Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and mu... more
With a stay at Cancun Bay All Inclusive Hotel in Cancun (Zona Hotelera), you'll be a 3-minute walk from Playa Tortugas and within a 5-minute drive of Puerto Cancun Marina Town Center. This all-inclusive hotel is 6.6 mi (10.7 km) from La Isla Shopping Mall and 2.7 mi (4.4 km) from Langosta Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Tortugas - 0.2 km / 0.2 mi Las Perlas Beach - 0.7 km / 0.5 mi Teatro de Cancún - 0.9 km / 0.5 mi Escénica Tower - 0.9 km / 0.5 mi Langosta Beach - 1.7 km / 1 mi Puerto Cancun Marina Town Center - 2.2 km / 1.3 mi Tortuga Beach - 3.1 km / 1.9 mi Puerto Cancun Golf Course - 3.6 km / 2.3 mi Ceviche Square - 3.9 km / 2.4 mi Benito Juarez Municipal Building - 4.2 km / 2.6 mi PlayCity Casino - 4.2 km / 2.6 mi Mercado Ki Huic - 4.4 km / 2.7 mi Plaza Las Americas - 4.4 km / 2.7 mi Cristo Rey Church - 4.4 km / 2.8 mi Cancun Golf Club at Pok Ta Pok - 4.5 km / 2.8 mi The nearest major airport is Cancun Intl. Airport (CUN) - 20.6 km / 12.8 mi. Near Playa Tortugas.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Faisan, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours).
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- Entertainment
- Entertainment
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Dance hall
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Shops
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Play area
- Babysitting service
- Children’s pool
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Adults-only outdoor pool
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Minimum registration age without supervision
- 18
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Excellent
Based on 2294 reviews
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Location
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Service
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Showing 5 featured reviews out of 2294 TripAdvisor reviews
K
Kenneth G
14/05/2024
“Nice well run resort for its cost.”
The service and friendliness of the staff were excellent the whole time during our visit. We initially chose Cancun Bay for the price and reviews and were not disappointed. The food quality was good and it’s located in the hotel zone about midway between downtown and the busier tourist/shopping a... more
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D V
Providence, Rhode Island
13/05/2024
“Karaoke and Retro Music Nights were Fabulous, Gracias Gabriel!”
Gabriel, from entertainment, hosted a wonderful karaoke on Sunday night and a fun retro music/dance party on Monday night. Very friendly and engaging, as was her colleague (I didn’t catch his name). She also helped us practice our Spanish. Highly recommended!
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Erin D
12/05/2024
“Alejandro and Felipe are the stars!”
The entire staff are wonderful, but especially Felipe and Alejandro go out of their way to make you feel special and welcomed! The food is excellent and the public areas are very clean! The rooms could use a little TLC and maintenance - but so long as you're not too fussy, this is an incredible b... more
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Ruby A
Ludlow, United Kingdom
05/05/2024
“Cancun Bay Resort”
Just about to leave for the airport after an amazing 10 day stay at The Cancun Bay Resort hotel. Everything has been perfect since we arrived. Staff are so friendly, hard working & helpful. Nothing is too much trouble. Smallish hotel so not too overcrowded. Rooms were clean & spacious. Food wa... more
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Cynthia L
14/05/2024
“Family activities and relaxation”
I had a lot of fun at this resort with my family. I really enjoyed the activities staff including Gaby and the others. They made each day so fun and exciting. It is a smaller resort but the staff is very nice and accommodating. My family doesn't drink alcohol and because the staff was so small w... more