Hotel San Valentino Terme

“BEST OF THE BEST”

The best staff, best thermal water, best service (van service to the city center and beaches), and a good location near the center.

“once fixed, ok”

Stayed here for five nights. the staff at the front desk are friendly and polite. Unfortunately, our shower was blocked and the tap was broken, so we could not turn the tap off, which flooded the entire bathroom. Maintenance was not able to fix it until the following afternoon, and there was no r… more

Stayed here for five nights. the staff at the front desk are friendly and polite. Unfortunately, our shower was blocked and the tap was broken, so we could not turn the tap off, which flooded the entire bathroom. Maintenance was not able to fix it until the following afternoon, and there was no room to move to either. Housekeeping was really helpful. once the shower was fixed, all was fine.L Breakfast was ok. However, tables were not cleared or set, and you often had to search for cutlery etc. The hotel itself was clean, as was the pool area. the spa facilities were lovely and relaxing. Our room was at the front of the hotel, and we had lovely views over the hills. a good-sized balcony to watch the lightning over the hills. others have commented that the entertainment can be loud, but we did not find this to be the case.

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“A bit outdated, very Italian, lovely building/garden”

The hotel itself looks beautiful from the outside. It mainly caters to older Italian spa guests. The staff was friendly but upon checkin I was only addressed in Italian and also received a briefing together with other guests in Italian. This worked for me but I witnessed other foreigners struggling… more

The hotel itself looks beautiful from the outside. It mainly caters to older Italian spa guests. The staff was friendly but upon checkin I was only addressed in Italian and also received a briefing together with other guests in Italian. This worked for me but I witnessed other foreigners struggling with the lack of foreign languages being actively used. The towel for the pool had to be paid for (€5) which I found unusual. And bathing caps had to be worn in the thermal as well as the outdoor swimming pools. The pool only opens at 9am so no pre-breakfast swimming. There was a great pool bar with the most friendly lady serving drinks/coffes/food. The garden was lovely and well kept. In front of the hotel was another large garden and bar area for the evening. The breakfast buffet was good with lots of Italian sweet bakery items. The room was plain but very clean. I believe that thereare also modern/renovated rooms. The aircon could not be adjusted and was mainly blowing out air at a certain nouse level. Therefore the room stayed very warm at night. The room neighbour was smoking on the balcony and I had the smoke coming into my room. Even though I was not impressed with the aircon and staff’s language skills I enjoyed staying here!

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