Hotel Ambasciatori Palace

“Amazing staff and food, shame about the pool area.”

We had a great time at this hotel. First the positives: The staff are absolutely brilliant - so friendly, welcoming and helpful! We were always greeted with a smile and a professional attitude. You can tell that all the staff are working to the same goal and want this hotel to succeed. They really … more

We had a great time at this hotel. First the positives: The staff are absolutely brilliant - so friendly, welcoming and helpful! We were always greeted with a smile and a professional attitude. You can tell that all the staff are working to the same goal and want this hotel to succeed. They really were fantastic. The location is perfect. The beach is a stones throw away, with lovely sun loungers to use for free. Both the beach and the sea are lovely. The hotel is seconds from the main shopping area and you can easily walk to the bus stop to take you to the port, for further (easy) travel to Venice and the islands. The food was 1st class. We all found things we enjoyed, each evening. A wonderful selection of salads and vegetables at dinner, lovely ice cream and other desserts and the main dishes were always varied. Breakfast was also good, with a plentiful selection. The hotel is spotlessly clean. The ladies who clean the rooms do a great job and we always felt we were spending time in a very clean building. Unfortunately there are a couple of not so good bits - the owners/management really need to do something about the pool area! It was such a let down. It really detracted from the other brilliant parts of the hotel. The blocked paved surface is uneven with weeds growing through the cracks. We tripped a few times. The walls need painting, with all the paint currently grimy, cracked and peeling. The planters are full of weeds. The plastic tables and chairs are old and dirty. It really doesn't match the care shown in the rest of the hotel. We couldn't understand it. There is a man who seems to be employed to maintain the area but he didn't seem to be doing much work but rather spent his time smoking and talking on his phone. It wouldn't take much to improve the area and it is confusing why the management think it is acceptable. When compared to all the other hotel pools you can see from the beach, it really is disappointing. If the sea wasn't so wonderful, it would have spoilt our holiday. The hotel does need some renovation. I don't think any of the rooms or the furniture have been updated since it was built and although everything is kept very clean, it all looks very old and tired.

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“Super hotel.”

I'd been here before so knew what to expect. Some new bicycles since last year, otherwise pretty much the same. Excellent location and a good sized swimming pool: weather was 32-36C every day and clear skies so no chill factor. Staff are very helpful, I had one very minor issue (no sink plug when I… more

I'd been here before so knew what to expect. Some new bicycles since last year, otherwise pretty much the same. Excellent location and a good sized swimming pool: weather was 32-36C every day and clear skies so no chill factor. Staff are very helpful, I had one very minor issue (no sink plug when I arrived) which was rectfied quickly. Food as I expected: I'd describe it as good with exceptional when it comes to breakfast. The guy cooks your eggs, bacon etc. in front of you on a hotplate; you cannot get any better than that. The coffee from a machine is more than acceptable (this is Italy after all) and then there's croissants, a charcuterie section, fruit... This might sound bizarre, but if possible I would choose bed and breakfast. It's not that the food isn't good (it is) but 7-30pm is a little early and there are so many restaurants close by that would be nice to try.

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