Description
Facilities: 400 rooms, including 237 double rooms, are located on 19 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range… more
Location: This hotel is located in the leisure district of Acapulco, directly beside the beach. The city centre with its many bars, restaurants and nightlife venues are all to be found in the vicinity. Links to the public transport network lie just 100 m away and can easily be reached on foot.
Meals: Dining facilities include a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. In addition to breakfast, the hotel also offers lunch and dinner à la carte.
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- Other
- Air conditioning
- Convention centre
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Valet parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Beach volleyball
- Bike rental
- Golf course
- Snorkelling
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4301 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Acapulco
Showing 5 featured reviews out of 4301 TripAdvisor reviews
Z
Z735FNtimothyw
26/03/2026
“Hu”
Irvine was a very good server and mayed are day
R
Regina m
21/03/2026
“REVIEW FOR BRAYAN”
brayan was an amassing waitress, the food can be better , there is salted missing on the food
V
Veronica F
26/02/2026
“Marco Antonio was a súper nice waiter with us at breakfast. Nice and very friendly. Buffet is very well served.”
Very good food excellent service, waiters are at always helpful.
N
Navigator53017484415
South Carolina
25/11/2025
“Excellent. Highly recommended.”
Excellent customer service.Señor Humberto at the restaurant was courteous and friendly. Food at the buffet was delicious and staff was courteous as well.
J
Joanna O
17/07/2025
“Great experience”
I’ve had a great time while being in this hotel 10/10 great staff, the rooms were comfortable would recommend and the food was delicious
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info