Description
This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 152 Deluxe Gold (4 Accessible rooms), 237 Deluxe Platinum, 30 Deluxe Family (2 Bedrooms), 52 Deluxe Diamond, 22 Rock Suite Platinum (1 Br or 2 Br available), 30 Rock Royalty Level rooms and* 1 Rock Star Suite (adjoining room included). Each room is ready to indulge with panoramic views of the ocean or… more
To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.
- Services
- 24-hour reception
- Currency exchange
- Luggage storage
- Tourist information
- Reception
- Concierge service
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Internet connection
- Paid Wifi in communal areas
- Children
- Children´s entertainment
- Game area
- Kid´s club
- Activities
- Tennis court
- Entertainment
- Table tennis
- Accessibility
- Adapted room
- Facilities for people with disabilities
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Wheelchair-friendly lift
- Wheelchaor-accessible reception
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 20473 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 20473 TripAdvisor reviews
R
Robert B
Frankfurt, Germany
06/08/2026
“Nice premium all inclusive experience”
If you are a hard rock fan then this place is just as good as all the others . The all inclusive format is not my personal favourite but these guys do it very well indeed. Booking the restaurants is quite tricky as you have to queue in the morning to ensure your place and the places are snapped up … more
S
Silvermist1980
Leeds, UK
29/07/2026
“Hard Rock - Cancun”
We love this hotel and we got married here in 2018 so wanted to return, the restaurants could do with a bit more choice on the menus. Cannot fault the staff and room / mini bar service as it was 100%. Hotel is great location to be able to get the bus down to La Isla or other parts of Cancun The ki… more
V
VivianeSafwat
Mississauga, Canada
28/07/2026
“Amazing in every way!”
Forget about the renovation that will start in August, this place is amazing in every way: location, food, entertainment and above all the staff! Room service is a blessing if you can’t enjoy the food options across the hotel. Opening hours for restaurants is a plus, you cannot feel hungry the whol… more
J
jair g
25/07/2026
“Rock Hard!!”
Everything in this hotel was amazing!! Pool, beach, room, food, butlers, check in, valet parking. Definitely coming back after renovations.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 3 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 10
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 7
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