Hd Parque Cristóbal Gran Canaria

“Second time here with family”

This was the second time here we had such a great time last year we decided to come again with more family members. Great hotel with bungalows that are perfect. No high rise just ground level. This is great for kids as our 4 Yr old grandaughter found out. A number of pools which she could play in a… more

This was the second time here we had such a great time last year we decided to come again with more family members. Great hotel with bungalows that are perfect. No high rise just ground level. This is great for kids as our 4 Yr old grandaughter found out. A number of pools which she could play in as a, none swimmer she loved it. Breakfast, dinner and evening meals were fine with plenty to offer. Entertainment was not bad either. My only gripe is that some cocktails are not part of all inclusive. Piña colada for 11 euros? I'll go without. Plenty of shops and bars nearby if you want to venture out with a hipodino supermarket next door if you need essentials. It's about 15mins walk to the beach at playa de Ingles or get on a bus to Puerto de mogan which has a small bay which is great for swimming and nice yellow sand. Ask reception for details how to get there. Oh yes, plenty of bars and restaurants along the seafront too. I would certainly recommend this hotel especially if you have children.

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“Great family friendly hotel!”

Amazing hotel for families! The rooms are ideal and so much space! Love that everything is ground floor so don’t need to worry about the pushchair! Pool areas are great and always plenty of beds! We weren’t going to the pool till about half 9 and we’re still loads to choose from! Buffet was good an… more

Amazing hotel for families! The rooms are ideal and so much space! Love that everything is ground floor so don’t need to worry about the pushchair! Pool areas are great and always plenty of beds! We weren’t going to the pool till about half 9 and we’re still loads to choose from! Buffet was good and always a varied selection of food! The staff are all so friendly and are so good with all of the children! We were travelling with our 11mo and everyone was so lovely with him (especially Cris! She is such a lovely lady!) There was always plenty of highchairs in the restaurant too. The rooms you can cast Netflix to the tv which is good touch but ours was very temperamental and I would say didn’t cast around 50% of the time (not a big issue though just something maybe for the hotel to look at). The location is also great for bars/restaurants/the beach and everything is walking distance (or a short taxi ride) There is an onsite supermarket which is ideal for bits and bobs (we used it for ice creams and drinks for the room). They were however trying to charge €15 for a pack of nappies which is extortionate but we walked 2 minutes down the road and found a SPAR selling them for €3.50 so don’t be fooled into buying nappies from the dinostore. Only other suggestion I would make is to provide bottles of water in the fridges in the room but again wasn’t a massive issue as there was a shop onsite where we bought a couple of bottles and we just filled them up from the water fountains in and outside of the restaurant after that. All in all is a great hotel for families and I would probably return. I maybe wouldn’t recommend if you didn’t have children but for families with children it is everything you’d need!

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“An Enjoyable Stay”

Spent a week here from late June (3 adults, 2 teens) in the Emblem Bungalows. Overall, a good stay with enough positives to make us return, though a few things could be tweaked. The Positives: Rooms: Good size with a great double shower. Being allowed to keep our room until our late afternoon tra… more

Spent a week here from late June (3 adults, 2 teens) in the Emblem Bungalows. Overall, a good stay with enough positives to make us return, though a few things could be tweaked. The Positives: Rooms: Good size with a great double shower. Being allowed to keep our room until our late afternoon transfer was a fantastic end to the trip. Perks: Daily fridge restocks with drinks were a nice touch. (Note: Advertised 'Rituals' products were only handwash, and the free daily sun cream felt like goose fat, so we gave it a miss). Pools: Clean, large, and a decent temperature. Never too busy, making it easy to grab a sunbed at 9am or later. Location: Great base. The Yumbo Centre is good day or night for shops and drinks. The Maspalomas seafront near the lighthouse is a nice, higher-end area, and Puerto de Mogan on market day is a beautiful must-visit. The Not-So-Good: Food: Usually lukewarm and repetitive. Lunch and dinner felt like a case of “that will do” rather than being excited to try things. Breakfast was much better. Entertainment: Very sparse. The sports court is decent, but there are no planned daytime activities for adults (like football). Evening entertainment is geared towards little ones, leaving teens and adults with little to do. Sports Bar: Watched the World Cup here. Unfortunately, there is no A/C, most of the smaller screens were turned off (leaving us straining to see the main screen), and they kept the Spanish commentary on for the England game despite having English channels available. Summary: We always found something to enjoy and would come back again, but improving the food temperatures and adult entertainment would make a big difference.

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“Good place for families but let down by service of the room”

This is a good hotel that with a few small improvements, could be great. All rooms are bungalows which is a nice change and provides outdoor space for all travellers without needing to go to the pool. We had a room with a private garden and hot tub. The kids pool we went to most days was great … more

This is a good hotel that with a few small improvements, could be great. All rooms are bungalows which is a nice change and provides outdoor space for all travellers without needing to go to the pool. We had a room with a private garden and hot tub. The kids pool we went to most days was great and lots of space around it on sun loungers. Food at the hotel was incredible, a really good all-inclusive food offering at the buffet. Alcohol offerings were also very good, as was the service at the bar. Our bungalow was fine, but a very very small bathroom for a family of four which was not as clean as we'd have liked on arrival. Our main issue was that the room was infrequently cleaned and often forgotten when cleaning staff were out to the extent we had to continually contact reception to remind them of cleaning and/or towel changes. We were given inconsistent information on cleaning and towel changes. Due to these two issues it did not feel like a four star hotel as advertised by TUI. Our bunaglow smelled terrible most days with a smell coming from the main sink. This would reduce after cleaning, but as mentioned above, our room was cleaned infrequently so we had to suffer it. The outdoor garden we had was also never cleaned (though the hot tub was daily). Overall the condition of the bungalow stopped the trip being great, and the amount of time we had to speak to reception about it was a bit of a downer on what was quite a pricey holiday for May. There is a great sports bar in the hotel but the bar was not staffed the whole time i was there, which is not what is advertised. There was also inconsistent information from the reception about what fixtures were being shown that caught a few people staying out, and was frustrating because it stopped us finding other local venues on time. Night time entertainment was good as was the kids entertainment. The hotel is in a good location and only a 25 downhill walk to the beach. We arrived very late for check-in (past midnight) and unfortunately our check-in experience was very poor as the gentleman who checked us in gave us minimal information about the hotel, so we never felt fully aware of what was on offer and had to ask other hotel guests. Our airline had lost our pushchair for the youngest child and we explained this at check-in to be told that there were places locally that could rent us a pushchair. Two days later when I enquired again at reception where these places were, it turns out the hotel has numerous pushchairs you can rent for just 20 euros. A really useful service from them, but so frustrating to be given the wrong information on check-in, instead of just offering us use of one of the pushchairs. A good holiday and decent hotel I would recommend for families. Just a shame about the very small bathroom, incorrect information at check-in and lack of upkeep of our bungalow.

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