Borgo Di Colleoli Resort

“Special Birthday Trip”

We visited Karma Borgo Di Colleoli for my wifes 60th birthday. From the moment we got there we were welcomed. the resort itself is beautiful, an old Olive oil factory that has been converted. The views are amazing and the ambience is so relaxing. Dennis, the Karma rep was very helpful with info... more

We visited Karma Borgo Di Colleoli for my wifes 60th birthday. From the moment we got there we were welcomed. the resort itself is beautiful, an old Olive oil factory that has been converted. The views are amazing and the ambience is so relaxing. Dennis, the Karma rep was very helpful with information on the local area, how to get around, restaurants etc. the reception staff were very helpful, arranging a suprise birthday meal in our own section of the restaurant, and even, despite the weather, managing to arrange a truffle hunt experience for my partners birthday. This was as well as all the other trips they arranged. A big thank you to all the reception team. we must also say thank you to the other Dennis in I Secoli who makes the best coffee in the morning, and also for acting as translator on the truffle hunt. the rooms in the Karma building were beautiful, and the decor matched the style of the building. the library is a very relaxing part. Karma are apparently looking to renovate this building soon, so any minor flaws should be rectified the 2 pool areas are very clean, it looks like the liners have been recently replace so going for a swim was a pleasure (despite the water being a bit chilly) I would definitely recommend a car for getting around as it is well nestled in the Tuscan Hills, but the 25 minute walk into Palaia is no real hardship and there are buses from there to Pontedera if you want to get a bit further without the hassle of driving. I Secoli is nice as a restaurant, however i do think the menu could do with bringing up a notch. not so much in the quality, but in the variation of food. If you do get bored with the menu i recommend I Tigli just next to reception. A family run restaurant with a huge smile for a welcome

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“Fantastic stay”

We stayed a week in July 2023. Very hot! (can't blame the Borgo). Rooms are varying a lot in size an type, since it its old and very charming buildings that have been renovated. We stayed to adults and two teenagers in a 2 room apartment on the first floor. Very spacious. Well-functioning aircon,... more

We stayed a week in July 2023. Very hot! (can't blame the Borgo). Rooms are varying a lot in size an type, since it its old and very charming buildings that have been renovated. We stayed to adults and two teenagers in a 2 room apartment on the first floor. Very spacious. Well-functioning aircon, we used the kitchen for cocking and good space for storage of luggage. One of the bed was a sofa bed, only about 1,8m long, but with good wide. The rooms in the ground area has own terasse furniture, but there are shared areas to be used by the upper apartments. Staff is very friendly. Anything you need, they will help you. Very good advise about what to do and see int the area. Restaurant on site is ok, but a bit slow in service and more expensive than other Italian restaurants. Right next to the hotel (50 meters from reception) there is another restaurant with great view and more "normal" prices. And 2,5 km away is the village Palaia with multible restaurants, including at Michellin recommended restaurant. The hotel restaurant is cosy though, and it serves a high quality breakfast at EUR 15M per person (or you can just buy coffee and a croissant, if you want less). Easy to drive to Pisa, Lucca and lost of charming villages. Two pool area. One more busy and the other calmer with a toddler's pool as well. No children playground, but kids are welcomed. Generally civilized guest. No party or noise at all.

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“Great place, not great service, poor restaurant ”

We had a nice stay overall, the setting is lovely and the swimming pools nice. A couple of gripes that should be easy to sort out- there weren’t enough sun loungers around the pool and so on the day we arrived we were laying on the grass! We also had a bit of an issue with moving rooms- we were u... more

We had a nice stay overall, the setting is lovely and the swimming pools nice. A couple of gripes that should be easy to sort out- there weren’t enough sun loungers around the pool and so on the day we arrived we were laying on the grass! We also had a bit of an issue with moving rooms- we were unable to stay in the same room for our whole stay and understood this and didn’t mind moving. We were told someone would come to help us move our bags in the morning- they didn’t. At 11 o’clock we went to the pool and told the staff that we were there and to come and get us when the other room was ready. They decided not to and decided to just live our stuff for us. I’m sure this was meant to be a nice gesture but we hadn’t agreed this and weren’t completely comfortable with it. Our belongings had all been placed in the new room with the key left in the door and the door unlocked!! And we didn’t know this had happened or what room it had been moved to. Worse still the contents of our fridge had been thrown away!! Including a full bottle of fresh milk and a large unopened bag of chocolates for our children. When we asked where these were we were met with a shrug of the shoulders!! We made it clear that we weren’t happy and a member of staff disappeared into the restaurant and returned with a very small carton of UHT milk! We said that this wasn’t a suitable replacement and again, a shrug of the shoulders. He said he’d see what he could do- that was the last we heard of it! The service appeared great when we checked in and got the little golf buggy to our room but in reality it was a massive let down for a resort like this! And the restaurant??? I’ve written a separate review. It was ok for breakfast, but for dinner? It was awful. The food was poor and the service was extremely bad. The rest sis not good enough ti be in this resort, this needs to change.

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