Hotel Caravel

“Fabulous Caraval”

2nd time staying here as it’s just so lovely. Stayed with teen daughter who loves it. Hotel and rooms are spotless. The grounds are maintained lovely too. Small pool but does the job and offers a lovely relaxing space. The staff are fabulous. Special mention to Angelo. Mariu. Nino and the bar guys… more

2nd time staying here as it’s just so lovely. Stayed with teen daughter who loves it. Hotel and rooms are spotless. The grounds are maintained lovely too. Small pool but does the job and offers a lovely relaxing space. The staff are fabulous. Special mention to Angelo. Mariu. Nino and the bar guys, all fab and make everyone feel special. Food was great. Always a good variety to choose from. It’s a small hotel with a big heart so not for guests who want non stop entertainment but the locale is spot on with town an easy walk or the free bus every half an hour into Sorrento which is great for restaurants and bars and sightseeing if you so wish Only downside was we had a standard room with no balcony which I missed from our visit last year. So get a balcony. It makes the difference. Thanks guys we will be back again

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“James and Sharon.”

Lovely hotel. Room was comfortable. Cleaners in every day. Food was very good with great service from resteraunt manager Angelo and his staff. Nice pool area very well maintained. Free courtesy bus to Sorrento was a real bonus. Staff in general were very helpful.

“Angelo is a real asset”

Best part of this hotel is Angelo the head waiter. He was so attentive and always greeted us with a smile and warm welcome. Angelo always made sure we had something we liked for dinner. He is the biggest asset to this hotel. Also big shout out to Maria who was also friendly and welcoming. Great lo… more

Best part of this hotel is Angelo the head waiter. He was so attentive and always greeted us with a smile and warm welcome. Angelo always made sure we had something we liked for dinner. He is the biggest asset to this hotel. Also big shout out to Maria who was also friendly and welcoming. Great location and fantastic shuttle bus into Sorrento. Hotel room fairly basic and not enough storage shelves/drawers. The females in reception were not particularly welcoming or friendly and don't give a good first impression of the hotel.

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“Average 2 star at best”

Booked this Hotel based on the reviews, and I think really they are based on some on the staff who are incredibly nice. The hotel is a very nice looking building based around 25 minutes walk from Sorrento , it is a long and quite dangerous walk on very busy roads , there is a shuttle bus which tak… more

Booked this Hotel based on the reviews, and I think really they are based on some on the staff who are incredibly nice. The hotel is a very nice looking building based around 25 minutes walk from Sorrento , it is a long and quite dangerous walk on very busy roads , there is a shuttle bus which takes you to and from but is only bookable in advance and does not run in the afternoons or after 22.30, so we did end doing the walk quite a bit, Internally the Hotel needs a lot of updating, the rooms are very old , decor is early 1980s and we paid extra for a balcony which overlooked the Kitchen roof and in 40s years of travel it’s first time I’ve never sat on the balcony, it was so unappealing, others we spoke to seemed to have different problems, as all rooms seem to be different, noise , lack of storage etc . The room was cleaned each day, but the balcony wasn’t the whole stay and common areas , like stairs were dirty with dead fly’s ,, Which were there the whole time we were there. We were half board and are Vegan, I emailed the hotel two months before to ask if they could accommodate this and they said yes no problem and tbf they did, but we were made to feel very odd, a big fuss was made over us eating every night and the four course menu for the other guests changed every night , ours didn’t , we were expected to eat the same food for 7 straight nights and be greatful, only two of the nights were we given a desert and it was as if we had been given as massive gift , eveyone else had four or five choices a night .We went into Sorrento for two nights as we could stand anymore The food on the whole seemed quite low quality and cheap , the restaurant staff manager is very pleasant and makes you feel very welcome but the staff seem to be arguing amongst them selves a lot and they were heated moments in front of us quite often We paid a lot of money to stay in a 4 star hotel and this is a 2 and half star at best , we also spent a lot of money on the incidentals ,like drinks with meals at the bar , which is where you have to go at night as there is really not much choice in the area, it’s basically a lounge with three entertainers rotating the nights, singing the same 6 songs to a very elderly crowd, it’s very boring and has no atmosphere , felt like a care home at night. When we left we were given a bill for our stay which we felt was overcharged and wrong but there is no breakdown on expenses just, 30 euros and a date so you cannot argue it, there is no system in place and the staff just uses scraps of paper with room numbers written on , so it’s all a mess and I’m sure we paid other peoples bills and vice versa. When we checked out the miserable blonde woman on reception didn’t ask if we had a nice stay or anything… and the restaurant manger just said please write a good review.. which I think says a lot…..

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