Olympic Palace Resort Hotel & Convention Center

“11/10 experience”

We booked the couples massage for a deep and a Swedish massage. Katerina and Rafaela were excellent and extremely professional. We were comfortable and relaxed the entire time, and we will definitely be returning again.

“Great stay with amazing staff and location – just needed a bit more entertainment”

We had a lovely stay at Olympic Palace and overall had a really enjoyable holiday. The location is fantastic with beautiful sea views and a great base for exploring Rhodes. The staff throughout the hotel were incredibly kind, welcoming and always happy to help with anything we needed. I stayed in … more

We had a lovely stay at Olympic Palace and overall had a really enjoyable holiday. The location is fantastic with beautiful sea views and a great base for exploring Rhodes. The staff throughout the hotel were incredibly kind, welcoming and always happy to help with anything we needed. I stayed in a Double Room with Sea View on my own and it was perfect. A really nice touch was arriving at around 2am to find fresh fruit waiting in the room and a fresh sandwich in the mini fridge – after travelling all day it was genuinely appreciated and made a great first impression. The food was good throughout our stay. We mainly used the buffet restaurant as we had a fussy 4-year-old with us, and there was always something suitable to find. The waiters in the buffet restaurant were especially helpful and friendly. Special mention to Evangelo (apologies if I’ve got the spelling wrong!) who always came over to say hello and have a laugh with us, even when he wasn’t serving our section that morning or evening. Small interactions like that really make a difference and added to the experience. The only reason this isn’t a 5-star review is the entertainment. For a hotel of this size and rating, it felt a little limited. The children’s disco was held outside on the tennis court and only lasted around 30 minutes. For adults, the rooftop bar had different acts each evening which were enjoyable, but they were fairly short. This is understandable to an extent as the season was only just starting while we were there. The standout entertainment for us was the Music Bingo hosted by the Pink Animate team at the rooftop bar – they were brilliant and doing an amazing job. It was easily one of the highlights of the evenings. Overall a great stay with excellent staff, great food and an amazing location – just a little more entertainment and it would easily be a 5-star experience.

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“Disappointed”

Hotel looked very lovely and inviting on arrival. Very clean. Nice greeting from the receptionist. We arrived after the dinning room closed, we were offered another meal in the week. No food saved for us, which is a first, not even a sandwich/fruit in our room. Travelling all day and nothing! Upset… more

