Hermitage Resort & Thermal Spa

“Beautiful ischia”

This hotel as lovely gardens & views but the food isn't the best the cheapest rooms have problems with windows and doors not fitting well & so ants can get in . If we go again we'd pay more to up grade the room? & eat out . Allso love'd the thermal spa Inside and out pools

“Good value for money”

We found it hard to agree on a definitive score for this hotel. Our first instinct was 3 stars, as the property is a little dated and some areas could use a refresh. However, there are many positives that made our stay enjoyable. The location is excellent — within easy walking distance of both Isc… more

We found it hard to agree on a definitive score for this hotel. Our first instinct was 3 stars, as the property is a little dated and some areas could use a refresh. However, there are many positives that made our stay enjoyable. The location is excellent — within easy walking distance of both Ischia Porto and Ischia Ponte. The staff are truly outstanding, particularly in the restaurant, where the service has been exceptional throughout our stay. The food is varied, of good quality, and we appreciated not having to queue at a buffet. Breakfast is fine, if a little carb-heavy, with plenty of cakes. The bread is fantastic and the barista-made coffee is exceptional. It’s worth noting that this hotel isn’t ideal for those with mobility issues, as the lift doesn’t reach the lower floors. In conclusion, we’ve decided to give this hotel 4 stars overall — excellent value for money and made memorable by the wonderful staff

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“Lovely experience”

Wonderful hotel and spa experience. Good location. Room situated at back overlooking tennis court. Staff very helpful. Food good but a lot of carbohydrates, which I don't eat a lot of - however, it is Italy, home of pasta and cakes.

“Room for Improvement, Slippery Floors”

The reception staff is lovely, and there are lots of outdoor areas with plenty of seating and nice landscape. The hotel and rooms are very dated and could use a renovation. The room I booked was small, dated, and not very comfortable. The shower is tiny and there was mold on the glass/shower door. … more

The reception staff is lovely, and there are lots of outdoor areas with plenty of seating and nice landscape. The hotel and rooms are very dated and could use a renovation. The room I booked was small, dated, and not very comfortable. The shower is tiny and there was mold on the glass/shower door. I also found the floors in my room to be slippery, even though they were not wet, and I slipped a few times while wearing slippers and sneakers. WiFi was not great and barely worked in the hotel. Be careful of the slippery floors: the hotel staff keeps the common areas clean, and the floors are constantly mopped. On my way to breakfast, the floor outside the breakfast area had been mopped and was very slippery yet there was no caution or warning signs on display. When I stepped on the floor, I slipped and fell so hard that one of the cleaners heard me from downstairs. She came running up to look but instead of coming to help me or to ask if I was okay, she ran back down to retrieve the "Caution: wet floor" sign as there were other people coming down the stairs to breakfast. Staff was indifferent when I reported my fall and the lack of signage. Would not recommend staying here.

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“Time warp into the 90's”

In its bygone days reckon this hotel was one of the best, however resting on one's laurels does not meet current demands and rating of a four star hotel. First impressions good and then it unfolds. Inside and outside requires renovation and modernisation. Our room was light with a small balcony, Be… more

In its bygone days reckon this hotel was one of the best, however resting on one's laurels does not meet current demands and rating of a four star hotel. First impressions good and then it unfolds. Inside and outside requires renovation and modernisation. Our room was light with a small balcony, Bed was comfortable, however only 1 english tv channel available. Expensive mini bar and no facilities for making hot drink. Bathroom was dated with poor lighting and ventilation and low water pressure experienced at certain times. The hotel a 10 minite stroll from main shopping, restaurant area and a little further to the beach. Can only comment on breakfast, and this was pastry heaven, with token hot food which appeared unappetising. The whole morning dining experience lacked imagination and required overall improvement. Great hotel and site with massive potential.

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