Description
Facilities: The resort has a lift and features 72 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for… more
Meals: Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The resort also offers special catering options.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fan
- Fax/photocopier
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Poolside huts
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' pool
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Golf course
- Padel tennis
- Table tennis
- Tennis court
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3098 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Vallarta
Showing 5 featured reviews out of 3098 TripAdvisor reviews
J
Jeanette O
07/07/2026
“Amazing service, food was delicious and heavenly views”
Service was excellent and food was delicious. All staff members were amazing, especially Enrique and Orlando waiters at Noi restaurant. Highly recommend.
A
ariananazarian
Yerevan, Armenia
06/07/2026
“The Best Honeymoon Experience at Hotel Mousai”
My husband and I stayed at Hotel Mousai for our honeymoon, and we had an amazing experience. The hotel is beautiful, but what really made our trip special was the exceptional service from our butlers, Danny and Humberto. They were incredibly kind, attentive, and always available whenever we needed… more
M
mike1121
Windsor, California
30/06/2026
“Beautiful Hotel for Adults”
We have stayed at Hotel Mousai five times now. It is perfect for a couple who want to relax and enjoy great food and excellent service. We always get an ultra room to have the butler service. Greta has repeatedly provided us with the most amazing service. Our stay would not be the same without … more
M
mark h
28/06/2026
“MISIKA Peruvian Restaurant At Hotel Mousai in Puerto Vallarta”
To say that dining at MISIKA was fabulous is an understatement. We can't say enough for how we were treated and how exceptional the quality of food and service was. We had a reservation for 8 people, but 10 of us showed up...five minutes later, we were all seated together. Yan seated us and intr… more
S
sean b
28/06/2026
“A visit that exceeded expectations”
Excellent all around, food quality was amazing, staff were not just attentive, but very happy and engaged. You can tell it’s a great place to work. Diego was our Buttler and was on point. He really made our whole experience one of a kind. We will be coming back.
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