Description
STAY This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 152 Deluxe Gold (4 Accessible rooms), 237 Deluxe Platinum, 30 Deluxe Family (2 Bedrooms), 52 Deluxe Diamond, 22 Rock Suite Platinum (1 Br or 2 Br available), 30 Rock Royalty Level rooms and* 1 Rock Star Suite (adjoining room included). Each room is ready to indulge with panoramic views of the o... more
To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.
• POSH Beauty Salon & Boutique® - $ • Rock Spa® - $ • Rock Shop® - offering your favorite hard rock hotel merchandise - $ • The Sound of Your Stay® • An expansive poolscape • Amphitheater - live music and shows • Body Rock® Fitness Center featuring state-of- the-art fitness and weight training equipment • Memorabilia - selection of priceless music memorabilia • Hard Rock Roxity Kids ClubTM • Music Lab • Tennis Court and Basketball Court • Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus - 25%service fee applies • Unlimited golf at Hard Rock Golf ClubTM Riviera Maya designed by Robert von Hagge - 25% service fee applies
• The Market – International buffet • Frida – Contemporary Mexican a la carte • Zen – Asian a la carte – Izakaya, teppanyaki & sushi • Ciao – Italian fine dining a la carte • Ipanema – Rodizio – Brazilian Grill • Pizzeto – Brick-oven style pizza. • Diego – poolside bar • 3 Pool Bars - Dive, Float & Splash • Smash Bar- Lobby bar • Uncorked - Wine Bar - $.
- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Shoe shiner
- Wake-up call
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Cloakroom
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 16578 reviews
Location
Noise
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Service
Value for money
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Showing 4 featured reviews out of 16578 TripAdvisor reviews
C
ce4ec948865609f02024
Jamestown, California
10/05/2024
“Great experience”
What a stress free relaxing week. Our butlers Jessy and Alexis really spoiled us and made our experience exceptional. Wonderful week.
J
janet c
08/05/2024
“Thank You for being so GREAT!!!!”
Our butlers AB and Gerkyl were wonderful and able to do everything we asked, I could not have been more satisfied, they made our trip very special. I would like to add that the entertainment staff at this resort is fabulous and also the best out of all the resorts. We had a presidential suite and... more
D
Denise A
07/05/2024
“Great stay”
Jessy and Alexis were great! They were able to help us celebrate our anniversaries and my birthday with amazing service and little surprises for us, from chocolate covered strawberries, rose petals, balloons, chocolate cake with candles and aroma therapy every night as well!
W
WandyL
Berlin, Connecticut
06/05/2024
“What a Great Birthday”
Great hotel in a great location. Love the beach. Great staff and particular thanks to AB, Neto and all of the ladies at Ciao. Live chicken enchiladas for breakfast. This trip was a make up of a trip for sixtieth birthday that was to have happened in 2021 but was cancelled by travel restrictions. ... more