Hotel looked very lovely and inviting on arrival. Very clean. Nice greeting from the receptionist. We arrived after the dinning room closed, we were offered another meal in the week. No food saved for us, which is a first, not even a sandwich/fruit in our room. Travelling all day and nothing! Upsetting really as i have seen other reviews and they have been looked after, maybe they were FI! We were here for our anniversary. We originally booked a room with a sea view. It was nice to have a room upgrade to a suite which had one balcony with mountain view on one end and one terrace with a sea view at the other end. We were on the 7th floor. Small fridge which doesn't make a noise throughout the night, thankfully. We had a bottle of wine in the room and a towel heart on our anniversary, a very nice touch. Unfortunately the roof top bar was right on top of us. Scrapping noises from people moving chairs and tables at night but more so from cleaners from 07:30. Easily remedied by putting rubber feet on chairs and tables like the furniture in the dinning room have. So, if you want an early night or a lie in, you won't get either! Bathroom door doesn't close, the door 'keep' sticks out. Telephone's line in the main bedroom did not work, however the phone in the bathroom did. I called the receptionist who said "someone would be up straight away" this did not happen, which was why I didn't complain about the door, no point. Bathroom on the small side and dated. Sink has hairline cracks. The shower just on a pole and didn't move. You could take the shower head off though. Beware If you have mobility issues as you have to get into the bath to have a shower and no grab handle on the wall to get in and out. No bidet. Sitting on the terrace there are two sun loungers and two chairs and a table and a hanging rail. Unfortunately we could not lay on the sun loungers as there were no parasols. Cleaner's do a good job, cleaning most days. Bottle of water put in the room everyday. TV 2 channels in English. News and old dramas. Not here to watch tv but if you are slightly poorly....... Massage very nice in the Spa. Grounds are nice, well kept and nice flowers. Lounging by the pool, we had someone vaping on one side of us and a smoker the other side of us. Although it states on 'pool rules' notice board, 'No Smoking' I thought I would get confirmation from the lifeguard, and he said 'people can smoke', according to him this was fine. If you are a non smoker this could be an issue, it was for me. Beach is across the road. No toilet or bar on the private beach area. Sunbeds are comfy. However, sunbeds around the pool and on the terrace were very thin. No padding. Not enough sunbeds for amount of people. Floor can be a bit slippy. The swim-up pool is heated and small and during our stay got quite murky looking. Mind the big first step into the pool by the bar, you need a ladder! The bigger pool - extremely cold. Didn't try the other small pool. We were half board and yet we were served unbranded drinks at the lounge bar. I asked for Ron Bacardi and they didn't have any! Also, seated by the bar we could see the bar staff were serving short measures. I told one barman off and he just smiled. In the roof top bar, we asked the waiter if we could have 2 Black Russian's, as they were not on the cocktail menu, he said he would ask the bartender. We were told he could do them. When we saw them, they were a strange colour, and hesitantly tasted them, we told him they were awful. He said "I'm a barman I know what I'm doing"😬 he didn't! So we explained to him how to make them. Insufficient staff in the bar areas. Room service is 4€. As it's a 5☆ 105€ room tax for 7 nights. Mini golf is 7€pp. Paying for a bottle of water at dinner and lunch. Even if it's a glass of water. Outrageous. In the dining room most times you have to wait to be shown to your table, why? This is a new and silly experience for me. What was worse, the waiter was not smiley, not a great at greeting.Coffee pots given at breakfast. Dining menu is okay. Meat over cooked at times. Had a beef wellington and pastry was raw. Similar desserts each evening but quite nice. 4 lifts that are small and a long wait especially at meal times. 2 lifts did not show a floor on the screen and no voice to tell you on any of them. We would not stay here again. Definitely not 5☆, more a 3.5 - 4☆. So disappointed as it was a special holiday. I have never had an entertainment bar above our room before and I have stayed in many different countries mainly 5☆. The scrapping of furniture noise was too much for us. It would be much better for the roof top bar to be a sunset bar with lounge music to watch the sunset and close at 22:00. To have the entertainment downstairs so less disturbance for guests. Just beware room 701 - 708 possibly would suffer this noise. Looked on previous reviews and similar complaints and yet, nothing has been done to improve this. Many reviews are about the Spa and massage not too much about the actual hotel. Like many people, we go on holiday for peace and relaxation, not to have constant noise from furniture being dragged along the floor until the early hours. Be glad to get home for some sleep!

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“Lovely hotel, average food, disappointing customer service”

This is a very nicely appointed hotel indeed. Spacious, modern, clean and tastefully decorated. Outside, is has well maintained gardens and a large pool area, which was never too busy during our stay in May, but I suspect could get a bit cramped in peak season. The beach is just across the road and… more

This is a very nicely appointed hotel indeed. Spacious, modern, clean and tastefully decorated. Outside, is has well maintained gardens and a large pool area, which was never too busy during our stay in May, but I suspect could get a bit cramped in peak season. The beach is just across the road and the hotel provides plenty of sun loungers both at the beach and around the pools. The room was clean and spacious with a good sized bathroom. No power point for electric toothbrush or razor however. The TV software was very slow and not worth waiting for as there were only really news channels on offer for English visitors. We went half board. Breakfast buffet was the same each day. Evening meal buffet varied a bit. Our impression of the food was that it mostly wasn't warm enough. Often just cold. Meat and chicken tended to be over-cooked and tough. The restaurant area has some peculiar rules which you only find out about if you break them. Depending on what time you get there, you might be told to wait for someone to show you to one of the many vacant tables. You might even find yourself queuing for a while. Other times, no one stopped you sorting yourself out. If you are male, you might get pulled up for not wearing shoes for dinner. Then again you might not. The rule seemed to be applied inconsistently from what I saw, and never to female guests, if indeed it was a rule. There were no notices or signs to that effect, and the rooms don't have any kind of guest information in them. All I know is that being told you are improperly dressed can make both you and your partner feel uncomfortable and awkward. As can being talked down to for putting the wrong kind of bread into the toasting machines. Another rule you are expected to guess because there are no signs next to the machines.

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