Description
Complimentary ANTIGEN testing on-property for guests traveling to the U.S. or Canada, in order to comply with the CDC US Travel regulations. On-site ANTIGEN testing will be administered by Hospiten, Monday through Friday, in a designated area of the resort. Guests who require the test will register upon arrival for their preferred date and time on a first-come, first-serve basis. Once an appointm… more
Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. Located 15 min SE of CUN airport, latitude °20.94 -87.30 between Cancun & Playa del Carmen, horizontal beach front hotel design facing the Caribbean Sea. The hotel has 333 units with king size beds, personalized mini-bars and aromatherapy, swim-out rooms, around the clock concierge and room service, 5 restaurants, 2 snack bars, 9 bars including 2 swim-up bars and a full-service spa; offering personalized services and luxurious amenities. The Serenity Club offers beachfront accommodations added VIP amenities, services and facilities. WE CARE - SAFETY FIRST: The safety of our guests, staff and community remains our top priority and we will continue to implement enhanced safety measures. Haven Riviera Cancun Resort & Spa will commit to: Have all rooms fully cleaned and sanitized on a daily basis including: sanitization of all smooth surfaces, touch points, bedding and fabrics. Have all the public areas, surfaces, and touch points (handrails, elevator buttons, door handles and knobs) sanitized multiple times throughout the day. Have hand sanitizer dispensers available throughout the property, both in front and back-of-house locations. Enforce social distancing measures and continue to use throughout the resort, as well as floor markets, to remind all at the resort to keep a healthy distance. Keep all table set ups and seating arrangements adjusted to meet safe recommended distances, including bar stools, sun chairs, daybeds, etc. Implement strict hygiene policies for staff, including the mandatory hand washing and hand sanitizing several times a day as well as daily health briefings. Remind our guests and employees of resources at their disposal including: on-call doctors, nearby hospitals, local pharmacies that deliver and more. https://www.havenresorts.com/covidguest.html
Find your personal sanctuary and tranquility at our intimate all-suite beachfront resorts and spas. Surrounded by pure luxury and being pampered by our attentive experienced staff will help you to explore new levels of exclusive services and personalized amenities. Enjoying the finest resort facilities, you will indulge in opulent accommodations, unique fusion cuisine and unparalleled spa experiences.
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Discover five world-class restaurants that are sure to satisfy even the savviest foodie. From our authentic Mexican Steak House and vibrant Asian Fusion restaurant, to our refined Mediterranean restaurant, plentiful Marketplace, and casual Seafood Grill, dining at Haven is certain to provide a unique and memorable resort experience.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Table tennis
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to golf course
- Transfer to nearest town
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Infinity Pool
- Iron
- Library
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Pool jacuzzi
- Poolside huts
- Private pool
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Wake-up call service
- Wedding service
- Children
- Childcare
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Ground floor reception
- Hotel entrance with ramp
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 8123 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 8123 TripAdvisor reviews
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mabulmer73
Middlesbrough, United Kingdom
16/08/2026
“Fantastic resort”
Just returned home from our 7th stay at haven resorts Cancun. We were celebrating our 100 days at this resort. We first went here when the resort opened in 2018 and it never disappoints. The resort is still as fresh as the day it opened with every return visit seeing another addition the resort. We… more
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Becky P
16/08/2026
“Amazing Resort”
We had an amazing holiday. Special shout out to our butler Enrique, who was amazing, Ivan in the serenity restaurant above the quiet pool and Israel, who made sure our sunbeds were ready each day. We stayed in room 1003 which we loved. Gorgeous swim out with lovely views, despite the sargassum, whi… more
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Rob G
16/08/2026
“Everyone, including Sahel is great.”
Everyone is Great. They accommodate so well.
S
Simon P
Faringdon, United Kingdom
15/08/2026
“5 Star stay”
We had the most amazing time at Haven Riviera Hotel Cancun. All staff were extremely friendly and helpful. We had a Serenity swim up room looking straight out onto the beach. Spent most of our time around the quiet pool and visited the main pool for those activities we wanted to do, including str… more
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Mercedes C
15/08/2026
“Perfect Couples Resort”
This hotel is absolutely gorgeous. We loved the different pools and how each one had a different atmosphere/vibe so we could choose and jump around to each one depending on how we were feeling. I recommend upgrading to Serenity Club for the convenience of having a butler! Our butler Enrique was so … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 10
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