Description
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this Beaux Arts property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featur… more
Located in Cancun (Zona Hotelera), Cancun Bay All Inclusive Hotel is within a 5-minute drive of Langosta Beach and Plaza Las Americas. This beach property is 3.1 mi (5 km) from Tortuga Beach and 4.4 mi (7.1 km) from Ultramar Ferry Puerto Juárez.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Tortugas - 0.2 km / 0.2 mi Nichupté Lagoon - 0.5 km / 0.3 mi Las Perlas Beach - 0.7 km / 0.5 mi Teatro de Cancún - 0.9 km / 0.5 mi Langosta Beach - 1.7 km / 1 mi Puerto Cancun Marina Town Center - 2.2 km / 1.3 mi Tortuga Beach - 3.1 km / 1.9 mi Puerto Cancun Golf Course - 3.6 km / 2.3 mi Ceviche Square - 3.9 km / 2.4 mi Benito Juarez Municipal Building - 4.2 km / 2.6 mi Mercado Ki Huic - 4.4 km / 2.7 mi Plaza Las Americas - 4.4 km / 2.7 mi Cancun Golf Club at Pok Ta Pok - 4.5 km / 2.8 mi Las Palapas Park - 4.6 km / 2.9 mi Mercado 23 - 4.7 km / 2.9 mi The preferred airport for Cancun Bay All Inclusive Hotel is Cancun Intl. Airport (CUN) - 20.6 km / 12.8 mi . Near Playa Tortugas.
Enjoy international cuisine at El Faisan, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Disco / DJ
- Entertainment
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Table tennis
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Library
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' board games
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Golf course
- Mini golf
- Skiing
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4639 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 4639 TripAdvisor reviews
P
pawel s
19/08/2026
“Cancun Bay resort”
Alberto and Ivan are the best people for any advice Alberto is professional with food service Ivan is very helpful with any housekeeping stuff
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Alana M
13/08/2026
“So worth it!!”
The staff is AMAZINGGG. Angel and Alice are super fun entertainers, super personable, and gave the best advice on how to navigate cancun nightlife. Marco at the bar makes PERFECT drinks and on our last night he made some special surprise ones that were soooo good. The food is solid, I personally lo… more
J
Joanna G
Melbourne, Australia
12/08/2026
“A great hotel with fab staff.”
We had a fabulous holiday. This is a great hotel. The smaller size makes it more intimate and easy to meet new friends. Two great pools. The poolside anime team were fantastic. Thanks to Angel and Alice for being professional, happy, fun entertainers. The food was pretty good for an all inclusive, … more
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Quinn S
09/08/2026
“Angel is brilliant”
Best experience of my life angel is so nice and caring he focuses on making everyone have a fun time and makes everyone excited he puts other people before himself and makes loads of people smile he is brilliant person , Alice is really sweet and active she’s always going and talking she’s amazing … more
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Uarsehole
09/08/2026
“Cancun Bay Hotel”
I had a fantastic stay at Cancun Bay Hotel and would definitely revisit. Everything felt well taken care of, from the clean rooms and comfortable beds to the convenient location and friendly overall vibe. The service stood out in the best way. A special shout-out goes to Angel and Alice. He was gen… more
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