Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park th… more
Location: This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Additional services
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Services
- Conference centre
- Activities
- Tennis court
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 21931 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 21931 TripAdvisor reviews
H
H T
Chicago, Illinois
21/08/2026
“Great vacation”
We have stayed at Paradisus Cancun previously but this time many of the employees made our stay more memorable. To name a few our server Atilano at the Blue Agave restaurant was very friendly. Although, it was very busy he took the time to check up on us. Also, Vianney at the pool was very attendin… more
B
Brian H
21/08/2026
“Kids club”
They treat your kids like family! Thank you team! (Frida, Azy, Fer, Gypsy, May)
T
Trisna T
20/08/2026
“Amazing Family Vacation at Paradisus Cancun”
We had a wonderful family stay at Paradisus Cancún! Our concierge, Estephany Gonzalez, was incredible—always quick to respond to our requests and going above and beyond to secure our restaurant reservations and Bali bed. She was consistently patient, kind, and greeted us with a warm smile every day… more
F
Farides M
20/08/2026
“Amazing experience”
A very convenient location, I love the eco atmosphere in the hotel and the bedrooms are very comfortable. The restaurants are amazing. I want to give a special shout-out to Alejandro and Perla at the coffee shop, they are friendly, nice and professional. I highly recommend this hotel, their service… more
A
Adrian S
20/08/2026
“Great Service”
David at Kao Restaurant was great. Very attentive and the food was also very good.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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