Conte Di Cabrera Hotel Club

“Wonderful staff”

Just arrived back from a lovely 2 weeks at Cabrera. We all had a lovely time including grandparents and children. Special thanks to: Flávio, Salvo, Emmanuel, Davide, Eliziberta and all the other entertainment staff who were all fantastic with the kids. Vinnino, Mario, Sebastiano in the restaur... more

Just arrived back from a lovely 2 weeks at Cabrera. We all had a lovely time including grandparents and children. Special thanks to: Flávio, Salvo, Emmanuel, Davide, Eliziberta and all the other entertainment staff who were all fantastic with the kids. Vinnino, Mario, Sebastiano in the restaurant and bar delivering great service. And Roberto leading the way. A great thanks to you all.

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“Hotel and staff are fabulous. TUI are poor.”

Booking with TUI? - Read on now - If not, scroll further for an accurate report of the hotel. TUI - We booked though TUI, apparently booking an all-inclusive package. However this hotel does not do this and TUI have misrepresented this package. If you're thinking booking with TUI, don't - but d... more

Booking with TUI? - Read on now - If not, scroll further for an accurate report of the hotel. TUI - We booked though TUI, apparently booking an all-inclusive package. However this hotel does not do this and TUI have misrepresented this package. If you're thinking booking with TUI, don't - but do book it privately as it's a fabulous resort and you will not be disappointment if you know what you're paying for. Conte di Cabrera has a wonderful team of staff and is an amazing location. The beach is wonderful, beautifully sandy and a very shallow, so really safe for younger children and non-swimmers. The pool temperature is lovely, but is a little deep. The 'animation team' are the best we've ever experienced (and I have two teenaged boys). They work incredible hard and are very exchanging for all ages groups, with a huge variety of activities in the pool, on the beach, and elsewhere within the complex. The food is fine. As someone that cooks almost every day for my family I will always enjoy not having to cook. There is always something fresh on the grill, and the pizzas are fresh, made in front of you. The salad is always made fresh too - as an early riser, I got to witness the chefs who cook the eggs, bacon and pancakes, chopping the salad for the the days lunches and dinner. For anyone thinking about the any kind of drinks package. All drink (teas, coffees, 'juice' etc) for breakfast are part of it. Local beer and soft drinks are available from the pool bar from 10.30am - 12.30pm. Then you get local wine, beer, and soft drinks during lunch. The pool bar reopens around 15.30, until 18.00 (ish), although the sometimes run out of beer. In the evening, the piano bar sells drinks from the 18.30, but again, local beer and wine is available in the restaurant which is open until around 21.30.

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“Fantastic hotel with amazing beach, pool, food and gardens”

We are currently here at this hotel as part of a Tui package. Tui has reimbursed from all inclusive to full board but actually the hotel provides soft drinks all day and even substantial snacks at 1630 and a second late breakfast of pastries at 10 by the pool. This is a clean and relaxing hotel. ... more

We are currently here at this hotel as part of a Tui package. Tui has reimbursed from all inclusive to full board but actually the hotel provides soft drinks all day and even substantial snacks at 1630 and a second late breakfast of pastries at 10 by the pool. This is a clean and relaxing hotel. The communal areas are always free of rubbish. I have seen no flies and the bathrooms are new and constantly kept pristine. The sea is amazing. Warm and shallow for a long distance and easy for the children to swim in. The sunloungers are free and there are plenty of them. The playground is beautifully kept aswell as the 7 hectares of gardens. You never feel crowded and the hotel staff is friendly and always wanting to help. The animation group is lively and warm and brilliant with the children. The food is delicious. Fresh, non greasy and Sicilian. The pizzas are some of the best I’ve tasted and the different flavours of ice cream is great. I have children from ages 4-14 and they are all having an amazing time. The pool is always half empty which again means you can actually swim peacefully. There is a lovely lady (Donatella) who runs tours to explore more of Sicily and she will help you get taxis if you want to explore by yourself. We have been on one tour so far and the guide was really informative and the pace just right. I would really recommend this hotel for families and anyone who wants to swim in an amazing sea and relax with children.

