Hotel San Giovanni Terme

“Great standard of service!”

We really enjoyed our stay here. The hotel is well situated, has a lovely pool area and gardens and is clean and inviting. It is a nice hotel with few frills but the service at the hotel from the serving staff to reception and house keeping is exceptional. The staff work very hard and although very… more

We really enjoyed our stay here. The hotel is well situated, has a lovely pool area and gardens and is clean and inviting. It is a nice hotel with few frills but the service at the hotel from the serving staff to reception and house keeping is exceptional. The staff work very hard and although very few speak english do everything to ensure you have an enjoyable stay and personal service. Everything runs like clockwork. The only reason i am not giving 5 stars is there were a few tiles missing in the bathroom, there was no complimentary water in the room, you had to pay for what you used and there were no coffee/tea making facilities which was disappointing. We had rain showers the day before we left and had to buy umbrellas, most good hotels provide these for guests to loan which would have been beneficial. Overall though good hotel, we would definitely return given the chance.

less

“Good not great ”

This hotel is in a convenient location if you want to walk to the port, the castle, or the town centers (new or old town) of Ischia. This hotel, as with Ischia in general, is heavily populated with mostly older German tourists. We are in our late 30s and the majority of guests seemed to be 60-80… more

This hotel is in a convenient location if you want to walk to the port, the castle, or the town centers (new or old town) of Ischia. This hotel, as with Ischia in general, is heavily populated with mostly older German tourists. We are in our late 30s and the majority of guests seemed to be 60-80 years old. This place felt a bit like a retirement home at certain times. The hotel has an older but good sized pool and very basic spa. Non functioning outdoor hot tub. No view but a nice garden and park next door. Mosquitoes come out at dusk due to the nature park next door. You get free access to a very small beach about 1/2 mile from the hotel, well kinda. Chairs are free. Loungers are 2 euro. No towels available. The beaches here are fenced off (German influence is obvious) in tiny patches about 10 meters wide for each hotel, bar, etc. This system of fences detracts from the natural beauty. Would have been better to hang out with the local Italians at the bigger, free public beach next door, in my opinion. It is worth it to bus to Maronti for a nice beach. The staff here was mostly good. The lunch/snack at the pool bar was good for the price (5-8 euro). Drinks were ok. The front desk receptionist was fairly helpful but failed to let us know about several important things at check in: how to arrange a shuttle, the fact that towels are not available at the hotel beach or the spa. They also messed up that I paid for included dinner in my reservation and we somehow did not get on the list to get in the hot springs (Castiglione) which was supposed to be complimentary. The shuttle, once we figured it out, to the Castiglione hot spring spa was 5 euro each and wasn’t available regularly (had to wait two hours). The receptionist kept telling us the Castle was free but it was $10. Overall the front desk was minimally helpful when it came to inquiring about activities. Food ranged from ok to pretty good. Omelets available at breakfast. The rest of the breakfast was typical inexpensive Italian hotel i.e. not good. Dinner was very good but they serve it in the basement in a brightly lit room with no music. Felt a bit like a retirement home cafeteria honestly. Overall I would not pay the $15 for the dinners here, you can walk downtown and eat better. They did have one “candle light” dinner with a guest chef that was quite good. They should do candlelight tables every night because the normal basement lighting is harsh. And add dinner music...that would drastically improve the ambiance. The room was typical of an Italian hotel, but with a below average bed. WiFi super slow. Overall I think this hotel is a solid value, but I probably wouldn’t come back here, mostly because the views are too good on Ischia not to stay on the coastline and Ischia Porto didn’t have much in the way of nightlife or shopping to make the proximity worthwhile. Ischia overall is a bit sleepy. Not much to see. Relaxation is the thing here.

less