Castello Boutique Resort & Spa - Adults Only

“Relaxing holiday in a beautiful hotel”

This is a lovely hotel and perfect for a relaxing holiday. The whole ambience is very laid back and chilled with attentive but not over bearing staff. We had a room with a private pool which was great, the rooms are large, our aircon was the most efficient and quiet unit I’ve ever had abroad. Th... more

This is a lovely hotel and perfect for a relaxing holiday. The whole ambience is very laid back and chilled with attentive but not over bearing staff. We had a room with a private pool which was great, the rooms are large, our aircon was the most efficient and quiet unit I’ve ever had abroad. The rooms are well equipped, fridge, espresso machine, tea making facility, TV and large bathroom with walk in shower, very clean and done every day with robes, room towels and beach towels changed daily or on request. The location was very quiet other than the church bells on Sunday morning which is quite the wake up. Sissi itself is quite small, everywhere within walking distance and nice souvenir shops, tavernas and plenty of car, bike and quad bike hire options. There are plenty of sun beds round the main pool area with pergolas as well, the whole place is immaculately kept.

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“A lovely week in Sissi”

A lovely hotel made better by its amazing staff. So nice to stay somewhere where everyone is smiling and welcoming and do their best to make you feel at home. From the reception staff, to Sam the bartender, the restaurant ladies and gents and the fab housekeeping staff who kept our room spotless.... more

A lovely hotel made better by its amazing staff. So nice to stay somewhere where everyone is smiling and welcoming and do their best to make you feel at home. From the reception staff, to Sam the bartender, the restaurant ladies and gents and the fab housekeeping staff who kept our room spotless. Despite other reviews here, we thought the food was very good, plenty of choice and very tasty. The room was lovely, great view of the church and mountains. Plenty of room, lovely balcony and as mentioned above, kept lovely and clean. The only downsides were the constant scraping of chairs in the restaurant below us and being being next door to smokers who insisted on lighting up on the balcony as often as possible! It would be nice if there were separate smoking/non-smoking sections of the hotel. All in all, a lovely place to call home for a week. Sissi is now one of our favourite places ❤️

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“Lovely hotel with friendly staff. Food lets it down. ”

The hotel is in a lovely location and we had a beautiful view of the church as we’d upgraded to a pool view. The room was spacious and well equipped. There was a kettle and fridge and the tea and coffee were refreshed daily. The bed was comfortable, as were the pillows. Slept well. The bathroom ... more

The hotel is in a lovely location and we had a beautiful view of the church as we’d upgraded to a pool view. The room was spacious and well equipped. There was a kettle and fridge and the tea and coffee were refreshed daily. The bed was comfortable, as were the pillows. Slept well. The bathroom has double basins and the toiletries were kept stocked up. If you like a proper blow dry I’d recommend taking your own hairdryer. The cleaner came daily and kept the room beautifully clean. The whole hotel was kept very clean. Every member of staff we interacted with were welcoming and friendly. The breakfast was really good but food in the evening wasn’t. We were half board but ate out 5 nights due to the poor food. The dining room is more like a canteen and not a restaurant experience as I would have expected from a 5 star hotel. The pool area is well kept and very clean. The majority of the sun beds are on a lawned area which although it had not rained the lawn was muddy and this got into your footwear and all over the towels. The hotel is at what I would say is the nicest side of Sissi. Shops, bars and restaurants are within a 5 minute walk. Overall the hotel, staff and location are excellent. It is just the dining room and food in the evening that let it down. I wouldn’t hesitate to recommend the hotel but would go Bed and breakfast.

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“Disappointed”

Definitely not a 5 start hotel. Reception staff generally poor. Bar staff and cleaners friendly. Coffee slow at breakfast more tinned fruit than fresh fruit, orange juice not very nice.. Hi speed Wifi poor. Air conditioning leaked twice across whole room in night and leaked above your head at... more

Definitely not a 5 start hotel. Reception staff generally poor. Bar staff and cleaners friendly. Coffee slow at breakfast more tinned fruit than fresh fruit, orange juice not very nice.. Hi speed Wifi poor. Air conditioning leaked twice across whole room in night and leaked above your head at reception where you sat, Plaster coming off walls in bedroom.

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