Description
Facilities: The hotel has 219 rooms, including 17 junior suites, 6 suites, 76 single rooms and 119 double rooms, which are located on 11 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a saf… more
Location: Strategically located in the heart of Bahía del Palmar, five minutes from the Marina and Palma Real golf courses, 15 minutes from the airport and five minutes from the picturesque town of Zihuatanejo,this hotel affords contemporary Mexican-style architecture, with spectacular views of the Pacific Ocean or the surrounding mountains from each of its eleven floors.
Meals: Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast and all-inclusive. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Board games
- Entertainment
- Entertainment for adults
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Laundry
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Pool games
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Childproof doors
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- Kids buffet
- Kids' menu
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Pay-per-use gym
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4097 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Ixtapa
Showing 5 featured reviews out of 4097 TripAdvisor reviews
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Stay57408577032
Madison, Wisconsin
17/05/2025
“Great value”
If you are looking for luxury this might not be for you. If you are looking to stretch your dollar I would highly suggest the Emporio. The Emporio is no fancy place but every night we felt safe and the hotel room was very clean. We chose to do the breakfast only plan and it was perfect. They h… more
K
katiestravels12
17/05/2025
“Simple, Clean, Good Value”
The emporio is a great beach hotel with good value for the price. If you’re looking for luxury, go elsewhere, but if you want a clean, no frills beach hotel this is perfect. The rooms were cool and very clean. The breakfast buffet was also very good. The beach chairs are a bit dated and real palapa… more
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Sailorgal12345
Canada
22/02/2026
“A splendid first experience.”
The hotel was clean, comfortable and the staff were very accommodating. Saul Bello, a senior manager, was particularly helpful; as were his front desk staff. There were some minor issues related to language fluency but they were dealt with properly. A good introduction to Ixtapa.
U
Usia2014
Calgary, Canada
25/01/2025
“Nice Resort”
We felt very welcome and ‘at home’ at the Emporio Ixtapa Resort. It’s a beautiful area with a nice beach. It was fairly quiet and very relaxing. Our room was spacious with a comfortable king bed that overlooked the ocean. But, there are no balconies that you could sit out on. The window could be op… more
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William M
13/02/2026
“Outdated Hotel”
This beachfront hotel is well located in the middle of town. Great shopping, restaurants and sports bars across the main street. Unfortunately, the rooms are dated, windows are dirty, pool crowed with children (not sure if pool is cleaned daily) food is so so, music very loud at the pool and at nig… more
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