Astra Village Hotel Suites

“Holiday May26”

We stayed at Astra Village for nine nights, returning last night. We have been so impressed with our stay that we have already decided to return asap. From the cleanliness and comfort of our room to the friendliness of EVERY member of staff, everything is first class. The sunbeds are the most co… more

We stayed at Astra Village for nine nights, returning last night. We have been so impressed with our stay that we have already decided to return asap. From the cleanliness and comfort of our room to the friendliness of EVERY member of staff, everything is first class. The sunbeds are the most comfortable we have ever used and there were always plenty available around the pool. The food at the bar or in the restaurant was top quality and HOT! (Not always a given if staying half board) Meals were never 'recycled' the following day and the desserts were amazing. We will definitely be returning.

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“A lovely stay”

We stayed here for one week in May with my family and booked the half-board option. Overall, the hotel is very pleasant. The pool and communal areas are beautifully decorated, and the furniture, including the sun loungers and outdoor seating, is very comfortable. There were always plenty of lounge… more

We stayed here for one week in May with my family and booked the half-board option. Overall, the hotel is very pleasant. The pool and communal areas are beautifully decorated, and the furniture, including the sun loungers and outdoor seating, is very comfortable. There were always plenty of loungers available around the pool, and the pool itself is well maintained. We spent several enjoyable days relaxing there and visiting the beach which is only down the road. The buffet food included with half board was good, although on some evenings the selection felt a little limited. It would also have been nice to see a wider choice of fruit available for dessert. Breakfast, however, was excellent, with plenty of options including sweet and savoury dishes, cereals, juices, and coffee. The team were lovely, friendly, and attentive throughout our stay, creating a welcoming and enjoyable atmosphere. Our room was perfect for our needs, and we thoroughly enjoyed our holiday here. We would happily recommend it.

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“Astra Village Hotel and Suites”

Location is close to the airport with a relaxed atmosphere. Rooms were basic, clean and well set out and the sunbeds at the pool were very comfortable. The service was excellent and all the staff were friendly and helpful. There are a couple of tavernas nearby but we stayed in the hotel as we were … more

Location is close to the airport with a relaxed atmosphere. Rooms were basic, clean and well set out and the sunbeds at the pool were very comfortable. The service was excellent and all the staff were friendly and helpful. There are a couple of tavernas nearby but we stayed in the hotel as we were half board and the food was excellent.

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“Missed opportunity”

We recently stayed at this hotel on a half-board basis and would like to share our experience in a constructive and respectful manner. Firstly, we would like to mention that the room itself was clean, comfortable, and well maintained throughout our stay. We did not experience any issues regarding … more

We recently stayed at this hotel on a half-board basis and would like to share our experience in a constructive and respectful manner. Firstly, we would like to mention that the room itself was clean, comfortable, and well maintained throughout our stay. We did not experience any issues regarding cleanliness or housekeeping, which we appreciated. However, we felt that there were several areas within the restaurant service and catering that could benefit from improvement. At breakfast, the food selection was quite limited, with very little variety available from day to day. The fruit options were restricted to small slices of apple or orange, and there were no whole fruits such as bananas, apples, or oranges available for guests. In addition, the coffee quality did not meet expectations, as it often tasted very diluted. On the first morning, the coffee machine also appeared to have limited functionality, offering only black coffee, hot water, and milk. Although additional options such as cappuccino and latte became available from the second day onwards, the overall breakfast experience was still disappointing. Regarding dinner service, we again found the food selection rather limited, with minimal variety throughout the stay. On one evening, the chicken dish appeared undercooked, which was concerning. The dessert options were also very limited, with little variety and no fresh fruit available in the evenings. We were also disappointed with the level of attention provided during dinner service. On our first evening, staff kindly approached our table to offer drinks; however, on the following evenings, our table was repeatedly overlooked. Although staff members were present and attending other areas of the restaurant, we were rarely asked whether we would like drinks or even water. One evening, I desperately needed some water and walked towards the kitchen/service area looking for a drink. The supervisor, who had previously apologised regarding the service, saw that I was clearly looking for water. Instead of politely asking whether I would like to order a drink, she opened her arms widely and stated that drinks were not included. We found this behaviour quite inappropriate and unwelcoming, particularly given the situation. The issue was not simply whether drinks were included, but rather the lack of courtesy and attentiveness shown towards guests. Unfortunately, despite paying for a half-board package, we often chose to eat outside the hotel because the dining experience did not meet expectations. On several evenings, we went to nearby restaurants and bars to have dinner and use their facilities, resulting in additional expenses for meals that we had effectively already paid for through the hotel package. Another aspect that affected the dining experience was the presence of cats around the restaurant area, which at times became distracting during meals. In addition, as the tap water is not suitable for drinking, it would have been a thoughtful gesture to provide at least one complimentary bottle of water in the room upon arrival, particularly for guests arriving late or before having access to nearby shops. Unfortunately, no water was provided in the room, and water was also not routinely offered during meals. We believe this is a basic courtesy, especially in a destination where tap water is not drinkable. Finally, while the reception staff were polite and welcoming, we unfortunately did not experience the same friendliness or hospitality from most of the restaurant staff during our stay. Overall, while we appreciated the cleanliness and comfort of the room, we believe there is significant room for improvement in the catering variety, food quality, customer service, and overall guest hospitality. We hope this feedback is received constructively and helps enhance the experience for future guests.

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