La Residence

“Perfect Experience”

We have just come back from an amazing, relaxing week at the hotel. The staff were so welcoming and attentive and accommodated all of the requests we had. From the Reception girls, to the breakfast team, to the dinner team - even the Maintenance Manager and House Keeping Teams. The whole team was f… more

We have just come back from an amazing, relaxing week at the hotel. The staff were so welcoming and attentive and accommodated all of the requests we had. From the Reception girls, to the breakfast team, to the dinner team - even the Maintenance Manager and House Keeping Teams. The whole team was fantastic and did a brilliant job/work very hard! The hotel is very close to the beach and has a superb bus service running regularly and efficiently to take into Mykonos Town - much cheaper than a taxi!! We are definitely missing our time at the hotel and have holiday blues!

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“Second Visit to La Residence”

Having visited La Residence five years ago & had a fabulous holiday, we decided to make a second visit recently. Big mistake. Don’t get me wrong. This is definitely a five star resort with a lovely hotel & wonderful staff, but this time, in our opinion, the food let the hotel down big style. Absolu… more

Having visited La Residence five years ago & had a fabulous holiday, we decided to make a second visit recently. Big mistake. Don’t get me wrong. This is definitely a five star resort with a lovely hotel & wonderful staff, but this time, in our opinion, the food let the hotel down big style. Absolutely no sign of any Greek food. There was a small choice buffet breakfast in the morning, massively downsized from our previous visit but they did have an eggs choice menu. Not everyone wants eggs everyday. The evening meal was a nouvelle cuisine style (popular in the 70’s) 5 course tasting menu with no choice (I asked) except the main course. Starting with Amuse Bouche which is a mouthful of guacamole or hummus or similar often served on a spoon with a rice crisp followed by second course of a cold soup. The almond soup came around twice on a 7 night holiday. For instance the sea bass choice was the size of a fish finger. The night I chose chicken, it was five one inch size cubes of chicken, with three smaller pieces of potato & two even smaller pieces of corn and 3 squirts of some milky foam. Note : The Chef is a big fan of goats cheese, yogurt, Creme fraiche, beetroot & squid ink. You could probably have fed the whole hotel from one chicken. Followed by a fish course then a choice of mains & lastly a dessert. For someone who doesn’t eat dessert Except ice cream, I was told I cannot have an ice cream in the evening, even though it was on the poolside & room service menu during the day for 9 euros. I heard other guests asking to change choices & the reply was always no. We saw no salad of any description except baby cherry tomatoes were used when Greece has wonderful big tomatoes absolutely full of flavour, and there were practically no vegetables. We did choose to eat out a couple of times to enjoy Greek cuisine & went on the local bus into Mykonos. I know the GB Pound to the Euro exchange rate is not the best, but €30 for the cheapest house wine is extortionate. A gin & tonic was €15, a small beer was €7, a coke was €5 or €6, a bottle of still water was €5 and sparkling water was €7. After dinner everyone disappeared obviously not wanting to pay those prices, so there was no atmosphere in the bar area. The weather was great which we enjoyed but we shall definitely not be returning to La Residence.

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“Special celebration”

We booked this hotel through Secret Escapes and were looking forward to going. Receptionist was kind enough to upgrade us upon arrival to a room as this was a late honeymoon celebration. There were several problems with this room firstly the room was exceptionally cold (reported the air con) also w… more

We booked this hotel through Secret Escapes and were looking forward to going. Receptionist was kind enough to upgrade us upon arrival to a room as this was a late honeymoon celebration. There were several problems with this room firstly the room was exceptionally cold (reported the air con) also we had a lot of noise from the utility room/kitchen areas below our room, we could also hear our very noisy neighbours late at night of which these points were reported. The night reception did call The neighbours in question however but it was just as bad the next morning. The reception offered an alternative smaller room in between other rooms 2 days before we were due to leave which was pointless to move then. We noted there were other suites available with pools but were not offered these. Possibly due to them closing the hotel later in the month and wanting to keep the pools and rooms unused for that time (this was the only reason we could see and surmised this). Although my complaints are ongoing the Customer satisfaction aftercare is very disappointing too and communication is now being ignored by the hotel. Not what you would expect from a supposed 5 star hotel. The waiting staff were always very polite and accommodating though and very clean. It was exceptionally expensive for what it was however. Disappointing.

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