Villa Magia

“Great place with incredible service”

Honestly I am not going to tell you anything different from the other reviewers. We are not billionaire world travelers but we have been to a number of upmarket properties (Four Seasons, Ritz Carlton, similar level all inclusive properties, etc.) that provides perspective on what is or isn't (or s… more

Honestly I am not going to tell you anything different from the other reviewers. We are not billionaire world travelers but we have been to a number of upmarket properties (Four Seasons, Ritz Carlton, similar level all inclusive properties, etc.) that provides perspective on what is or isn't (or should be) included in a high end property. Villa Magia is a wonderful place. You can say that for the prices they should be. But if you have been on this earth long enough to afford luxury goods and services you know that reality does not always meet expectation. At Villa Magia it does. We had a junior suite with a large patio and a direct and stunning ocean view. It had a bedroom (with separate steam shower) on one side, a living room in the middle and a bathroom with shower on the other side. The bathroom had a fancy toilet/bidet mix and will spoil you. Once you have your buns warmed you will never want to go back to a standard toilet. The room was lovely and in excellent repair. Note: The bed is firm. Comfort is personal but we like a softer bed. BUT see below. There is not much of an exercise room but you will walk, and walk and walk. Probably a warning to those who have some physical limitations that there are a LOT of steps in V.M. and Positano. V.M. does have some elevators but you need to let them know ahead of time so your room is accessible from one of them. From our room it was 3+ flights (4+ stories in US at least) to get to the restaurant and another 4+ flights (5+ stories) to get to the road that leads to the beach/shopping area. You need to be careful as the stairs (outside the property) are largely old stones and may be bumpy or slippery in the wet. And, outside the property railings are limited or not at all. I suspect that if you are disabled or impaired physically the Amalfi coast is going to be a challenging trip. I am guessing that V.M. is similar in this respect to other water front properties in Positano but I really did not look into it. We were happy but just be aware of the steep and abundant steps in Positano and plan accordingly. Tip: If you go to the beach/shopping area do not use the stairs across from the hotel, simply take the winding road (Via Pasitea) down. It does not take any longer and your knees, calves and thighs will thank you. The onsite restaurant is very good. There are a lot of interesting and excellent restaurants so I would say you should eat here at least once but try others as well if you are there for a few more days. We had several meals on site and found them to be enjoyable. Breakfast. Our room had a larger balcony than some of the others. You really need to take advantage of the wonderful breakfast on the balcony. The view is gorgeous and the food is very good. They offer an excellent assortment of proteins, pastries, fresh squeezed OJ, fruit, coffee, espresso, etc. And their pastries (croissants with different fillings) are freshly made and to die for. This is Four Seasons quality (at least $100-125.00 US value for two) included in our room price. Now to the wonderful, wonderful team at Villa Magia. Some talk a commitment to service. They deliver. As noted in other reviews they give you a Samsung Galaxy when you arrive. Anything you need you simply WhatsApp them and your request will be attended to graciously and promptly. Each and every contact with any of their team was met with genuine warmth and and a sincere desire to help. For example: Remember the firm bed I referred to? In other hotels I would simply chalk it up to I was stuck with it. But seeing the overall way they anticipated many needs I mentioned it to them on a whim. Answer: When can we come to your room to add a mattress topper? It made a notable difference in comfort to us. Ask. They will do our best. On our first day after 4 hrs in the car from Rome, we did not investigate how far the beach shopping area was. We used the stairs all the way down and got turned around. Note: Use the shuttle provided by the hotel if you are local and tired. They have regular trips. Just WhatsApp them. After a long walk and shop (and a long walk back), we walked up to the front desk/ restaurant area clearly exhausted. We plopped down. The older gentleman at the restaurant (I am bad with names) saw two pooped people and immediately popped over with cool water. We were not nearby and not really seeking or expecting any help. He is just a very kind person and saw a few people who maybe needed some help. This is just one example of a team of people who really make a sincere effort to make you feel welcome and cared for. And this is consistent with every contact and every employee we met at Villa Magia. Should we visit the Amalfi cost in the future we would not hesitate to come back to Villa Magia and we heartily recommend them to you.

