality food.

less