Sentido Pelagos Suites & Spa

“Really good but not quite 5 star”

We have just returned from a 7-day stay and overall had a really lovely time. There are a couple of things that the hotel do really well: check-in was a really lovely experience - welcoming us with a drink and taking us on a resort tour enroute to our room; House-keeping was reliable, efficient an… more

We have just returned from a 7-day stay and overall had a really lovely time. There are a couple of things that the hotel do really well: check-in was a really lovely experience - welcoming us with a drink and taking us on a resort tour enroute to our room; House-keeping was reliable, efficient and always done in the morning so very convenient from our perspective; Service in all of the bar areas was friendly and quick; The resort and a well-maintained - lots of staff around all the time ensuring gardens are well-kept and maintenance is looked after; Check-out was made really easy- we had a later flight but we checked out and were still able to use all of the facilities and then book a slot at the spa to shower and change ready to travel; The external band (a singer and guitarist both called Kris) that came in to play on Sunday were excellent - our best night! There is also room for improvement on a couple of things: Food - we didn’t have great food anywhere in the hotel - the buffet and both à la carte restaurants were a bit lacking for us; Entertainment - You might be okay if you have very young children and then left after that. But even for the youngsters it is very repetitive. The team are very lovely but we didn’t love what was offered for the adults. (Apart from the external band as mentioned above). Most tables that were occupied in the evening had people playing cards or other games. I think the hotel took a really proactive approach to people reserving sunbeds early in the morning - I saw towels being removed twice in our weeklong stay. We still didn’t manage to get beds around the main pool but the adult pool was no drama. Honestly, if you are that bothered about laying on the same sun lounger for your entire holiday - book a villa!

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“Good stay”

We have just returned from a 10 night stay at the pelagos hotel. When we arrived the hotel had upgraded our room type due to our stay being a special occasion which we thought was a lovely touch. We were in a junior suite in block 7 right near the restaurant. If you have booked a junior suite be … more

We have just returned from a 10 night stay at the pelagos hotel. When we arrived the hotel had upgraded our room type due to our stay being a special occasion which we thought was a lovely touch. We were in a junior suite in block 7 right near the restaurant. If you have booked a junior suite be sure to take some earplugs if you are a light sleeper as there is a farm out the back of the hotel which have cockerels which are very loud from around 5am. Couldn’t fault the rooms they were spacious and clean, perfect for the two of us and we had a beautiful balcony. The hotel grounds are really picturesque and kept lovely. The food is a little bit hit and miss which is what I believe lets this hotel down. Some days there was loads of choice and others I really struggled and I’m not a fussy eater. A few mornings my breakfast was cold from the buffet however in our stay we were upgraded to be able to use the Mediterranean restaurant for an À la carte breakfast which was really nice and a good alternative. The Mediterranean also opened during the day as a snack bar which was okay. We ate one night at the Italian which was beautiful with a beautiful setting however unfortunately my fiancé became quite unwell afterwards with symptoms of food poisoning which lasted a few days. This very well could have been a bug however it was coincidental that it was after his seafood pasta so i would recommend staying away from the seafood. We also heard there was a few more people suffering with food poisoning symptoms during in our stay. My meal was great and I didn’t have any symptoms afterwards. We ate at the little taverna one night next to the hotel and wow! Would definitely recommend. The staff are honestly absolutely fantastic at this hotel, the entertainment team are just so so lovely a special shout out to Florence and Mytro (sorry if that’s spelt wrong) who were amazing! The daily activities are great and on the nights we stayed in the entertainment was good. Also the male who works at the adults only bar on an evening - he is fantastic!! We had spa treatments from Ifigena and Moria and they were also really great and would highly recommend. No sunbed wars whilst we were at the hotel which was lovely. The main pool fills up faster than the others but we could wonder down at 9am and still easily get two beds - if you’re wanting specific beds then maybe go down earlier than that but there’s a no reservation policy in place before 9am. If you’re a late riser you could always get a sunbed at any time of the day especially round the adults pool which was still this empty at 10am (photo attached) so really no rush at all depending on where you want to sit. There was also no issues getting a bed at the beach at any time of day whilst we were there, beach is nice with a little bar but rocky so put us off going in the sea. We did venture out quite a lot into Kos town and would say the walk is about 35 minutes from the hotel to the harbour but there are bars and restaurants most the way in. We used the scooters which were fantastic and super cheap and could get you to the harbour in 10 mins - they were a life saver for us due to the lack of taxi’s on the island. We went to Mylos beach bar for a day and would highly recommend that. Overall a good stay!

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“Beautiful place but food and sunbed availabilty a bit of an issue”

An absolutely beautiful place to stay, rooms were spacious and modern, all the staff are lovely, and the entertainment team work incredibly hard to put on a good show. Little extra touches are great, like being taken to your room by golf buggy and the driver showing you where everything is, and th… more

An absolutely beautiful place to stay, rooms were spacious and modern, all the staff are lovely, and the entertainment team work incredibly hard to put on a good show. Little extra touches are great, like being taken to your room by golf buggy and the driver showing you where everything is, and the ice cream and waffle stand. The a la carte restaurants, Greek and Italian were delicious. Negatives: The food - I had lost the will to live by Day 10, it's a wide variety but not quite the quality and variety you expect at this level. The sunbeds, luckily we are an easygoing older couple so ended up spending all day, every day at the beach, returning at 5pm to catch an hour or so on a bed and swim in the pool. Otherwise, it's the normal towel predators who throw them on early and disappear and there simply aren't enough beds around the three lovely pools, such a shame, and I agree, paying for the "posher" beds and pergolas does not sit well with the all inclusive vibe. But I would highly recommend this place if you're looking for a chilled holiday.

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“Hotel nice - food not”

Like many people complain, the major disappointment is the food. For a 5 star (and I've stayed at a few) the food is very basic, and whilst edible, was sometimes cold and more 3 star. The drinks are also a strange affair. Sometimes a small plastic glass, sometimes a larger plastic glass, suppose it… more

Like many people complain, the major disappointment is the food. For a 5 star (and I've stayed at a few) the food is very basic, and whilst edible, was sometimes cold and more 3 star. The drinks are also a strange affair. Sometimes a small plastic glass, sometimes a larger plastic glass, suppose it depends what they have left. It gets busy early around the pools, and if you haven't reserved a sunbed by 830am latest, good luck! Mainly Dutch when we were there but everyone seemed friendly. The staff are outstanding. From the lifeguard (my new friend Kostas) to the bar staff, to the entertainment team (especially Florence who always took time out for a chat) every one of them are friendly and welcoming. The kids show is on quite late at 8:45pm, and this goes on for a while. Again, if you want a seat at the bar, expect to watch the kids show. An adult disco later on for the mums and dads with a DJ would be a good idea, but the entertainment team always put on a good show. I enjoyed my stay, the wife felt let down by the food unfortunately, so I'm giving this hotel a 4 star. Maria's shop next to the hotel is brilliant and has everything you need (especially the jumbo cornettos) including souvenirs to save you paying the high prices in town. Also the taverna next to the hotel is brilliant if you get sick of the cold food! Kos town is a €9 taxi ride or a 40 minute walk.

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