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“Perfection”

This hotel is extraordinarily good. The views, the room, the food, the pool, the staff and the atmosphere were amazing. We finished our Italian adventure at this hotel and it was the perfect way to conclude our holiday. The hotel has so much to offer and we particularly enjoyed relaxing by the pool… more

This hotel is extraordinarily good. The views, the room, the food, the pool, the staff and the atmosphere were amazing. We finished our Italian adventure at this hotel and it was the perfect way to conclude our holiday. The hotel has so much to offer and we particularly enjoyed relaxing by the pool with those post card ocean views. Can't wait to return!!!

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“Best overall luxury hotel in Positano.”

Villa Magia is a wonderfully warm, beautiful, and luxurious hotel. It's location is excellent - slightly away from the most congested parts of Positano but easily accessible but foot in 5-10 minutes. The property itself is beautiful and immaculately maintained. We stayed in a two bedroom suite whic… more

Villa Magia is a wonderfully warm, beautiful, and luxurious hotel. It's location is excellent - slightly away from the most congested parts of Positano but easily accessible but foot in 5-10 minutes. The property itself is beautiful and immaculately maintained. We stayed in a two bedroom suite which also has a lovely and large private pool shared by only 2-3 other properties. The thing that makes Villa Magia a truly wonderful hotel is the staff: from Salvatore at the restaurant and bar to Johnnie who looked after every need when in the room to the front desk who were always warm and welcoming. They made us and our children feel so welcome and looked after. I have stayed at the most luxurious properties in Positano and while not as ornate as some of the other luxury properties, Villa Magia is the best of them. Definitely recommend.

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“NOT 5 star; but there are some positives; Hotel rating/room rates should reflect this”

The physical layout of the premises was lovely. Our room was equally as nice. The views were breathtaking. The pool area was private, with magnificent sea views and while small- perhaps seats for 8 couples or three families, the privacy and elevation above the fray of Positano were pluses. All th… more

The physical layout of the premises was lovely. Our room was equally as nice. The views were breathtaking. The pool area was private, with magnificent sea views and while small- perhaps seats for 8 couples or three families, the privacy and elevation above the fray of Positano were pluses. All the hotel staff behind desk, porters and restaurant staff were very kind and eager to help.. For example, because the Hotel is way off the main road, you have to have a porter hoist your luggage down four flights of steep stairs, and they were always gracious and uncomplaining. If I had a problem with the service in our room, and there were many, the desk staff were pleasant and appeared ready to resolve, despite that subsequently little to nothing was fixed. Unfortunately the hotel is very high above the town itself. We walked down the stairs and up the single busy road several times each day. Going up the stairs was more efficient time wise but beyond our comfort level, and we spent the week before Italy hiking the Alps. It was perhaps 2 miles at a steep incline going up the winding road amongst speeding cars and motorbikes or 20 minutes going down the thin, dark and precarious steps that are the hallmark of this town. Fair warning: it is very risky to walk this vertical town under the influence. Prepare for a stay at this villa by doing 30” stair climbing for a month to meet the aerobic challenge or find something lower down the mountain. There is a car to town from villa but infrequent and inconveniently timed. The maid service was inadequate for 5 star venue. Despite the hotel pleasantly acquiescing to address the failure of adequate room maintenance with the staff, 5 star levels of proper room care were absent. No turndown service, no new washcloths, no regular replacement of shampoo or body gels or ready replacement of dirty towels. The gel appeared to be watered down. The mechanicals of the room did not function. The Bidet was a puzzle: Sometimes it worked but sometimes it just poked you in the rear, and then retracted. We told the desk and they responded by unplugging it to wait for a part. There were two days where the nights were cold, as October can be, and the heat in our room was broken. The air conditioning would not shut off either, so we were shivering cold. The hotel responded to this problem by unplugging the entire HVAC unit. The was a second warm comforter we used to stay warm but strangely on the last day of our stay, the maid removed the second blanket from the room entirely.

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