Description
Facilities: The hotel has a lifts and features 601 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with ... more
To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.
• POSH Beauty Salon & Boutique® - $ • Rock Spa® - $ • Rock Shop® - offering your favorite hard rock hotel merchandise - $ • The Sound of Your Stay® • An expansive poolscape • Amphitheater - live music and shows • Body Rock® Fitness Center featuring state-of- the-art fitness and weight training equipment • Memorabilia - selection of priceless music memorabilia • Hard Rock Roxity Kids ClubTM • Music Lab • Tennis Court and Basketball Court • Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus - 25%service fee applies • Unlimited golf at Hard Rock Golf ClubTM Riviera Maya designed by Robert von Hagge - 25% service fee applies
Dining facilities include 6 restaurants, a dining room, a bar and a lobby bar. All-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Table tennis
- Computer room
- Aerobics
- Board games
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Marble flooring
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Wake-up call
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Cot
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 0
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 16578 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 16578 TripAdvisor reviews
F
f213a4ad1d1b2a552024
22/04/2024
“Tracy family spring break 2024”
All in all a great week with the family. The resort is smaller than some of the others but really grew on us throughout the week. It isn't as kid friendly as some of the other resorts and the member pools are a little small. But the service was fantastic all week.
W
Woody L
Ankeny, Iowa
21/04/2024
“Hard Rock Cancun - A Rockin' Good Time!”
When we arrived in Cancun, the skies were sunny, nary a cloud in the sky, and as we stepped out of the shuttle and into the Hard Rock Hotel Cancun, it felt like we were home again; and the staff was there telling us just that 'Welcome Home! The grand entrance, the music in the air—it was like ste... more
D
Desi E
20/04/2024
“Great resort great service!!”
Beds were so comfy. Service was impeccable. Food Was delicious!! Overall great experience!!! There wasn’t one bad thing I could say about our trip. Everyone we met that worked For or with the hotel were amazing! Denise was my favorite! She was so sweet and helpful.
S
Storyteller287400
20/04/2024
“Wonderful stay at LVCHR Cancun”
The Butlers are amazing (Alexis and Gerkyl). Anytime we needed something. It happened right away. The grounds are beautiful. Food and service is wonderful. Our room was set up perfectly.