Futura Club Spiagge Bianche

“Nice vacation”

Futura has great potential, we really enjoyed our stay but there are certain things that hotel management can improve. Staff - Staff was absolutely amazing, very friendly people, we felt really welcomed by them. I will later mention some needed improvements but it is not connected to the staff, peo… more

Futura has great potential, we really enjoyed our stay but there are certain things that hotel management can improve. Staff - Staff was absolutely amazing, very friendly people, we felt really welcomed by them. I will later mention some needed improvements but it is not connected to the staff, people working there are doing their job well. Cleaning and rooms - Hotel was very clean, we were satisfied. Rooms are very pretty - big closet, nice bathroom, comfortable bed, big balcony. Beach - Most beautiful beach in the area. There was crystal clear water, nice rocks, white sand. Just perfect. The beach was cleaned. There was also very lovely pool area including whirpools. Food - There was not such wide range of food as we are used to have in 4*hotels but I think it is unfair to evaluate this during Covid restrictions. The staff was doing their best and we always find meals that we like. The food was very tasty and the staff of restaurant was very friendly. Drinks are served on the beach, lobby and at the pool. The barmans at the pool area are very nice and friendly people, we really like cocktails that were served there. Service and animation - We really appreciate that hotel offered trips to us and there was a stand where you can rent a car. If we had some problem, the receptionist always tried their best to solve it. Animators were very friendly, there was a lot of sport activities for guests and also night show. In our personal opinion the hotel has great potentional, but there are some improvements needed: - Guests arriving at morning have to get room between 11-14h. Firstly we were told that we will receive our room at 17:00. We had really long trip and you do not want to wait for so long. Receptionist kindly get a room for us at 14:00 but it is worlwide standard, every guest arriving at morning should get a room until 14:00. Hotel pay card - Every customer should receive their card immediately after arrival to be able to get paid drinks and snacks. We got our card next day after arrival, so we could not get a coffee (cash is not accepted at the hotel bar). Sometimes the card does not work, so we had to go to the reception to solve it. If you do not accept cash at the hotel bar, you have to make sure that the cards work as they should. With these little improvements you can be just perfect. We really liked our stay and we can recommend it to other visitors.

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