Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include limo/town car service, a compu... more
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi Isla Dorada - 3.1 km / 1.9 mi The nearest major airport is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi. Near Luxury Avenue Shopping Mall.
Grab a bite at Casitas, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges..
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Porter service
- Bike rental service
- Credit cards accepted
- Ice-cube maker
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Poolside huts
- Year-round outdoor pool
- Heated pool
- Sun terrace
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant guide
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Games room
- Shops in hotel
- Computer room
- Shuttle transfer
- Airport transfer
- Transport service
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoke detectors in hotel
- Minimum registration age without supervision
- 0
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Excellent
Based on 3872 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 3872 TripAdvisor reviews
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V6875PScarlosd
Miami, Florida
21/04/2024
“kemp in cancun”
Perfect hotel, nice views, nice service, nice food, great restaurants, very quiet, no busy as the all inclusive ones, we choose the Club, more expensive but a plus for the service, food and drinks in the club. This is a nice hotel without night life, take this if you want a place for relaxing.
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PTM1962
East Setauket, New York
21/04/2024
“Great family trip!”
Great resort. Club level is a must. Worked out great for our entire family including our 16 month old grandson. Customer service here is top notch. We will be back. We have been coming to this resort for over 20 years ( used to be the Ritz Carlton) nothing has really changed with the new chain, w... more
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Holly B
Saint Louis, Missouri
21/04/2024
“Stay at the club level. Food is wonderful!”
Everything about this hotel is perfect and fantastic!! Especially the staff! They greet you with a huge smile and are the best Ive ever encountered. Big shout out to all the beautiful ladies on the 8th floor—Iliana Jimena Evelin Migdeli you all made our stay so wonderful. We hope to come back r... more
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Danny W
West Chester, Pennsylvania
17/04/2024
“Another Wonderful Kempinski Hotel”
Having previously stayed in a Kempinski Hotel in Vienna, when I saw that they had acquired the former Ritz-Carlton in Cancun, I knew that my wife and I would be in for a treat! Kempinski Cancun did not disappoint! The property, decorating, furnishings and landscaping are meticulously upkept. The ... more
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Pauline A
Hillsborough, California
17/04/2024
“Memory of a Lifetime”
The Kempinski experience is one of the best we've ever encountered! My husband and I have traveled numerous places in the world, but our stay here is top notch. The location, the beautiful beaches/views and staff is more than we could take in. This was definitly a memory we will never forget!