Sissi Bay Resort

“Turned our holiday around. ”

After a mess up with our original hotel we were placed at Sissi Bay late at night. The hotel staff had little to no warning we were coming but welcomed us warmly and gave us an option of rooms to choose from. We decided on a family room that could accommodate all 4 of us together. The room was cl... more

After a mess up with our original hotel we were placed at Sissi Bay late at night. The hotel staff had little to no warning we were coming but welcomed us warmly and gave us an option of rooms to choose from. We decided on a family room that could accommodate all 4 of us together. The room was clean, had a nice balcony and was located right by the pool and tropical bar. All the staff were very friendly and helpful especially when asked about excursions and meal times. We were given a Greek night ticket complimentary for our second night which was great fun, highly recommend going. Food was good, same sort of food every day but there was always something to eat. Housekeep who cleaned our room was lovely, could have used another bin in the room though. Considering we were not meant to stay here it was surprising pleasant and relaxing.

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“Don't go in October its shut”

This is my personal opinion of the hotel in October 2022. Firstly we arrived at about 22.30 and there was nowhere to get anything to eat only drink. But there were other people arrived at the same time but were German or Dutch and they got a meal. When I asked the question about this I was told... more

This is my personal opinion of the hotel in October 2022. Firstly we arrived at about 22.30 and there was nowhere to get anything to eat only drink. But there were other people arrived at the same time but were German or Dutch and they got a meal. When I asked the question about this I was told quote we did not know what time you were arriving unquote. This was a bare faced lie as BA only have one flight a day in any out. I had asked for a twin room if possible as this is our preference said they had accommodated this request but when we were going to our room we had 3 flights of stairs to get to the room which was a chore with no help with cases. For a 4 star hotel I thought was bad. The room was fine but we did not know we were directly over the only bar that was open and the thumping music went on till 24.45. Thought we could suffer in silence but I had to ask reception to lower the music at midnight I would mind so much but we only had 54 people in the whole hotel at this time of year. Anyway we suffered for 10 out of 14 nights but could not stand it any longer so told reception this was the worst room we have ever had in the 30 years of travelling she tried to apologise and gave us another room on the same floor but away from the noise BUT all night long in this room there was a drone of machinery every 5 minutes not loud but earplugs were necessary. Please do not have room 38 if you don't want to sleep or room 37 with drone noise all night. I could go on and on with this hotel but to brief - food not I would call 4 star at all, beautiful views at front of ocean with chairs but nowhere to get a snack or drink bar/cafe shut. Only one bar open out of 3 or 4. If it wasn't for the waitresses and the barman ir would have been worse. We were the last two people to leave the hotel 24th October then its totally shut. Staff putting chairs away and taking down name boards is something else. I could go on and on but will not be going back to this hotel ever, it is definitely not a 4 star who ever owns this hotel needs to up their game.

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