Cape Mykonos

“Loved this hotel”

Great stay, staff are fantastic, the lift from airport to hotel makes it really good value, breakfast good too. Takes about 15mins to walk to Mykonos town. Great shower and immaculately clean, comfortable bed and quiet place to stay. Fabulous stay!

“Can’t recommend this hotel enough”

Was absolutely amazed by the level of service and care by this hotel. We only stayed for one night on the way to another island but the woman at the front desk, the guy who helped with the bags and the guy who did the transfers were just phenomenal. Beyond friendly and helpful and really kind and f… more

Was absolutely amazed by the level of service and care by this hotel. We only stayed for one night on the way to another island but the woman at the front desk, the guy who helped with the bags and the guy who did the transfers were just phenomenal. Beyond friendly and helpful and really kind and fun. Room was quiet, clean, comfortable, great breakfast and good shower. Free transfers from the airport and to the port was such a bonus and made the cost of the hotel a total bargain. Easy walk down to Mykonos town and back.

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“Great experience!”

We had a memorable stay !The property was amazing!!!The room was exceptionally clean and spacious and the daily housekeeping service was excellent. The view was breathtaking, and the location, just a 15-minute walk from downtown, was convenient. All the staff was very polite, helpful and extremely … more

We had a memorable stay !The property was amazing!!!The room was exceptionally clean and spacious and the daily housekeeping service was excellent. The view was breathtaking, and the location, just a 15-minute walk from downtown, was convenient. All the staff was very polite, helpful and extremely friendly.Fantastic!!! Would highly recommend to everyone!

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“Staff not grateful”

We were allocated to this hotel after aur cancelled booking. I was expecting a friendly welcome, it was not in my opinion. Reception lady did not seem to be grateful to see us.She informed us about places to go etc in a generic way. I did not feel a warm, grateful approach. Then this very steep… more

We were allocated to this hotel after aur cancelled booking. I was expecting a friendly welcome, it was not in my opinion. Reception lady did not seem to be grateful to see us.She informed us about places to go etc in a generic way. I did not feel a warm, grateful approach. Then this very steep, I mean almost 80 degree hill to walk upto the room or to the car park. I suggest if you are not so brave, avoid this hotel, out of ordinary landscaping, not a good design to make your trips to the market and the town easy. I had the impression the Staff were not really bothered to make you happy. We kept positive , happy and friendly as we were trying to enjoy ourselves. As soon as we opened the door, the floor looked just cleaned, clean sofa bed, nice huge bed, gorgeous views etc. But when I opened the shower glass door, there was a distinct smell. They say it is normal in Greece, it is hard to get used to . In modern living, we do not have smelly drains. The hot tub was good, although the lights did not work.Hard to go down to the Reception due to steep, unsafe walk, they don't even appreciate it could be difficult for some elderly people . I mean you can easily skid no matter what age, your shoes need to be proper. The breakfast looked goid at the first glance, then OMG, cold eggs. I had to mention that. The lady did not really understand why I would want hot or warm eggs. What world are they in? It is rude , and you just do not serve cold, uncooked eggs, whit if fried eggs were not cooked properly. I asked for freshly cooked egg for my hubby the next morning, it was not cooked fresh, maybe reheated a bit, the container they put the eggs in is cold..bizarre, they do not take responsibility of cooking eggs properly and serving them warm, fresh. That is not acceptable, another guest said the eggs should be warm, but I think the lady who was in charge of the breakfast did try to justify rather then offering a solution to the simple problem. The plates were not taken attentively etc. The reception lady or other Staff were avoiding rather than attending or being friendly, making effort etc. My room was not cleaned on the second day and the reception lady, Stella told me due to rhe fact that I had told the cleaner lady I did not want the room.service. That was not the case, the cleaner lady did not listen , perhaps misunderstood but I definitely told that I wanted the room service as I requested to Stella as well.. When I came into room with ved not made, rubbish left etc..I was upset, called the reception, the guy answered dud not even say sorry. What do you want me to do, cleaner has gone home he said. I expected a gesture at least. He said, the manager will you a call, no call at sll.Again how rude. The next day, nobody came to me for sn explanation or an apology, I had to ask for one, dragged the sorry out of Stella's mouth. The customer service is very bad, and the guest's concerns do kot seem to bother them, not grateful. There can be misunderstandings at times, and nothing is 100 percent, but a guest should be served in a professional manner. I had to remind the Staff my room service in case, the towels, bins etc. There were still toiletries missing, tea bags , coffee missing, not enough toilet paper, bits on the floor, very annoying. I had to mention all this again to another reception lady and she was nice. I did not take her name but she was friendly and understanding. I think maybe due to end of season and just having one cleaner , there are issues,..But we paid for our holiday, went on a long journey, a lot of effort went into this holiday. We just expect the normal standards. We have never ever been served cold eggs, no hotel does that in any country anywhere in the world. And one last thing, I returned the key to the reception to check out, I .just received thank you from Stella but not a have a good , safe journey home or something. Does not hurt to be nice a little. I mean all these details go a long way, it is not about the view, it is about the standards, service, cleanliness for me. The basic standards were dismissed by Cape Mykonos. We had a rented car, went to.amazing places beautiful beaches , had a great time, did not stay at the hotel. Our bed and the pillows were good.

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