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“Great hotel, shame about TUI”

Before I get into the review of the hotel I would like to point out that we have a complaint against our tour operator TUI but that has no bearing on Hotel de Cabrera. TUI sold this package to us as an all inclusive, the hotel is in fact Full board. TUI have in the past 2 weeks amended from all i... more

Before I get into the review of the hotel I would like to point out that we have a complaint against our tour operator TUI but that has no bearing on Hotel de Cabrera. TUI sold this package to us as an all inclusive, the hotel is in fact Full board. TUI have in the past 2 weeks amended from all inclusive to full board. I feel that some of the reviews on here have been unfairly targeting Hotel de Cabrera because of this issue. We were greeted by the hotel staff at gone midnight following a 2 hour transfer from Catania airport. They had prepared us food and soft drinks which we thought was a very nice gesture. We had booked adjoining rooms but on arrival they were in fact 2 separate rooms next door to each other. Rooms were nice and clean with good air-con. Our bathroom was clean but definitely needed updating plus the shower was woefully underpowered. We did have an issue with ants in one of our bathrooms but this was dealt with promptly by hotel staff. Its worth mentioning that your room has one bottle of 500ml water on arrival and that is it for the duration of your stay. Whilst we were there it was forbidden to refill water bottles from the restaurant water dispensers because of Covid regulations. You either drunk water with your meal or purchased water from the shop situated in reception. You could also get glasses of water from the pool bar. The pool is very nice and spacious with a pool attendant/lifeguard on duty all day. You will have to wear a swimming hat in the pool at all times, its mandatory in Italy post Covid so no hat-no swim. They are available in the shop for €3 each. Be aware, they play Euro pop around the pool all day with vastly increased volume during activities such as Aquabike or Aquagym so if you after peace and tranquility the beach may be a better option. There are pool activities around the pool throughout the day and the friendly entertainment staff encourage you to get involved. Its worth doing as it adds to interacting with other guests plus there is the chance to win cocktails. There is a pool bar there too serving drinks and the pool toilets are the most modern cleanest we’ve seen. The beach is lovely with beautiful clear water that is so warm. Its also a very shallow water level extending for quite some way before it becomes deeper so perfect for kids. I really recommend getting involved in the stretching activity at 10am which involves stretching and limbering up for the day in the surf. A lifeguard is present throughout the day. Other activities occur on the beach through the day including Moulky, Boules and beach volleyball. There is a beach bar there but we didn’t use it and so cannot comment on it. The hotel staff are all great. It must be pointed out that they really do work hard and make the effort to make your stay as enjoyable as possible. It never ceased to amaze how Alex, Guilia, Laura and all the others always remembered your name and made you feel welcome and included. Hopefully their management team reads this review and gives them the recognition they deserve for their efforts. The food at the restaurant is fantastic serving breakfast lunch and dinner. Probably one of my only critiques here was breakfast. Lots of cake, croissants, yoghurt and fruit. Our last 4 Star hotel booked through TUI included an Omelette bar and the ability to make toast. Having bread and a toaster seems like such an easy win here considering the amount of UK guests, it was in constant use at the other hotel. And while we’re on it the teabags and milk provided for tea isn’t that great either, take a box of PG if your a tea lover. The lunch and dinner however were fantastic! Food was great offering a wide array of Sicilian cuisine, we really couldn’t fault it. Their ice creams and sorbets are next level from what we get served here in the UK. *Be aware-the olives on the pizzas WILL have stones in. Evening entertainment is normally a solo musician on the terrace with main entertainment starting on the main stage at 10pm. This again will be the same staff offering exercise classes, kids entertainment through the day and the effort here in choreography etc really was exceptional. A range of excursions are also offered by Donatella in reception. These include Etna, Siracuse, Agriento, Noto, Ragusa plus others. You can also hire a taxi via reception if you fancy going it alone. Overall we had a fantastic time and would thoroughly recommend the hotel.

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