Description
Facilities: The hotel has 383 rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The … more
Meals: The hotel includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board can be booked. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Courtyard
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private pool
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Spa
- Activities
- Bike rental
- Diving
- Padel tennis
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 4816 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 4816 TripAdvisor reviews
A
AZ_mom
Phoenix, Arizona
28/05/2026
“Fantastic place to stay”
This hotel was a wonderful way to relax in Sorrento. Whoever designed this hotel deserves high praise for providing thoughtful touches in the room, including the use of a clothes steamer! The view was also amazing!! We were on the 3rd floor and had a wonderful view of Mt Vesuvius and the Bay of … more
S
salacata
Sarasota, Florida
19/05/2026
“Loved our stay at the Hilton Sorrento”
We were very happy with your stay at the Hilton Sorrento. It’s a large hotel and had a bit of a corporate feel to it. Having said that, they strive to provide luxury touches through out! Excellent front desk and concierge service. Turn down service, best and most comprehensive breakfast we had… more
S
Southernfried4
Cary, North Carolina
10/05/2026
“A five-star hotel with a million dollar view”
The hotel's name is also an accurate description of the property. The place really is a palace. From the spacious lobby to the beautiful artwork on the walls, the spacious rooms, the friendly and professional staff (especially the bellmen), the fresh squeezed orange juice at the massive breakfast b… more
T
Toze29
London, United Kingdom
17/05/2026
“Lovely hotel, charming staff and brilliant for coeliacs”
The Hotel is in an elevated position with beautiful views of vesuvius and the bay of Naples. A 15 minute steep walk to and from the town centre which we enjoyed but could be challenging for those less able. The hotel is spotless, the rooms are quite stark but incredibly clean. Our balcony view was … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 3 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 9
Location: 8
Breakfast: 10
Quality/Price: 9
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