Grand Hotel Royal Viareggio

“Almost perfect”

I requested a twin room with walk-in shower following a hip replacement three months ago. On checking in with the highly efficient desk I had been allocated exactly that, with the bonus of a small balcony and side, sea view. The bedroom was spotlessly clean with frequent change of classy linen and … more

I requested a twin room with walk-in shower following a hip replacement three months ago. On checking in with the highly efficient desk I had been allocated exactly that, with the bonus of a small balcony and side, sea view. The bedroom was spotlessly clean with frequent change of classy linen and fresh towels daily. No sign of those highly irritating notices requesting you to reuse towels. Pool towels left in the room were also replaced frequently. This is a grown up hotel that only permits grown ups to stay, the public rooms mirror the bedrooms, some might call it shabby chic, I call it a classical Italian gem. All the staff we encountered were friendly and professional with a charming mix of ages and experience. The gardens and pool area are superb and remained open into October, possibly later than normal owing to the exceptionally clement weather. The breakfast buffet was standard fare for a four star hotel with a good range of food but no show cooking, although there was an a la carte option available. Disappointingly there were no hot plates available should hot breakfast food be your choice, moreover the eggs on the buffet were never hot. Dinner was a revelation for choice and quality of cooking with a menu that changed daily and three courses, four if you partook of the buffet prior to having your three chosen courses brought to you, by the waiter. Overall the food was the best I have ever enjoyed in a four star hotel but again there was, on occasion, a desire that that the accompaniments with the main course be delivered to the table hotter. I accept this requirement may be an English thing. The bars and the wines were faultless and reasonably priced. When I booked this holiday my sister-in-law and her husband investigated the hotel on line and asked if they could come with us, happily they loved it just as much as my wife and I did. We all hope to return to this almost perfect and decidedly grand hotel in the near future.

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“Great service”

The hotel was very well located. Shops, beaches and even a farmers market one day just across from the hotel. The staff is excellent. My husband spoke to the front desk as I was having problems with my stomach for days. They suggested a house call from a doctor. He was there in an hour at 9pm. Alex… more

The hotel was very well located. Shops, beaches and even a farmers market one day just across from the hotel. The staff is excellent. My husband spoke to the front desk as I was having problems with my stomach for days. They suggested a house call from a doctor. He was there in an hour at 9pm. Alexandro stayed with us to translate. As a, bonus he wrote the instructions in English for me which helped in the days to come. A few days later, we left the hotel and arrived at the airport only to discover I forgot my passport! Grabbed a taxi back to the hotel. Called ahead, they went to our room, grabbed the passport and had it waiting at the front desk. Just had to run in and grab it. Made it back to the airport in time for my flight thanks to them going the extra mile. So yes highly recommend staying there. The town is fantastic too!

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“Faultless”

What a wonderful hotel. We stayed for 5 nights and were totally impressed. They have a winning formula of an elegant hotel, superb service, fabulous pool (with plenty of sunbeds), great location and spotlessly clean on top. It’s traditional but done with class and the utmost efficiency. It’s a … more

What a wonderful hotel. We stayed for 5 nights and were totally impressed. They have a winning formula of an elegant hotel, superb service, fabulous pool (with plenty of sunbeds), great location and spotlessly clean on top. It’s traditional but done with class and the utmost efficiency. It’s a must in Viareggio.

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“Only good vibes”

An amazing experience. Beautiful hotel where everyone was warm and welcoming. As a solo traveller it was very much appreciated. Nothing was too much trouble and I felt seen and valued. Staff are exquisite as was the decor and food alike. I will be returning.